TS
The Security Solution
Unclaimed Business
TS
The Security Solution
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Security
#8NPS Score
0Unlikely
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOT
Oupa T
1 reviews | Active since Jan 2020
3 May 2021, 13:03
Very helpful and a ton of gadgets.
I had to pay for something that they did not have in stock but they delivered and I am happy. Just like any other online store they have an online store but also an actual store you can visit. I'm very happy with them.
Helpful (0)
|Replies (0)OT
Oupa T
1 reviews | Active since Jan 2020
3 May 2021, 13:03
Very helpful and a ton of gadgets.
I had to pay for something that they did not have in stock but they delivered and I am happy. Just like any other online store they have an online store but also an actual store you can visit. I'm very happy with them.
0
Replies (0)SB
Sankie B
1 reviews | Active since Jan 2020
30 Oct 2020, 07:29
Superb service at The Security Solution.
I am really impressed with this shop. The service is friendly and quick by knowledgeable salesmen - especially Rupert. Tis company has what one needs and is willing to order it quickly if out of stock. They also go out of there way to go the extra mile and deliver the product if necessary!! they even render the "house call" service to install some products or to come check why a product does not work when it worked in the shop. the website is also coming along nicely! thank you!
Helpful (0)
|Replies (0)SB
Sankie B
1 reviews | Active since Jan 2020
30 Oct 2020, 07:29
Superb service at The Security Solution.
I am really impressed with this shop. The service is friendly and quick by knowledgeable salesmen - especially Rupert. Tis company has what one needs and is willing to order it quickly if out of stock. They also go out of there way to go the extra mile and deliver the product if necessary!! they even render the "house call" service to install some products or to come check why a product does not work when it worked in the shop. the website is also coming along nicely! thank you!
0
Replies (0)JL
AP
Ashok P
1 reviews | Active since Jan 2020
12 Jan 2019, 11:27
No Aftersales Service at the security solution store BROOKLYN Mall.
I had 3 keys cut yesterday and asked that the keys are properly filed and double checked against the original since once before I had keys that were cut but did not work the first time round. I was assured that they were cleaned up and filed to size. None of the three turned the security gate lock. I returned the next day only to be told I had to wait for my keys to be checked since customers behind me in the line needed to be assisted first. I asked for a refund if that was the attitude since I paid and demanded immediate attention due to the fault of the store. But that mattered not so there is poor after sales service from them. After waiting more than 30 min. I was handed the keys and took them home. None turned the lock again. This time the manager had double checked them but they still didn’t work. BEWARE. DO NOT CUT KEYS THERE UNLESS YOU ARE PREPARED TO RUN BACK AND FORTH TO HAVE THEM CHECKED AGAIN AND AGAIN. I called and asked for the owners mobile only to be refused and given his email address. Beware of doing business there. I have been a long standing customer of the store but times change employees change and attitudes too.
Helpful (0)
|Replies (0)AP
Ashok P
1 reviews | Active since Jan 2020
12 Jan 2019, 11:27
No Aftersales Service at the security solution store BROOKLYN Mall.
I had 3 keys cut yesterday and asked that the keys are properly filed and double checked against the original since once before I had keys that were cut but did not work the first time round. I was assured that they were cleaned up and filed to size. None of the three turned the security gate lock. I returned the next day only to be told I had to wait for my keys to be checked since customers behind me in the line needed to be assisted first. I asked for a refund if that was the attitude since I paid and demanded immediate attention due to the fault of the store. But that mattered not so there is poor after sales service from them. After waiting more than 30 min. I was handed the keys and took them home. None turned the lock again. This time the manager had double checked them but they still didn’t work. BEWARE. DO NOT CUT KEYS THERE UNLESS YOU ARE PREPARED TO RUN BACK AND FORTH TO HAVE THEM CHECKED AGAIN AND AGAIN. I called and asked for the owners mobile only to be refused and given his email address. Beware of doing business there. I have been a long standing customer of the store but times change employees change and attitudes too.
0
Replies (0)KS
Kerisa S
1 reviews | Active since Jan 2020
5 Mar 2015, 12:27
Scratched watch
I was told by a lady in the Browns store that your store changed watch batteries. I came to your store and was told that the change would take 20 minutes and it would cost R55. I came back later and paid the R55. As I walked out I noticed the deep long scratch along the back of my watch as well as several other scratches. It is clear that a screwdriver was used to pry the back of the watch open. This is unacceptable! Do not offer to change batteries if you do not have the proper tools to do so. I went back to speak to the lady that helped me and all she had to say was \Sorry"with a smile on her face. I will never recommend this store nor support it again. I am angry as I take good care of my belongings and it took you guys to mess it up and I paid you for a service. I am disgusted. """
Helpful (0)
|Replies (0)KS
Kerisa S
1 reviews | Active since Jan 2020
5 Mar 2015, 12:27
Scratched watch
I was told by a lady in the Browns store that your store changed watch batteries. I came to your store and was told that the change would take 20 minutes and it would cost R55. I came back later and paid the R55. As I walked out I noticed the deep long scratch along the back of my watch as well as several other scratches. It is clear that a screwdriver was used to pry the back of the watch open. This is unacceptable! Do not offer to change batteries if you do not have the proper tools to do so. I went back to speak to the lady that helped me and all she had to say was \Sorry"with a smile on her face. I will never recommend this store nor support it again. I am angry as I take good care of my belongings and it took you guys to mess it up and I paid you for a service. I am disgusted. """
0
Replies (0)