TS
The SOOQ
Unclaimed Business
TS
The SOOQ
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Wellness & Beauty
#7NPS Score
0Unlikely
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(50%)
1(50%)
5(0%)
4(0%)
3(0%)
2(50%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Ashley M
1 reviews | Active since Jan 2020
29 Oct 2025, 09:41
The SOOQ Online
Ordered online, waited for a week with no response. I queried using two email address, and eventually got a response a few days later (thank God). They asked for my delivery address (even thou it was given on the web page during purchase). However, once it was given the order was dispatched the same day, reference number given, and delivered the next. As of today, their web page appears not available???
Helpful (0)
|Replies (0)AM
Ashley M
1 reviews | Active since Jan 2020
29 Oct 2025, 09:41
The SOOQ Online
Ordered online, waited for a week with no response. I queried using two email address, and eventually got a response a few days later (thank God). They asked for my delivery address (even thou it was given on the web page during purchase). However, once it was given the order was dispatched the same day, reference number given, and delivered the next. As of today, their web page appears not available???
0
Replies (0)PK
JC
Jane C
1 reviews | Active since Jan 2020
21 Aug 2024, 13:36
Terrible customer service
Terrible service received from the The SOOQ. I placed an order on the 5th of August. Today its the 21st of August but I'm still querying about my order The don't even keep contact and update you on your order. The simply keep quiet and unbothered. They don't care about customer service. I'm the one constantly following up with them and I keep on hearing excuses after excuses. So unprofessional. I'm disgusted
Helpful (0)
|Replies (0)JC
Jane C
1 reviews | Active since Jan 2020
21 Aug 2024, 13:36
Terrible customer service
Terrible service received from the The SOOQ. I placed an order on the 5th of August. Today its the 21st of August but I'm still querying about my order The don't even keep contact and update you on your order. The simply keep quiet and unbothered. They don't care about customer service. I'm the one constantly following up with them and I keep on hearing excuses after excuses. So unprofessional. I'm disgusted
0
Replies (0)