Thelle Mogoerane Hospital
Based on recent customer reviews, Thelle Mogoerane Hospital receives overwhelmingly negative feedback highlighting severe patient neglect, misdiagnosis, and unprofessional conduct by nursing and medical staff. Multiple reviewers report loved ones passing away following alleged negligence, including untreated conditions and hospital-acquired infections. Patients describe being left unattended for hours, shamed for their conditions, and forced to sleep on floors. Medication unavailability and poor communication compound frustrations. While a small number of individual staff members were praised for compassion, the overall experience is described as deeply distressing and potentially dangerous.
TrustIndex
0
Score
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I honestly don't understand how are well trained nurse call patients by their conditions We were called "lama para saucide"by so called nurse Millicent Mila Ntuli throwing sponges to us as patients to sleep on the floor How on earth do we start shaming patients with their conditions Is it because they attempted to take their lives that's why they are labeled and shoul be sleeping on the floor? Worst experience ever
1 reviews | Active since Jan 2020
I honestly don't understand how are well trained nurse call patients by their conditions We were called "lama para saucide"by so called nurse Millicent Mila Ntuli throwing sponges to us as patients to sleep on the floor How on earth do we start shaming patients with their conditions Is it because they attempted to take their lives that's why they are labeled and shoul be sleeping on the floor? Worst experience ever
1 reviews | Active since Jan 2020
My husband went to this hospital for a hip replacement and because of this hospitals negligence my husband got septicemia from the hospital and he passed away worst hospital ever i would not recommend for anyone to go there... No one can even give us answers he lost his speach and eye sight he was in the hospital since the 23rd of December and he passed on the 29th of January!!!!!!
1 reviews | Active since Jan 2020
My husband went to this hospital for a hip replacement and because of this hospitals negligence my husband got septicemia from the hospital and he passed away worst hospital ever i would not recommend for anyone to go there... No one can even give us answers he lost his speach and eye sight he was in the hospital since the 23rd of December and he passed on the 29th of January!!!!!!
1 reviews | Active since Jan 2020
My wife went to the hospital last week Wednesday. Blood samples were taken and she was advised she should return Monday the 10 November. I took her there yesterday where she spent the whole day only to be told there’s a certain medication which is not available and she should return today for it. Guess what, she spent another full day there only to be told that the medication is still not there. Now the question is why take down my details including my number when opening a file if you not going to use the it. Why advise me to rerun on a specific day if you are not certain that medication will be available on that specified day. I tried reaching out to the complaints office with no luck. This is bull****. Yes we are sick and need assistance but it does not mean that we’ll take every bull**** thrown at us. I want this resolved asap
1 reviews | Active since Jan 2020
My wife went to the hospital last week Wednesday. Blood samples were taken and she was advised she should return Monday the 10 November. I took her there yesterday where she spent the whole day only to be told there’s a certain medication which is not available and she should return today for it. Guess what, she spent another full day there only to be told that the medication is still not there. Now the question is why take down my details including my number when opening a file if you not going to use the it. Why advise me to rerun on a specific day if you are not certain that medication will be available on that specified day. I tried reaching out to the complaints office with no luck. This is bull****. Yes we are sick and need assistance but it does not mean that we’ll take every bull**** thrown at us. I want this resolved asap
1 reviews | Active since Jan 2020
I would like to bring to your attention the poor treatment and I received at Thelle on 16 October 2025 we arrived around 4p.m at the emergency room after being transferred to another area where patients wait for doctors we noticed that some intern doctors were busy chatting sitting on table and using their phones instead of attending to patients My uncle was in a very bad condition and had to sit in a wheelchair from 17h00 until 03h30 AM almost seven hours without a bed or proper assistance During this time i spoke to a lady wearing pink scrubs a short wig with a hairband light in complexion whose attitude was very unprofessional and disrespectful when i ask if my uncle could get a bed she responded by asking me where she should get one and suggested that i should take him to the another hospital or get medical aid next time she also said that patients in that department are not supposed to sleep while waiting for an ambulance but could not give a clear time for when it would arrive I even offered to bring my own mattress so my uncle could rest but she refused the condition of the department was also dirty and smelly which made situation worse How ever I would like to thank the Matron (Stephanie) Mr Morupe (if im not mistaken about surname) and security team for their kindness and professionalism they helped ensure that my uncle eventually received a bed and proper care To the lady with the bad attitude i want to remind you that nursing is a calling it should be done with love and compassion not just for money every patient deserves dignity and respect regardless of their background status I hope this matter will be taken seriously so that no other family has to go through the same painful experience Thank you
1 reviews | Active since Jan 2020
I would like to bring to your attention the poor treatment and I received at Thelle on 16 October 2025 we arrived around 4p.m at the emergency room after being transferred to another area where patients wait for doctors we noticed that some intern doctors were busy chatting sitting on table and using their phones instead of attending to patients My uncle was in a very bad condition and had to sit in a wheelchair from 17h00 until 03h30 AM almost seven hours without a bed or proper assistance During this time i spoke to a lady wearing pink scrubs a short wig with a hairband light in complexion whose attitude was very unprofessional and disrespectful when i ask if my uncle could get a bed she responded by asking me where she should get one and suggested that i should take him to the another hospital or get medical aid next time she also said that patients in that department are not supposed to sleep while waiting for an ambulance but could not give a clear time for when it would arrive I even offered to bring my own mattress so my uncle could rest but she refused the condition of the department was also dirty and smelly which made situation worse How ever I would like to thank the Matron (Stephanie) Mr Morupe (if im not mistaken about surname) and security team for their kindness and professionalism they helped ensure that my uncle eventually received a bed and proper care To the lady with the bad attitude i want to remind you that nursing is a calling it should be done with love and compassion not just for money every patient deserves dignity and respect regardless of their background status I hope this matter will be taken seriously so that no other family has to go through the same painful experience Thank you
1 reviews | Active since Jan 2020
Subjects : Complain about poor treatment at Thelle Mogoerane Hospital Vosloorus
1 reviews | Active since Jan 2020
Subjects : Complain about poor treatment at Thelle Mogoerane Hospital Vosloorus
1 reviews | Active since Jan 2020
AI Mode All Images Short videos Forums News Videos Maps Web Books Finance Search tools Feedback Thelle Mogoerane Regional Hospital 2,6(286) Government hospital in Vosloorus‧Open Thumbnail image 103+ Overview Photos Reviews About Rate and review on Google Reviews All surgery13 clinic12 nurses10 bed10 +6 Sort by Most relevant Newest Highest Lowest Annatjie Meyer Local Guide·3 reviews Worst Service Ever. Got referred to Vosloorus with a Fractured Proximal Humerus. Needed them to see …More Christine McCann 2 reviews 2 months ago A old age pensioner aged 70 female was transferred from the Germiston hospital to the Thelle Mogoerane hospital on the 28th July 2025 for an emergency operation. The ambulance dropped her at 17H24. The staff were helpful and pleasant on …More ❤️2 Control Room 1 review 5 months ago My elder sister was treated badly in that hospital few days ago with her 2 weeks old baby boy. She arrived there at 7am and she was told to keep waiting because she's not important, she was the first one in the queue. But they kept taking …More ❤️4 Joyce Mahlangu 8 reviews·6 photos 4 months ago The service is good from the registration department, and the side that install POP, The pharmacy service had improved a lot. …More ❤️🤯2 Reviews from the web HelloPeter 1,3/5 50 reviews Facebook 2,2/5 52 votes Hello Peter https://www.hellopeter.com Thelle Mogoerane Hospital Reviews | 0 TrustIndex Looking for Thelle Mogoerane Hospital reviews? See what 50 customers have to say on Hellopeter, read their experiences, and share your feedback. 1,3(50) People also ask What is the name of the hospital in Vosloorus? Who was Thelle Mogoerane? Why is Thelle Mogoerane remembered? Feedback Facebook · Thelle Mogoerane Regional Hospital 24,2K+ followers Thelle Mogoerane Regional Hospital Official page for Thelle Mogoerane Regional Hospital. It is run by Comms/PR and is active from 07:30 2,2(52) SAdocs Hub https://hub.sadocs.co.za Thelle Mogoerane Hospital Complex - Gauteng 13 Feb 2024 — Overall the environment is well kept, there is adequate maintenance. So far one of the best dqs in the country, people mostly come to Thelle for ... Indeed https://za.indeed.com Working at Thelle Mogoerane Regional Hospital in Johannesburg, Gauteng Overall rating. 3.23.2 out of 5 stars. Based on 17 reviews. 3,2(17) TikTok · NewsNexusOfficial 247,8K+ views · 4 months ago Thelle Mogoerane Hospital Reviews in Vosloorus 8:22 The worst hospital ever. I will explain later. 6-11Reply. 123. Medical Brief https://www.medicalbrief.co.za Vosloorus hospital under fire for shoddy service 17 Jul 2024 — Another parent has complained about Gauteng's Thelle Mogoerane Regional Hospital, accusing it of shoddy service and inadequate care. X · ThelleMHospital 1,1K+ followers Thelle Mogoerane Hospital (@ThelleMHospital) ... Official account for Thelle Mogoerane Regional Hospital: follow us on Facebook: Thelle Mogoerane Regional Hospital. Contact us on 011 891 7001. dima-health.com https://dima-health.com Thelle Mogoerane Regional Hospital - DIMA Health This hospital is well-regarded for its dedicated and efficient staff, providing swift and caring service, particularly in the areas of physiotherapy and ... YouTube · Internship SA 1,8K+ views · 1 year ago Thelle Mogoerane Hospital Medical intrnship Review, Gauteng, South Africa 35:50 It has the big specialities your Internal Medicine surgery Peds um and then it has the sort of the other smaller specialities or the more specialized specialities. South African Government https://www.gov.za Gauteng Health suspends Thelle Mogoerane nurses for failure to ... 24 Nov 2023 — Three nurses at Thelle Mogoerane Regional Hospital were on Thursday, 23 November, placed on precautionary suspension pending investigations. People also search for Tambo Memorial Hospital reviews Bertha Gxowa Hospital reviews Chris Hani Baragwanath Academic Hospital reviews Charlotte Maxeke Johannesburg Academic Hospital reviews Leratong Hospital reviews Mamelodi Regional Hospital reviews Helen Joseph Hospital reviews Kalafong Hospital reviews Feedback Results are personalised - Try without personalisation South Africa Brackendowns, Alberton - Based on your past activity Update location Dark theme: off Help Feedback Privacy Terms Annatjie Meyer Local Guide·3 reviews just now New Worst Service Ever. Got referred to Vosloorus with a Fractured Proximal Humerus. Needed them to see if surgery is needed. Sat at the hospital from 7 in the morning. Finally make it into the consultation area 8 hours later. Next in line to see the doctor. Only for him to look at his watch, see that it's almost 4 o clock and he is now done for the day. Not even 4 yet. Get told to come back next week and sit in the line again. Ask them to atleast give me a letter to show the work I was at the hospital. They refuse to give any form of evidence of being there. Understanding that there are alot of patients at Orthopedics, but also the whole while being there seeing the doctor waste time having laughs and unnecessary conversations with the young woman who are accompanying some patients. All while the patients who are in desperate need of assistance are sitting there for hours only to be told you have to come back the next week. And then you don't even get prioritized as patients who were next in line but shown away. Oh no, you start from scratch having to sit in line and hope this time you get seen in time. Had so many patients complain about the service and all they say is if you have a problem go fill in a complaint. There just seem to be no proper medical ethics with some of the doctors of today. Want the profession of helping people but treat their jobs like it's the biggest effort in the world.
1 reviews | Active since Jan 2020
AI Mode All Images Short videos Forums News Videos Maps Web Books Finance Search tools Feedback Thelle Mogoerane Regional Hospital 2,6(286) Government hospital in Vosloorus‧Open Thumbnail image 103+ Overview Photos Reviews About Rate and review on Google Reviews All surgery13 clinic12 nurses10 bed10 +6 Sort by Most relevant Newest Highest Lowest Annatjie Meyer Local Guide·3 reviews Worst Service Ever. Got referred to Vosloorus with a Fractured Proximal Humerus. Needed them to see …More Christine McCann 2 reviews 2 months ago A old age pensioner aged 70 female was transferred from the Germiston hospital to the Thelle Mogoerane hospital on the 28th July 2025 for an emergency operation. The ambulance dropped her at 17H24. The staff were helpful and pleasant on …More ❤️2 Control Room 1 review 5 months ago My elder sister was treated badly in that hospital few days ago with her 2 weeks old baby boy. She arrived there at 7am and she was told to keep waiting because she's not important, she was the first one in the queue. But they kept taking …More ❤️4 Joyce Mahlangu 8 reviews·6 photos 4 months ago The service is good from the registration department, and the side that install POP, The pharmacy service had improved a lot. …More ❤️🤯2 Reviews from the web HelloPeter 1,3/5 50 reviews Facebook 2,2/5 52 votes Hello Peter https://www.hellopeter.com Thelle Mogoerane Hospital Reviews | 0 TrustIndex Looking for Thelle Mogoerane Hospital reviews? See what 50 customers have to say on Hellopeter, read their experiences, and share your feedback. 1,3(50) People also ask What is the name of the hospital in Vosloorus? Who was Thelle Mogoerane? Why is Thelle Mogoerane remembered? Feedback Facebook · Thelle Mogoerane Regional Hospital 24,2K+ followers Thelle Mogoerane Regional Hospital Official page for Thelle Mogoerane Regional Hospital. It is run by Comms/PR and is active from 07:30 2,2(52) SAdocs Hub https://hub.sadocs.co.za Thelle Mogoerane Hospital Complex - Gauteng 13 Feb 2024 — Overall the environment is well kept, there is adequate maintenance. So far one of the best dqs in the country, people mostly come to Thelle for ... Indeed https://za.indeed.com Working at Thelle Mogoerane Regional Hospital in Johannesburg, Gauteng Overall rating. 3.23.2 out of 5 stars. Based on 17 reviews. 3,2(17) TikTok · NewsNexusOfficial 247,8K+ views · 4 months ago Thelle Mogoerane Hospital Reviews in Vosloorus 8:22 The worst hospital ever. I will explain later. 6-11Reply. 123. Medical Brief https://www.medicalbrief.co.za Vosloorus hospital under fire for shoddy service 17 Jul 2024 — Another parent has complained about Gauteng's Thelle Mogoerane Regional Hospital, accusing it of shoddy service and inadequate care. X · ThelleMHospital 1,1K+ followers Thelle Mogoerane Hospital (@ThelleMHospital) ... Official account for Thelle Mogoerane Regional Hospital: follow us on Facebook: Thelle Mogoerane Regional Hospital. Contact us on 011 891 7001. dima-health.com https://dima-health.com Thelle Mogoerane Regional Hospital - DIMA Health This hospital is well-regarded for its dedicated and efficient staff, providing swift and caring service, particularly in the areas of physiotherapy and ... YouTube · Internship SA 1,8K+ views · 1 year ago Thelle Mogoerane Hospital Medical intrnship Review, Gauteng, South Africa 35:50 It has the big specialities your Internal Medicine surgery Peds um and then it has the sort of the other smaller specialities or the more specialized specialities. South African Government https://www.gov.za Gauteng Health suspends Thelle Mogoerane nurses for failure to ... 24 Nov 2023 — Three nurses at Thelle Mogoerane Regional Hospital were on Thursday, 23 November, placed on precautionary suspension pending investigations. People also search for Tambo Memorial Hospital reviews Bertha Gxowa Hospital reviews Chris Hani Baragwanath Academic Hospital reviews Charlotte Maxeke Johannesburg Academic Hospital reviews Leratong Hospital reviews Mamelodi Regional Hospital reviews Helen Joseph Hospital reviews Kalafong Hospital reviews Feedback Results are personalised - Try without personalisation South Africa Brackendowns, Alberton - Based on your past activity Update location Dark theme: off Help Feedback Privacy Terms Annatjie Meyer Local Guide·3 reviews just now New Worst Service Ever. Got referred to Vosloorus with a Fractured Proximal Humerus. Needed them to see if surgery is needed. Sat at the hospital from 7 in the morning. Finally make it into the consultation area 8 hours later. Next in line to see the doctor. Only for him to look at his watch, see that it's almost 4 o clock and he is now done for the day. Not even 4 yet. Get told to come back next week and sit in the line again. Ask them to atleast give me a letter to show the work I was at the hospital. They refuse to give any form of evidence of being there. Understanding that there are alot of patients at Orthopedics, but also the whole while being there seeing the doctor waste time having laughs and unnecessary conversations with the young woman who are accompanying some patients. All while the patients who are in desperate need of assistance are sitting there for hours only to be told you have to come back the next week. And then you don't even get prioritized as patients who were next in line but shown away. Oh no, you start from scratch having to sit in line and hope this time you get seen in time. Had so many patients complain about the service and all they say is if you have a problem go fill in a complaint. There just seem to be no proper medical ethics with some of the doctors of today. Want the profession of helping people but treat their jobs like it's the biggest effort in the world.
1 reviews | Active since Jan 2020
I am writing to formally lodge a complaint regarding the unacceptable and unprofessional behaviour of some of the nursing staff on duty in Ward 18 (Gynaecology) during my current admission. On 21/09/2025 at 20:30, I requested assistance with my drip and other medical needs. Despite repeatedly asking for help for almost three hours, no assistance was provided. Instead, the nurses on duty were sitting and talking amongst themselves. An assistant nurse attempted to assist me but eventually left, advising me to wait for the nurse. I later overheard a conversation where the assistant asked the professional nurse to attend to me, yet the nurse continued to delay and only came at her own convenience. This neglect left me in distress and discomfort, and I felt disregarded as a patient. Such conduct is a disgrace to the ethics and standards expected from healthcare professionals. I respectfully request that this matter be investigated urgently and that appropriate action be taken to address the behaviour of the staff involved. Patients should be treated with dignity, compassion, and prompt care, which I unfortunately did not receive
1 reviews | Active since Jan 2020
I am writing to formally lodge a complaint regarding the unacceptable and unprofessional behaviour of some of the nursing staff on duty in Ward 18 (Gynaecology) during my current admission. On 21/09/2025 at 20:30, I requested assistance with my drip and other medical needs. Despite repeatedly asking for help for almost three hours, no assistance was provided. Instead, the nurses on duty were sitting and talking amongst themselves. An assistant nurse attempted to assist me but eventually left, advising me to wait for the nurse. I later overheard a conversation where the assistant asked the professional nurse to attend to me, yet the nurse continued to delay and only came at her own convenience. This neglect left me in distress and discomfort, and I felt disregarded as a patient. Such conduct is a disgrace to the ethics and standards expected from healthcare professionals. I respectfully request that this matter be investigated urgently and that appropriate action be taken to address the behaviour of the staff involved. Patients should be treated with dignity, compassion, and prompt care, which I unfortunately did not receive
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