SVS Visa Services
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
SVS Visa Services
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Lici M
1 reviews | Active since Jan 2020
1 Oct 2020, 07:37
The most negligent place ever
SVS provided us with false services. They neglected to provide a proper service 1. They dont ask for your travel documents in the initial email. 2. They neglected to tell us to have all our letters that we attached certified (when we complained about this they said "but you didnt ask" -yet you pay R690 for service fee) 3. They neglect to advise you on means of support that is according to the laws of each embassy. 4. Even though we filled in a form in front of them at their office that they checked, when we arrived at the embassy they still had to ask us to fill in extra details on the form that was missing. They pride themselves on this so called fee being "checking documents and booking the appointment " yet, our documents were so neglected. We dealt with a woman called Nora at the Midrand offices, her communication ettiquette is shoddy. We have requested a refund now since March and they have all ignored us : Nora Ramoshaba, Roxanne Casey Cuwatt, Clinton and Seetha Naidoo. I do not understand why they even allow customers in their doors if they're not willing to provide good services. Very disgusted, and I'm definitely taking this much further. I will receive my money back come hell or high water.
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Lici M
1 reviews | Active since Jan 2020
1 Oct 2020, 07:37
The most negligent place ever
SVS provided us with false services. They neglected to provide a proper service 1. They dont ask for your travel documents in the initial email. 2. They neglected to tell us to have all our letters that we attached certified (when we complained about this they said "but you didnt ask" -yet you pay R690 for service fee) 3. They neglect to advise you on means of support that is according to the laws of each embassy. 4. Even though we filled in a form in front of them at their office that they checked, when we arrived at the embassy they still had to ask us to fill in extra details on the form that was missing. They pride themselves on this so called fee being "checking documents and booking the appointment " yet, our documents were so neglected. We dealt with a woman called Nora at the Midrand offices, her communication ettiquette is shoddy. We have requested a refund now since March and they have all ignored us : Nora Ramoshaba, Roxanne Casey Cuwatt, Clinton and Seetha Naidoo. I do not understand why they even allow customers in their doors if they're not willing to provide good services. Very disgusted, and I'm definitely taking this much further. I will receive my money back come hell or high water.
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Replies (0)TD
Tracy D
1 reviews | Active since Jan 2020
6 Mar 2020, 11:04
DISGUSTING SERVICE
Paid SVS R760 to assist with getting UK Visa. Apoointment was made for 9.30 am. We were told to get there 15 minutes early. A representative was supposed to meet us there to hand over documentation. A representative arrived at 9.35. At that point the embassy wanted to cancel the appointment. Luckily a lady at the embassy recognized that it was SVS who was unprofessional , tardy and unreliable. The representative then told us that we were rude to him on the phone and he doesnt appreciate it. We had never spoken to him on the phone!!!! I have tried for 1.5 months to phone this company and get some feedback from them. Spoke to the manager now and she was just making excuses for her very inefficient representative. She denies that he was late but wont give me proof. DISGUSTING SERVICE
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Tracy D
1 reviews | Active since Jan 2020
6 Mar 2020, 11:04
DISGUSTING SERVICE
Paid SVS R760 to assist with getting UK Visa. Apoointment was made for 9.30 am. We were told to get there 15 minutes early. A representative was supposed to meet us there to hand over documentation. A representative arrived at 9.35. At that point the embassy wanted to cancel the appointment. Luckily a lady at the embassy recognized that it was SVS who was unprofessional , tardy and unreliable. The representative then told us that we were rude to him on the phone and he doesnt appreciate it. We had never spoken to him on the phone!!!! I have tried for 1.5 months to phone this company and get some feedback from them. Spoke to the manager now and she was just making excuses for her very inefficient representative. She denies that he was late but wont give me proof. DISGUSTING SERVICE
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austin L
1 reviews | Active since Jan 2020
2 Jul 2018, 08:53
5* Customer Service from SVS Visa Services - Musgrave,Durban
The team at SVS Visa Services are very professional and offer outstanding customer service...you will be pleased. There are no delays with the process from start to finish therefore you don't have to worry about having booked a ticket without a visa. The staff are very knowledgeable and informative about visa requirements, documentation and pricing. Might I add...their prices are very reasonable too :-). Also compared to other visa websites, SVS's website is pretty user-friendly and technologically up-to-date...you will have a seamless experience. I would really recommend this visa company for any of your travels to any country. These are the experts.
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austin L
1 reviews | Active since Jan 2020
2 Jul 2018, 08:53
5* Customer Service from SVS Visa Services - Musgrave,Durban
The team at SVS Visa Services are very professional and offer outstanding customer service...you will be pleased. There are no delays with the process from start to finish therefore you don't have to worry about having booked a ticket without a visa. The staff are very knowledgeable and informative about visa requirements, documentation and pricing. Might I add...their prices are very reasonable too :-). Also compared to other visa websites, SVS's website is pretty user-friendly and technologically up-to-date...you will have a seamless experience. I would really recommend this visa company for any of your travels to any country. These are the experts.
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