TG
The Good Oaks Wine
Unclaimed Business
TG
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Mivan H
1 reviews | Active since Jan 2020
20 Jan 2020, 17:29
Unable to provide simple service.
Absolutely atrocious service! I have been attempting to arrange an event at this location for two weeks, calling the reception and visiting the store in person on numerous occasions, being assured of assistance and still have no follow up or details to show for it. The administration of Good Oaks is non-existent. Either the reception is not passing on the message, or the management is incapable of providing a service that they have assured me they offer. This is a pathetic establishment and this level of ineptitude call only lead to failure of the business. AVOID AT ALL COSTS.
Helpful (0)
|Replies (0)MH
Mivan H
1 reviews | Active since Jan 2020
20 Jan 2020, 17:29
Unable to provide simple service.
Absolutely atrocious service! I have been attempting to arrange an event at this location for two weeks, calling the reception and visiting the store in person on numerous occasions, being assured of assistance and still have no follow up or details to show for it. The administration of Good Oaks is non-existent. Either the reception is not passing on the message, or the management is incapable of providing a service that they have assured me they offer. This is a pathetic establishment and this level of ineptitude call only lead to failure of the business. AVOID AT ALL COSTS.
0
Replies (0)MK
Mark K
1 reviews | Active since Jan 2020
3 Apr 2019, 10:37
300% mark-up Rip-off
There was a music festival in Wakkerstroom over the weekend of the 21st-24th March 2019. at this event The Good Oaks wines had a stand for wine tasting and for people to buy their wines. I bought many cases of the wine only to find out afterwards that I had been ripped off on prices. The total R9306.00 for 9 cases of wine. Some of the wines were priced at R296 per bottle and in fact should have been R95 per bottle, this is some -what a 300% mark-up. I called the company via mobile phone and spoke to the Rep. (Ilse Kleynhans) and was assured and promised that a FULL REFUND would be made via an EFT into my bank account this was on the 29th March 2019. On a legal stand any sale made can be cancelled within a seven(7) working day period which was done. I mailed Ilse on Tuesday the 2nd April 2019 giving them until 12 noon today to do the refund, and thereafter take legal action. The refund was not done. This post will be aired on all social media local and Internationally by end of work tomorrow, should they fail to do the refund by then.
Helpful (0)
|Replies (0)MK
Mark K
1 reviews | Active since Jan 2020
3 Apr 2019, 10:37
300% mark-up Rip-off
There was a music festival in Wakkerstroom over the weekend of the 21st-24th March 2019. at this event The Good Oaks wines had a stand for wine tasting and for people to buy their wines. I bought many cases of the wine only to find out afterwards that I had been ripped off on prices. The total R9306.00 for 9 cases of wine. Some of the wines were priced at R296 per bottle and in fact should have been R95 per bottle, this is some -what a 300% mark-up. I called the company via mobile phone and spoke to the Rep. (Ilse Kleynhans) and was assured and promised that a FULL REFUND would be made via an EFT into my bank account this was on the 29th March 2019. On a legal stand any sale made can be cancelled within a seven(7) working day period which was done. I mailed Ilse on Tuesday the 2nd April 2019 giving them until 12 noon today to do the refund, and thereafter take legal action. The refund was not done. This post will be aired on all social media local and Internationally by end of work tomorrow, should they fail to do the refund by then.
0
Replies (0)