The Oyster Box
Claimed Business
The Oyster Box
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|5 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(25%)
1(50%)
5(25%)
4(0%)
3(0%)
2(25%)
1(50%)
Frequently Asked Questions About The Oyster Box
The Oyster Box has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked The Oyster Box across 48 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencecT
charity T
1 reviews | Active since Jan 2020
18 Nov 2025, 20:08
****ty Service
Hi My day started off at your spa , my day was lovely . 100/10 for them. I then went for lunch at your restaurant. I got the worst service ever. I always come there for lunch , dinner and get good . There was only 6 tables there but there service I got was as if you guys had a full house. I had to ask for my bill from 4 different waiters , I waited 20 minutes for my bill being ignored as if am there for a free meal maybe it was because am black . The table next to me were smoking vapes they were not told to stop clearly because they white . I don’t understand why people will be allowed to smoke where it’s not a smoking area I am honestly disgusted but the treatment I got yesterday and I will tell anyone and who cares to listen about it . I suggest you look at the footage from yesterday
Helpful (0)
|Replies (0)cT
charity T
1 reviews | Active since Jan 2020
18 Nov 2025, 20:08
****ty Service
Hi My day started off at your spa , my day was lovely . 100/10 for them. I then went for lunch at your restaurant. I got the worst service ever. I always come there for lunch , dinner and get good . There was only 6 tables there but there service I got was as if you guys had a full house. I had to ask for my bill from 4 different waiters , I waited 20 minutes for my bill being ignored as if am there for a free meal maybe it was because am black . The table next to me were smoking vapes they were not told to stop clearly because they white . I don’t understand why people will be allowed to smoke where it’s not a smoking area I am honestly disgusted but the treatment I got yesterday and I will tell anyone and who cares to listen about it . I suggest you look at the footage from yesterday
0
Replies (0)TP
Thamaray P
1 reviews | Active since Jan 2020
21 Sept 2025, 23:27
Disappointing Dining Experience
Probably the worse dining experience I have ever had. My friend had the lamb shank which was dry and served with something that tasted like chakalaka out of a bottle and I am vegetarian so opted for the Paneer which was by far the worse I have ever had, completely tasteless. Premium prices for substandard food. Extremely disappointing!!
Helpful (0)
|Replies (0)TP
Thamaray P
1 reviews | Active since Jan 2020
21 Sept 2025, 23:27
Disappointing Dining Experience
Probably the worse dining experience I have ever had. My friend had the lamb shank which was dry and served with something that tasted like chakalaka out of a bottle and I am vegetarian so opted for the Paneer which was by far the worse I have ever had, completely tasteless. Premium prices for substandard food. Extremely disappointing!!
0
Replies (0)GM
Geoff M
1 reviews | Active since Jan 2020
6 Aug 2025, 06:08
****mer by staff
Beware of being **********. We had a shocking experience at The Oyster Bix. The food came cold. Had to send two meals if six back to be heated up. The BIG issue When the bill came I entered a Total including a generous tip. The last two digits were 00.00. The waiter entered 88.00. He cleverly added. R 88.00 to the bill. The restaurant manager and food and beverage manager are in in the scheme. They were all over me when I asked for the GM’s contact details. Beware.
Helpful (0)
|Replies (0)GM
Geoff M
1 reviews | Active since Jan 2020
6 Aug 2025, 06:08
****mer by staff
Beware of being **********. We had a shocking experience at The Oyster Bix. The food came cold. Had to send two meals if six back to be heated up. The BIG issue When the bill came I entered a Total including a generous tip. The last two digits were 00.00. The waiter entered 88.00. He cleverly added. R 88.00 to the bill. The restaurant manager and food and beverage manager are in in the scheme. They were all over me when I asked for the GM’s contact details. Beware.
0
Replies (0)PM
Philile M
1 reviews | Active since Jan 2020
23 Jun 2025, 07:16
Exceptional experience
I had the pleasure of attending the Bouchard Finlayson cheese and wine tasting at the Oyster Box Hotel yesterday. While the booking process could be improved, I’d like to extend sincere thanks to Kwanda Masinga, our sommelier. His grace and professionalism made the experience truly exceptional. We look forward to returning for his recommended “Wine Wednesday” when next in South Africa.
Helpful (0)
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Philile M
1 reviews | Active since Jan 2020
23 Jun 2025, 07:16
Exceptional experience
I had the pleasure of attending the Bouchard Finlayson cheese and wine tasting at the Oyster Box Hotel yesterday. While the booking process could be improved, I’d like to extend sincere thanks to Kwanda Masinga, our sommelier. His grace and professionalism made the experience truly exceptional. We look forward to returning for his recommended “Wine Wednesday” when next in South Africa.
0
Replies (0)DP
Dee P
1 reviews | Active since Jan 2020
9 Apr 2025, 08:48
Bookings are open but fully booked??? #oysterbox
Shock horror! After I call to book the macarons and ****tails evening and point out that it’s still open for bookings at at 9.30 am, I was told fully booked (no standby booking offered) at 10am today the oyster box posts that it’s fully booked 🤣🤣🤣 I spoke to Jade who tried to make some excuses but very poor marketing
Helpful (0)
|Replies (0)DP
Dee P
1 reviews | Active since Jan 2020
9 Apr 2025, 08:48
Bookings are open but fully booked??? #oysterbox
Shock horror! After I call to book the macarons and ****tails evening and point out that it’s still open for bookings at at 9.30 am, I was told fully booked (no standby booking offered) at 10am today the oyster box posts that it’s fully booked 🤣🤣🤣 I spoke to Jade who tried to make some excuses but very poor marketing
0
Replies (0)M
Meldah
1 reviews | Active since Jan 2020
4 Mar 2025, 18:33
THE OYSTER BOX UMHLANGA MY HEAVEN ON EARTH
I went to Durban the first time and I saw THE OYSTER BOX I could not afford to stay the for a night but I went in for the photos its BEAUTIFUL , i could not stop to wonder how a night would feel like there...... 100% i love it
Helpful (0)
|Replies (0)M
Meldah
1 reviews | Active since Jan 2020
4 Mar 2025, 18:33
THE OYSTER BOX UMHLANGA MY HEAVEN ON EARTH
I went to Durban the first time and I saw THE OYSTER BOX I could not afford to stay the for a night but I went in for the photos its BEAUTIFUL , i could not stop to wonder how a night would feel like there...... 100% i love it
0
Replies (0)M
Meldah
1 reviews | Active since Jan 2020
4 Mar 2025, 18:31
PROTEA HOTEL MY HEAVEN ON EARTH
i went to the OYSTER BOX UMHLANGA ROCKS in Durban I could not afford to sleep over, however i dined there and it was the most unbelievable experience. I wonder what a night there feels like.... i love THE OYSTER its a thumps up for me
Helpful (0)
|Replies (0)M
Meldah
1 reviews | Active since Jan 2020
4 Mar 2025, 18:31
PROTEA HOTEL MY HEAVEN ON EARTH
i went to the OYSTER BOX UMHLANGA ROCKS in Durban I could not afford to sleep over, however i dined there and it was the most unbelievable experience. I wonder what a night there feels like.... i love THE OYSTER its a thumps up for me
0
Replies (0)ME
Marie-Claire Evans
1 reviews | Active since Jan 2020
10 Apr 2024, 11:52
Oyster Box Exceptional
I went to my best friend’s wedding at the Oyster Box Hotel on Friday 5th April and was blown away by the service, food and attention to detail. The venue was spectacular and so deserving of its reputation as being world class.
Helpful (0)
|Replies (0)ME
Marie-Claire Evans
1 reviews | Active since Jan 2020
10 Apr 2024, 11:52
Oyster Box Exceptional
I went to my best friend’s wedding at the Oyster Box Hotel on Friday 5th April and was blown away by the service, food and attention to detail. The venue was spectacular and so deserving of its reputation as being world class.
0
Replies (0)