TC
The Computer Hut
Claimed Business
TC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About The Computer Hut
The Computer Hut has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked The Computer Hut across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAG
GB
Gerda B
1 reviews | Active since Jan 2020
26 Nov 2024, 08:22
COMPUTER HUT GANSBAAI WHAT A DISGRACE WORKING WITH AN *********** ACCOUNTANT
I used the computer hut for more than a year. In October, I informed them that my bank account had been hacked, and I would make payment in a few days. To show good faith, I paid them R900. Then in November, a debit order close to R2000 was deducted from my account without my authorization. When I raised the issue, the accountant switched off the fiber connection because I wasn't answering my phone. However, I was presenting in a webinar at the time. Following this, the accountant refunded me the R900. It’s perplexing to me why someone would want money back for services rendered. I wonder if, because we live in a small town, people feel they can act with impunity. I then received an extensive email threatening me with blacklisting and debt review, as if I were a child. If the computer hut wants to enhance their brand, this is certainly not the way to do it.
Helpful (0)
|Replies (0)GB
Gerda B
1 reviews | Active since Jan 2020
26 Nov 2024, 08:22
COMPUTER HUT GANSBAAI WHAT A DISGRACE WORKING WITH AN *********** ACCOUNTANT
I used the computer hut for more than a year. In October, I informed them that my bank account had been hacked, and I would make payment in a few days. To show good faith, I paid them R900. Then in November, a debit order close to R2000 was deducted from my account without my authorization. When I raised the issue, the accountant switched off the fiber connection because I wasn't answering my phone. However, I was presenting in a webinar at the time. Following this, the accountant refunded me the R900. It’s perplexing to me why someone would want money back for services rendered. I wonder if, because we live in a small town, people feel they can act with impunity. I then received an extensive email threatening me with blacklisting and debt review, as if I were a child. If the computer hut wants to enhance their brand, this is certainly not the way to do it.
0
Replies (0)ZT
Zane T
1 reviews | Active since Jan 2020
22 Nov 2023, 07:52
Fiber installation
"I recently had the pleasure of using Computer Hut's fiber installation service at my home in Gansbaai, and I must say, it was a truly exceptional experience! From the initial consultation to the final installation, the team at Computer Hut was professional, knowledgeable, and courteous. Their technical expertise was impressive, and they took the time to explain the different options and solutions that were available to me. They listened to my needs and tailored their service to meet them, ensuring that I received the best possible solution for my home's unique requirements. The installation process was seamless and efficient, with the team working diligently to ensure that everything was up and running smoothly. They took great care to minimize any disruption to my home and ensured that the installation was completed on time and within budget. What really impressed me, however, was the level of customer service that I received. The team was responsive to all my questions and concerns, and they went above and beyond to ensure that I was completely satisfied with the service. They even provided me with follow-up support to ensure that everything was still working properly after the installation was complete. Overall, I would highly recommend Computer Hut's fiber installation service to anyone looking for a reliable and professional solution. Their team is knowledgeable, efficient, and dedicated to providing exceptional customer service. I am extremely satisfied with the service I received, and I would not hesitate to use Computer Hut again in the future."
Helpful (0)
|Replies (0)ZT
Zane T
1 reviews | Active since Jan 2020
22 Nov 2023, 07:52
Fiber installation
"I recently had the pleasure of using Computer Hut's fiber installation service at my home in Gansbaai, and I must say, it was a truly exceptional experience! From the initial consultation to the final installation, the team at Computer Hut was professional, knowledgeable, and courteous. Their technical expertise was impressive, and they took the time to explain the different options and solutions that were available to me. They listened to my needs and tailored their service to meet them, ensuring that I received the best possible solution for my home's unique requirements. The installation process was seamless and efficient, with the team working diligently to ensure that everything was up and running smoothly. They took great care to minimize any disruption to my home and ensured that the installation was completed on time and within budget. What really impressed me, however, was the level of customer service that I received. The team was responsive to all my questions and concerns, and they went above and beyond to ensure that I was completely satisfied with the service. They even provided me with follow-up support to ensure that everything was still working properly after the installation was complete. Overall, I would highly recommend Computer Hut's fiber installation service to anyone looking for a reliable and professional solution. Their team is knowledgeable, efficient, and dedicated to providing exceptional customer service. I am extremely satisfied with the service I received, and I would not hesitate to use Computer Hut again in the future."
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Replies (0)JC
John C
1 reviews | Active since Jan 2020
20 Jun 2023, 09:08
Computer Hut
Reported my wi fi connection off on Saturday, was told my computer hut box must have blown. How? They didn't check . I had it for a month and it's not directly connected to plug. And we always take our plugs out during load shedding. Even so , I was told someone was going to be send out. The weekend passed, nobody came. Monday morning I called . The would call me back in 1 hour. After 16h00 hours I called again , they where going to call back in 5 min. I'm still waiting. Terrible customer service . And further more they charge R800 TO replace the box .mine " blew "twice in 2 months. Cheap Chinese make ..is this how they earn easy money?
Helpful (0)
|Replies (0)JC
John C
1 reviews | Active since Jan 2020
20 Jun 2023, 09:08
Computer Hut
Reported my wi fi connection off on Saturday, was told my computer hut box must have blown. How? They didn't check . I had it for a month and it's not directly connected to plug. And we always take our plugs out during load shedding. Even so , I was told someone was going to be send out. The weekend passed, nobody came. Monday morning I called . The would call me back in 1 hour. After 16h00 hours I called again , they where going to call back in 5 min. I'm still waiting. Terrible customer service . And further more they charge R800 TO replace the box .mine " blew "twice in 2 months. Cheap Chinese make ..is this how they earn easy money?
0
Replies (0)pC
pet C
1 reviews | Active since Jan 2020
29 Mar 2022, 21:11
Incompetent Comuter hut
I'm fed up with this incompetent company....I've being battling to get this fibre connection to work with them. All downloads except firefox ftp installable downloads are very slow not even 200k on a prepaid 100mb line! I would like to give this effing prepaid to somebody else cos this is just a total waste of time. What bunch of bandits well I ain't one of those guys who live in gansbaai and don't know nothing! I'm gonna give this account to somebody else cos its no use to me whatsoever. I've spoken to bennie on numerous occasions about my issues and there freaking after hours number goes back to their office number......how stupid is THAT! Basically only local downloads are at a 10mbs everything else is just 200k!
Helpful (0)
|Replies (0)pC
pet C
1 reviews | Active since Jan 2020
29 Mar 2022, 21:11
Incompetent Comuter hut
I'm fed up with this incompetent company....I've being battling to get this fibre connection to work with them. All downloads except firefox ftp installable downloads are very slow not even 200k on a prepaid 100mb line! I would like to give this effing prepaid to somebody else cos this is just a total waste of time. What bunch of bandits well I ain't one of those guys who live in gansbaai and don't know nothing! I'm gonna give this account to somebody else cos its no use to me whatsoever. I've spoken to bennie on numerous occasions about my issues and there freaking after hours number goes back to their office number......how stupid is THAT! Basically only local downloads are at a 10mbs everything else is just 200k!
0
Replies (0)