Toucan Travel Promotions
Claimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Toucan Travel Promotions
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Mmathapelo M
1 reviews | Active since Jan 2020
7 Apr 2021, 11:38
Excellent Service
I won a competition in 2019 that was valid for year. A year passed and SA was on lockdown. I couldnt travel because of the pandemic. I kept make reservations but kept failing to go on holiday. Tenille Kirkman was the one assisting me with bookings. A very kind and helpful person. Id like to thank her for the incredible service she gave me. At the end of everything I asked for my refund in April 2021 because the extention that they have given me had expired. She promised I will get my refund the following week. She indeed delivered. Toucan Travel is not a scam.
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Mmathapelo M
1 reviews | Active since Jan 2020
7 Apr 2021, 11:38
Excellent Service
I won a competition in 2019 that was valid for year. A year passed and SA was on lockdown. I couldnt travel because of the pandemic. I kept make reservations but kept failing to go on holiday. Tenille Kirkman was the one assisting me with bookings. A very kind and helpful person. Id like to thank her for the incredible service she gave me. At the end of everything I asked for my refund in April 2021 because the extention that they have given me had expired. She promised I will get my refund the following week. She indeed delivered. Toucan Travel is not a scam.
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Reshika P
1 reviews | Active since Jan 2020
4 Sept 2020, 16:13
Excellent service from Tenille Kirkman
I received excellent service from the wonderful woman, Tenille Kirkman at Toucan Travel. Thank you so much for your ongoing help and support throughout. You really go above and beyond expectations, Toucan Travel group is lucky to have someone like you.
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Reshika P
1 reviews | Active since Jan 2020
4 Sept 2020, 16:13
Excellent service from Tenille Kirkman
I received excellent service from the wonderful woman, Tenille Kirkman at Toucan Travel. Thank you so much for your ongoing help and support throughout. You really go above and beyond expectations, Toucan Travel group is lucky to have someone like you.
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Gugu S
1 reviews | Active since Jan 2020
14 May 2020, 09:55
T172931
I would like to Tenille Kirkman from the above Traveling agency. she was exceptional in re-scheduling my reservations, she was patient, helpful and understanding. thank you for the great service. Mrs Shabangu
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2020, 17:37
Lovely Service Received!!
Thank you for the lovely service received, they truly did assist me in getting a good appartment to stay in Durban for my friends and I, the service consultant who helped was very kind and and patient. Definitely recommend it!!! #HappyClient
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2020, 17:37
Lovely Service Received!!
Thank you for the lovely service received, they truly did assist me in getting a good appartment to stay in Durban for my friends and I, the service consultant who helped was very kind and and patient. Definitely recommend it!!! #HappyClient
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Replies (0)ZS
Zanele S
1 reviews | Active since Jan 2020
20 Oct 2018, 14:42
Bad service. Excitement gone to waste!
Won a vacation (in January 2018) voucher valid for a year. We chose Beacon Island as our destination and paid the relevant deposit to secure the voucher as requested - within 30 days. Called in to ask if they received the deposit as well as the date in which we had planned to go for our vacation, which was for March 2018.Unfortunately, we were told to wait upon their schedule to be emailed to us to choose available dates thereof. As per their schedule - we booked again for another date. Received an email from them and were asked to deposit a fee to secure our accommodation, which we did. However, til date (October 2018) we are told that Beacon Island is fully booked for the year 2018 until end of February 2019.Mind you, our voucher expires in February 2019.Someone please tell me what was the whole purpose of winning this voucher?!
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Zanele S
1 reviews | Active since Jan 2020
20 Oct 2018, 14:42
Bad service. Excitement gone to waste!
Won a vacation (in January 2018) voucher valid for a year. We chose Beacon Island as our destination and paid the relevant deposit to secure the voucher as requested - within 30 days. Called in to ask if they received the deposit as well as the date in which we had planned to go for our vacation, which was for March 2018.Unfortunately, we were told to wait upon their schedule to be emailed to us to choose available dates thereof. As per their schedule - we booked again for another date. Received an email from them and were asked to deposit a fee to secure our accommodation, which we did. However, til date (October 2018) we are told that Beacon Island is fully booked for the year 2018 until end of February 2019.Mind you, our voucher expires in February 2019.Someone please tell me what was the whole purpose of winning this voucher?!
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Corne F
1 reviews | Active since Jan 2020
9 Feb 2018, 14:38
Do not, NEVER attend their so call sales sessions!!
Their marking pitches is inconclusive to what they actual do. Tel you that you get a voucher (after they tried their best to sell you the promotion points) and say its valid for a year, just to found out its only 30 days, but that not all people, they give you an expired voucher that was not even valid before you go to their very, very bade sales pitch. So, please if they call you DO NOT ATTEND!!!!@
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Corne F
1 reviews | Active since Jan 2020
9 Feb 2018, 14:38
Do not, NEVER attend their so call sales sessions!!
Their marking pitches is inconclusive to what they actual do. Tel you that you get a voucher (after they tried their best to sell you the promotion points) and say its valid for a year, just to found out its only 30 days, but that not all people, they give you an expired voucher that was not even valid before you go to their very, very bade sales pitch. So, please if they call you DO NOT ATTEND!!!!@
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Lohan L
1 reviews | Active since Jan 2020
4 Jan 2018, 12:59
Travel scam
So our friends received a free holiday in Cape Town last year July from these guys. The were kind enough to invite us along on this holiday. When the time came to select a destination and books some dates the problems started. On 31 July we tried to make a booking through Toucan travel to go to Magalies Park for Jan 2018. We were told that we can only make bookings in 2018 for 2018. So we decided to wait. On 02 January we phone them again requesting a booking at magalies park. They told us that they dont have slots available and that we must try again in February. We decided to try and contact Magalies directly to make a booking with the voucher. They informed us that there are no reserved slots and that they supply Toucan with bookings if requested and if they have space available. So we phone Toucan travel again to inform them of this new information. They then came back and said that they need reservations from easy travel. Now i have booked with easy travel before and all they do is link you to other booking websites like bookings.com and Trivago. These people at Toucan travel have been talking in circles coming up with excuses every step of the way to prevent us from going on holiday. Such a ******* scam.
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Lohan L
1 reviews | Active since Jan 2020
4 Jan 2018, 12:59
Travel scam
So our friends received a free holiday in Cape Town last year July from these guys. The were kind enough to invite us along on this holiday. When the time came to select a destination and books some dates the problems started. On 31 July we tried to make a booking through Toucan travel to go to Magalies Park for Jan 2018. We were told that we can only make bookings in 2018 for 2018. So we decided to wait. On 02 January we phone them again requesting a booking at magalies park. They told us that they dont have slots available and that we must try again in February. We decided to try and contact Magalies directly to make a booking with the voucher. They informed us that there are no reserved slots and that they supply Toucan with bookings if requested and if they have space available. So we phone Toucan travel again to inform them of this new information. They then came back and said that they need reservations from easy travel. Now i have booked with easy travel before and all they do is link you to other booking websites like bookings.com and Trivago. These people at Toucan travel have been talking in circles coming up with excuses every step of the way to prevent us from going on holiday. Such a ******* scam.
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