Swift Solar Pool Solutions
Claimed Business
Swift Solar Pool Solutions
Claimed Business
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Swift Solar Pool Solutions is widely praised for delivering professional pool renovation and fibreglass relining services with friendly, reliable teams led by Arnold and Shaun. Customers frequently highlight affordable pricing, quality workmanship, and willingness to go above and beyond, including complimentary repairs. However, one detailed negative experience raises serious concerns about project delays spanning months, mid-project quote changes, poor on-site management, lack of owner engagement, and unprofessional communication, suggesting inconsistencies in service delivery for larger or longer-duration projects.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Home Services
367h 19mReply Time
40 NPSLikely
Replied to 100% of negative reviews
Reply time on negative reviews: 49 hours 4 min
TrustIndex
0
Ranking
#5
in Home Services
Avg Reply
367h 19m
NPS Score
40
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 49 hours 4 min
Review Distribution
4.5|15 Reviews
Jun '25 - May '26
5(86.7%)
4(0%)
3(0%)
2(0%)
1(13.3%)
5(86.7%)
4(0%)
3(0%)
2(0%)
1(13.3%)
Frequently Asked Questions About Swift Solar Pool Solutions
Based on recent customer reviews, Swift Solar Pool Solutions is widely praised for delivering professional pool renovation and fibreglass relining services with friendly, reliable teams led by Arnold and Shaun. Customers frequently highlight affordable pricing, quality workmanship, and willingness to go above and beyond, including complimentary repairs. However, one detailed negative experience raises serious concerns about project delays spanning months, mid-project quote changes, poor on-site management, lack of owner engagement, and unprofessional communication, suggesting inconsistencies in service delivery for larger or longer-duration projects.
Swift Solar Pool Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 49 hours 4 min. Hellopeter has tracked Swift Solar Pool Solutions across 166 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 10:14
Outstanding Pool Renovation Experience!
Swift Solar Pool Solutions delivered exceptional service from start to finish. Their quote was fair and offered great value, and the quality of work was evident in every part of the project. From the new paving and demolition of the old rock fountain to the fibreglass lining and solar heating installation. What truly stood out was their flexibility and professionalism. Small alterations were handled without extra charges, and they consistently provided helpful, honest advice throughout the process. I’m extremely satisfied with the final result and highly recommend Swift Solar Pool Solutions to anyone looking for reliable, skilled, and customer-focused pool specialists.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 10:14
Outstanding Pool Renovation Experience!
Swift Solar Pool Solutions delivered exceptional service from start to finish. Their quote was fair and offered great value, and the quality of work was evident in every part of the project. From the new paving and demolition of the old rock fountain to the fibreglass lining and solar heating installation. What truly stood out was their flexibility and professionalism. Small alterations were handled without extra charges, and they consistently provided helpful, honest advice throughout the process. I’m extremely satisfied with the final result and highly recommend Swift Solar Pool Solutions to anyone looking for reliable, skilled, and customer-focused pool specialists.
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Replies (0)VL
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Anonymous
1 reviews | Active since Jan 2020
19 Feb 2026, 08:14
-10 Stars
All pomp and no circumstance Swift Solar Pool Solutions If you want to be filled with frustration and an enormous amount of doubt…then this is the crowd to choose From the time I asked Swift Solar to complete a job in November 2025, and still today February 2026 , work is still not completed!!! And it was sated that it would take 3 weeks to complete. Granted there was a lot of rain during November and December 2025, but they only start arriving on site approx. 10h00 (40km travel distance from Alberton to Randburg) and then leave approx. 15h30. 90% of the time, only 2 guys were assigned to the site. If travel is going to be an issue and you cannot get staff at a client’s property by latest 08h00, then don’t accept the work. Quotes were issued in the beginning and halfway through the process, Shaun decided to change the quote and force the new quote as he blatantly refused to continue unless we paid more money, putting myself between a rock and a hard place. Shaun has the “gift of the gab” yet cannot deliver and is always full of excuses, even today (3 months later) he has excuses and cannot complete the work. While waiting for Shaun to complete work, Instagram videos have been posted that he is completing other client’s pools. If he can get his staff to use Bolt, why can’t he? In the beginning it was said that he (Shaun) drops his staff off on site EVERY morning, assesses what is needed and has the plan of action for the day…then this was a site to be seen… Very few occasions did this transpire. Either someone dropped the staff off or they came using Bolt On more than one occasion I asked Shaun to keep me in the loop so I know what to expect when I come home every afternoon, but they only lasted a few days Shaun’s language is much to be desired, his use of swear words when talking to a customer is as if he is talking to a friend. Far from appropriate to be used with a customer. Arnold (the owner of the company) was outside my property on 3 separate occasions when I was at home, yet NOT ONCE did he come onto the property to see what his staff is currently busy with or even to greet me. It does not take 5 minutes to greet a client that is paying his company to keep it’s doors open! Arnold seems to enjoy the Instagram posts more than being customer focused I asked Shaun why is he not coming in to see what is being done or even saying “hello”, and his response was “he is on the phone to customers”… Then what am I? This company is in dire need of a customer care programme to ensure they understand the fundamentals of how to treat customers appropriately I will highly recommend you RUN FOR THE HILLS I won’t recommend this company at all for your home improvements when it comes to a new/renovated pool.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Feb 2026, 08:14
-10 Stars
All pomp and no circumstance Swift Solar Pool Solutions If you want to be filled with frustration and an enormous amount of doubt…then this is the crowd to choose From the time I asked Swift Solar to complete a job in November 2025, and still today February 2026 , work is still not completed!!! And it was sated that it would take 3 weeks to complete. Granted there was a lot of rain during November and December 2025, but they only start arriving on site approx. 10h00 (40km travel distance from Alberton to Randburg) and then leave approx. 15h30. 90% of the time, only 2 guys were assigned to the site. If travel is going to be an issue and you cannot get staff at a client’s property by latest 08h00, then don’t accept the work. Quotes were issued in the beginning and halfway through the process, Shaun decided to change the quote and force the new quote as he blatantly refused to continue unless we paid more money, putting myself between a rock and a hard place. Shaun has the “gift of the gab” yet cannot deliver and is always full of excuses, even today (3 months later) he has excuses and cannot complete the work. While waiting for Shaun to complete work, Instagram videos have been posted that he is completing other client’s pools. If he can get his staff to use Bolt, why can’t he? In the beginning it was said that he (Shaun) drops his staff off on site EVERY morning, assesses what is needed and has the plan of action for the day…then this was a site to be seen… Very few occasions did this transpire. Either someone dropped the staff off or they came using Bolt On more than one occasion I asked Shaun to keep me in the loop so I know what to expect when I come home every afternoon, but they only lasted a few days Shaun’s language is much to be desired, his use of swear words when talking to a customer is as if he is talking to a friend. Far from appropriate to be used with a customer. Arnold (the owner of the company) was outside my property on 3 separate occasions when I was at home, yet NOT ONCE did he come onto the property to see what his staff is currently busy with or even to greet me. It does not take 5 minutes to greet a client that is paying his company to keep it’s doors open! Arnold seems to enjoy the Instagram posts more than being customer focused I asked Shaun why is he not coming in to see what is being done or even saying “hello”, and his response was “he is on the phone to customers”… Then what am I? This company is in dire need of a customer care programme to ensure they understand the fundamentals of how to treat customers appropriately I will highly recommend you RUN FOR THE HILLS I won’t recommend this company at all for your home improvements when it comes to a new/renovated pool.
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Replies (0)AZ
bH
brittney H
1 reviews | Active since Jan 2020
14 Feb 2026, 12:16
Happy customer
Highly recommend swift solar pool solutions for any pool needs
Helpful (0)
|Replies (0)bH
brittney H
1 reviews | Active since Jan 2020
14 Feb 2026, 12:16
Happy customer
Highly recommend swift solar pool solutions for any pool needs
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Michael R
1 reviews | Active since Jan 2020
27 Jan 2026, 09:21
Great Service on Pool Repair
From when my pool was installed about 4 years ago, it had been nothing but an absolute nightmare. The pool looked as though it was 15 years old. I had been struggling ever since with the installers, with no luck in the end till I found Swift Pool Repairs. Their service has been exceptional, friendly and very helpful and now my pool looks new and beautiful again. Thank you for your awesome service!
Helpful (0)
|Replies (0)MR
Michael R
1 reviews | Active since Jan 2020
27 Jan 2026, 09:21
Great Service on Pool Repair
From when my pool was installed about 4 years ago, it had been nothing but an absolute nightmare. The pool looked as though it was 15 years old. I had been struggling ever since with the installers, with no luck in the end till I found Swift Pool Repairs. Their service has been exceptional, friendly and very helpful and now my pool looks new and beautiful again. Thank you for your awesome service!
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Replies (0)