TL
Travel link
Unclaimed Business
TL
Travel link
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 Aug 2022, 10:02
DISGUSTING SERVICE FROM TRAVEL LINK
I went onto Cheap Flights to book a ticket to Jhb. During my booking the system through Travel Link it crashed on me so I went in and rebooked the flight and paid for it. Next minute 2 deductions were taken off my bank account. On contacting Travel Link they said that I should have contacted them immediately as it was not their fault that the system crashed and I would have to loose a portion of my refund which they promised faithfully to request a refund from Air Link and via whatsapp confirmed that they had done the request. On phoning Air Link today to find out where my refund was (almost a month down the line) they advised that Travel Link only requested the refund on the 18th August! If I hadnt even followed up with this, no refund would have been forthcoming. Its absolutely disgusting and at present I am now going to loose money and am sitting out of pocket for R2000 plus from Air Link who has a backlog due to COVID. The excuses never stop!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Aug 2022, 10:02
DISGUSTING SERVICE FROM TRAVEL LINK
I went onto Cheap Flights to book a ticket to Jhb. During my booking the system through Travel Link it crashed on me so I went in and rebooked the flight and paid for it. Next minute 2 deductions were taken off my bank account. On contacting Travel Link they said that I should have contacted them immediately as it was not their fault that the system crashed and I would have to loose a portion of my refund which they promised faithfully to request a refund from Air Link and via whatsapp confirmed that they had done the request. On phoning Air Link today to find out where my refund was (almost a month down the line) they advised that Travel Link only requested the refund on the 18th August! If I hadnt even followed up with this, no refund would have been forthcoming. Its absolutely disgusting and at present I am now going to loose money and am sitting out of pocket for R2000 plus from Air Link who has a backlog due to COVID. The excuses never stop!
0
Replies (0)AE
Azimov E
1 reviews | Active since Jan 2020
7 Oct 2019, 20:56
Unethical Business Practice
I would advise all people to be very aware of booking through this agency. I am not the only one, who has experienced unethical deductions of money from my account. They do not keep their word on refunding upon cancellation within 24 hours free of charge. Further to that, they have deducted one third of the ticket price from my credit card and it has been two months with still problems trying to retrieve my money. They never answer the phone and when they do, they promise to refund. They promise to send an e mail confirmation of their agreement. But they do not refund and do not answer the phone and in general have unethical business practice.
Helpful (0)
|Replies (0)AE
Azimov E
1 reviews | Active since Jan 2020
7 Oct 2019, 20:56
Unethical Business Practice
I would advise all people to be very aware of booking through this agency. I am not the only one, who has experienced unethical deductions of money from my account. They do not keep their word on refunding upon cancellation within 24 hours free of charge. Further to that, they have deducted one third of the ticket price from my credit card and it has been two months with still problems trying to retrieve my money. They never answer the phone and when they do, they promise to refund. They promise to send an e mail confirmation of their agreement. But they do not refund and do not answer the phone and in general have unethical business practice.
0
Replies (0)