Trinergy
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Trinergy
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJR
Jordan R
1 reviews | Active since Jan 2020
1 Apr 2025, 12:16
Trinergy threatening to Blacklist me with ITC due to their mistakes.
I signed up for a contract at Trinergy early 2023. I subsequently left the gym a year later and sent a cancellation request, as well as for them to provide any penalty fees. I received nothing. I called multiple times and still got no feedback. All the while I was still being debited the monthly membership fee. A few months later I stopped the payment with my bank as I had not used the gym in months and was still paying for it. I then received a call and an email for cancellation fees which I declined to pay as I cancelled and already paid many months worth of an unused membership. I have now been called by debt collectors and they are threatening to blacklist me on ITC as Trinergy has handed me over for non-payment on my account. I am being punished for the unprofessional behaviour and uselessness of Trinergy themselves. This is unacceptable and I will fight this.
Helpful (0)
|Replies (0)JR
Jordan R
1 reviews | Active since Jan 2020
1 Apr 2025, 12:16
Trinergy threatening to Blacklist me with ITC due to their mistakes.
I signed up for a contract at Trinergy early 2023. I subsequently left the gym a year later and sent a cancellation request, as well as for them to provide any penalty fees. I received nothing. I called multiple times and still got no feedback. All the while I was still being debited the monthly membership fee. A few months later I stopped the payment with my bank as I had not used the gym in months and was still paying for it. I then received a call and an email for cancellation fees which I declined to pay as I cancelled and already paid many months worth of an unused membership. I have now been called by debt collectors and they are threatening to blacklist me on ITC as Trinergy has handed me over for non-payment on my account. I am being punished for the unprofessional behaviour and uselessness of Trinergy themselves. This is unacceptable and I will fight this.
0
Replies (0)AC
Annette C
1 reviews | Active since Jan 2020
17 May 2022, 12:45
Have no funds to pay Trinergy Benoni
My son and I were cabin crew for many years. Before covid hit , we went into business rescue resulting in thousands of staff , ourselves included, being forced into taking Voluntary Severance Packages. Most of the employees lost their jobs. I was forced into early retirement resulting in me losing almost R1 million on my pension. My son found a second job which collapsed due to covid. I went to Trinergy to explain the financial hardships this has placed me in. I am not eating so that my son can eat. I begged Trinergy to help as I cannot pay the monthly fees due as now I am trying to support 2 people. There is no work out there. Trinergy keeps on deducting R310 every month which I need for food and basic items. My pension cannot cover everything which I thought it could when I signed up. There has been no empathy, solution solving etc. I even emailed them to which I have received no response. Even banks have empathy during this worldwide pandemic, there is no work out there. I am appealing for assistance in this matter as I am literally not eating for my son to eat. I am 60 years old.
Helpful (0)
|Replies (0)AC
Annette C
1 reviews | Active since Jan 2020
17 May 2022, 12:45
Have no funds to pay Trinergy Benoni
My son and I were cabin crew for many years. Before covid hit , we went into business rescue resulting in thousands of staff , ourselves included, being forced into taking Voluntary Severance Packages. Most of the employees lost their jobs. I was forced into early retirement resulting in me losing almost R1 million on my pension. My son found a second job which collapsed due to covid. I went to Trinergy to explain the financial hardships this has placed me in. I am not eating so that my son can eat. I begged Trinergy to help as I cannot pay the monthly fees due as now I am trying to support 2 people. There is no work out there. Trinergy keeps on deducting R310 every month which I need for food and basic items. My pension cannot cover everything which I thought it could when I signed up. There has been no empathy, solution solving etc. I even emailed them to which I have received no response. Even banks have empathy during this worldwide pandemic, there is no work out there. I am appealing for assistance in this matter as I am literally not eating for my son to eat. I am 60 years old.
0
Replies (0)SJ
Sarah J
1 reviews | Active since Jan 2020
3 Feb 2019, 18:17
Worst customer service
Worst customer service. It floored me. I asked for genuine help and they responded with condescending sarcastic remarks. I will never promote this company based on the service. Why go to a gym where they treat you like rubbish.
Helpful (0)
|Replies (0)SJ
Sarah J
1 reviews | Active since Jan 2020
3 Feb 2019, 18:17
Worst customer service
Worst customer service. It floored me. I asked for genuine help and they responded with condescending sarcastic remarks. I will never promote this company based on the service. Why go to a gym where they treat you like rubbish.
0
Replies (0)