TR
TAH Rosmead
Unclaimed Business
TR
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About TAH Rosmead
TAH Rosmead has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked TAH Rosmead across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBP
Bithiah P
1 reviews | Active since Jan 2020
10 Feb 2026, 10:20
EXTREMELY DISAPPOINTED!!!!!
I am writing to formally raise a concern regarding the treatment and advice provided for my Yorkie. On 1 January 2026, my dog experienced a seizure and was seen at Rosmead Vet. She was prescribed heart medication and a water pill. Two weeks later, while on holiday, she suffered another episode. We sought care at another veterinary practice near our location, where they conducted tests and an ultrasound, provided a detailed report, and advised that based on their findings, the medication was not required. We shared this report with Rosmead Vet to seek guidance. Despite the report clearly stating that the medication was unnecessary, we were advised to continue administering it in the dog’s best interest. We purchased the prescribed medication, but a few days later, my dog experienced another seizure. We then consulted a third veterinary professional at the SPCA, who, after reviewing the same report, confirmed that the medication should not have been administered and that her heart was fine. We requested reimbur*****t from Rosmead Vet for the unused medication, which cost nearly R1,000, but were informed that once medication leaves the premises, refunds are not possible. This policy, in this context, has left us with medication that is incorrect and potentially harmful, and is extremely concerning. I find this situation highly unprofessional and disappointing. The advice provided not only caused unnecessary stress and expense but also put my dog’s health at risk. It is deeply troubling that financial considerations were prioritized over the wellbeing of my pet.
Helpful (0)
|Replies (0)BP
Bithiah P
1 reviews | Active since Jan 2020
10 Feb 2026, 10:20
EXTREMELY DISAPPOINTED!!!!!
I am writing to formally raise a concern regarding the treatment and advice provided for my Yorkie. On 1 January 2026, my dog experienced a seizure and was seen at Rosmead Vet. She was prescribed heart medication and a water pill. Two weeks later, while on holiday, she suffered another episode. We sought care at another veterinary practice near our location, where they conducted tests and an ultrasound, provided a detailed report, and advised that based on their findings, the medication was not required. We shared this report with Rosmead Vet to seek guidance. Despite the report clearly stating that the medication was unnecessary, we were advised to continue administering it in the dog’s best interest. We purchased the prescribed medication, but a few days later, my dog experienced another seizure. We then consulted a third veterinary professional at the SPCA, who, after reviewing the same report, confirmed that the medication should not have been administered and that her heart was fine. We requested reimbur*****t from Rosmead Vet for the unused medication, which cost nearly R1,000, but were informed that once medication leaves the premises, refunds are not possible. This policy, in this context, has left us with medication that is incorrect and potentially harmful, and is extremely concerning. I find this situation highly unprofessional and disappointing. The advice provided not only caused unnecessary stress and expense but also put my dog’s health at risk. It is deeply troubling that financial considerations were prioritized over the wellbeing of my pet.
0
Replies (0)AM
Antoinette M
1 reviews | Active since Jan 2020
23 May 2025, 09:57
Horrible uncaring service from Vet Practice
I took my dog to Dr Kim Tutt at Rosmead TAH on the 10th of May.After diagnosing him she promised to email my local Bet with her findings and the prescribed medication I would then be able to get from them. It's now the 22nd of May no information was shared with my Vet. I've phone TAH Rosmead 4 times this week. Each time being promised a call back. They can't access her notes so I can't even get the needed medication from them directly. My dog is going blind I front my eyes and TAH Rosmead and Dr Kim Tutt cannot care less. As it is too much effort to send an email or pick up a phone.
Helpful (0)
|Replies (0)AM
Antoinette M
1 reviews | Active since Jan 2020
23 May 2025, 09:57
Horrible uncaring service from Vet Practice
I took my dog to Dr Kim Tutt at Rosmead TAH on the 10th of May.After diagnosing him she promised to email my local Bet with her findings and the prescribed medication I would then be able to get from them. It's now the 22nd of May no information was shared with my Vet. I've phone TAH Rosmead 4 times this week. Each time being promised a call back. They can't access her notes so I can't even get the needed medication from them directly. My dog is going blind I front my eyes and TAH Rosmead and Dr Kim Tutt cannot care less. As it is too much effort to send an email or pick up a phone.
0
Replies (0)