TruForm Bedding
Unclaimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
TruForm Bedding
Unclaimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
John C
1 reviews | Active since Jan 2020
14 Apr 2026, 12:12
Accolades for TruForm Bedding!
We recently discovered a broken mattress spring in our five year old base set. This had also resulted in the base upholstery being severely abraded. We called Tafelberg Furnishers where we had bought the bed. This was on the Saturday of Easter weekend! On the Tuesday following Easter we received a phone call from Mark at Truform bedding who arranged to collect the base and matress the following morning. Shortly after 8am our bed was collected with a promise of returning the bed before 4pm. At around 2.30pm our bed was returned to us as good as new. We have never experienced such exceptional customer service from anyone and would like to express or sincere thanks to Mark and the team at Truform. Thanks too to Tafelberg Furnishers who have also provided top notch after sales service.
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John C
1 reviews | Active since Jan 2020
14 Apr 2026, 12:12
Accolades for TruForm Bedding!
We recently discovered a broken mattress spring in our five year old base set. This had also resulted in the base upholstery being severely abraded. We called Tafelberg Furnishers where we had bought the bed. This was on the Saturday of Easter weekend! On the Tuesday following Easter we received a phone call from Mark at Truform bedding who arranged to collect the base and matress the following morning. Shortly after 8am our bed was collected with a promise of returning the bed before 4pm. At around 2.30pm our bed was returned to us as good as new. We have never experienced such exceptional customer service from anyone and would like to express or sincere thanks to Mark and the team at Truform. Thanks too to Tafelberg Furnishers who have also provided top notch after sales service.
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Lionel
1 reviews | Active since Jan 2020
4 Apr 2025, 06:53
Very Satisfied customer
“Mark Gerber from Truform really knows what excellent service delivery is all about. Our bed was collected, refurbished and returned on the same day. We are extremely happy as the bed feels and looks brand new. Mark and team may your business go from strength to strength. #AskForTruform #TruformBedding #Feedback #GreatMattress” 🌟💤👍😊
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Lionel
1 reviews | Active since Jan 2020
4 Apr 2025, 06:53
Very Satisfied customer
“Mark Gerber from Truform really knows what excellent service delivery is all about. Our bed was collected, refurbished and returned on the same day. We are extremely happy as the bed feels and looks brand new. Mark and team may your business go from strength to strength. #AskForTruform #TruformBedding #Feedback #GreatMattress” 🌟💤👍😊
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Angelique Toffa-Ross
1 reviews | Active since Jan 2020
23 Aug 2023, 09:04
Truform Rocks!
Thank you Robert, Mark and Truform-Team for cutting out that middle-man-company (Dream Beds (Brackenfell) and its owner Samantha), and for sorting out my 2 month old bed. Truform has been nothing short of respectful and professional, and your assistance is greatly appreciated.
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Angelique Toffa-Ross
1 reviews | Active since Jan 2020
23 Aug 2023, 09:04
Truform Rocks!
Thank you Robert, Mark and Truform-Team for cutting out that middle-man-company (Dream Beds (Brackenfell) and its owner Samantha), and for sorting out my 2 month old bed. Truform has been nothing short of respectful and professional, and your assistance is greatly appreciated.
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Glen P
1 reviews | Active since Jan 2020
6 Apr 2022, 10:47
TruForm Bedding - Great Service
We bought 2 truform mattresses from Tafelberg Furnishers in Bellville. After 2 years the sidewall of the 1 mattress collapsed. Tafelberg notified me that Truform will be in contact. Mark from Truform provided outstanding service. He collected the faulty mattress as well as the other and upgraded the spring support on both mattresses within a day. The mattresses were collected as promised as well as returned on time. Will happily recommend
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Glen P
1 reviews | Active since Jan 2020
6 Apr 2022, 10:47
TruForm Bedding - Great Service
We bought 2 truform mattresses from Tafelberg Furnishers in Bellville. After 2 years the sidewall of the 1 mattress collapsed. Tafelberg notified me that Truform will be in contact. Mark from Truform provided outstanding service. He collected the faulty mattress as well as the other and upgraded the spring support on both mattresses within a day. The mattresses were collected as promised as well as returned on time. Will happily recommend
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Replies (0)YJ
Yuan J
1 reviews | Active since Jan 2020
29 Mar 2021, 13:08
Truform bedding shady bed deals
I was referd to an employee who works at this factory who then arranged for me to come and pay a deposit and then later come through to collect and pay the balance of my purchase.. On the day I collected my bed the boss took my money and assured me that should I have any issues the bed is under gaurentee and a 15year warranty... Fast forward 8 months the mattress is deformed and I complain and was told that due to covid they are not doing any repairs. I am sure it should be replaced under gaurentee but I let it slide.. I Hev now been asking for nearly a year and today I speak to a manager there who tells me my bed has no warranty as it was a staff purchase... I was not even aware of that they are doing this to make money on the side and probably avoid tax and those who fall for this are left with a messed up bed
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Yuan J
1 reviews | Active since Jan 2020
29 Mar 2021, 13:08
Truform bedding shady bed deals
I was referd to an employee who works at this factory who then arranged for me to come and pay a deposit and then later come through to collect and pay the balance of my purchase.. On the day I collected my bed the boss took my money and assured me that should I have any issues the bed is under gaurentee and a 15year warranty... Fast forward 8 months the mattress is deformed and I complain and was told that due to covid they are not doing any repairs. I am sure it should be replaced under gaurentee but I let it slide.. I Hev now been asking for nearly a year and today I speak to a manager there who tells me my bed has no warranty as it was a staff purchase... I was not even aware of that they are doing this to make money on the side and probably avoid tax and those who fall for this are left with a messed up bed
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Khalid E
1 reviews | Active since Jan 2020
31 Aug 2016, 12:10
With an incorrectly spelt name ... I SHOULD HAVE KNOWN!!!!
<p>Bought a bed from a company called Beds R us. It was the ORTHOSTAR ORTHOPAEDIC FIRM mattrass only and with a 2year guarenttee and 15year Service warrenty, i was rather impressed. due to cash being tight at the time, i did not have the luxery to splash out on expensive one and I noted that taffelburg Furnishers and Decofurn all stock these beds too. So come september 2016, the bed will be 2 years old. in May 2016, i contacted Beds R us to advise them that the mattress has sagged in. Beds r us would collect but want to charge me 150rand collection fee and another 150 to deliver because of fuel prices... So i took the bed back to the factory myself. Same day they called me back to collect. THEY REPAIRED THE BED!!! was the guarentee not supposed to replace the item? anyway, i left it and in 3 months, the bed has sagged again. lesson learnt. DONT COMPROMISE ON SOMETHING THIS IMPORTANT!!!! AND STAY AWAY FROM TRUFORM C**P!!!!!!</p>
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Khalid E
1 reviews | Active since Jan 2020
31 Aug 2016, 12:10
With an incorrectly spelt name ... I SHOULD HAVE KNOWN!!!!
<p>Bought a bed from a company called Beds R us. It was the ORTHOSTAR ORTHOPAEDIC FIRM mattrass only and with a 2year guarenttee and 15year Service warrenty, i was rather impressed. due to cash being tight at the time, i did not have the luxery to splash out on expensive one and I noted that taffelburg Furnishers and Decofurn all stock these beds too. So come september 2016, the bed will be 2 years old. in May 2016, i contacted Beds R us to advise them that the mattress has sagged in. Beds r us would collect but want to charge me 150rand collection fee and another 150 to deliver because of fuel prices... So i took the bed back to the factory myself. Same day they called me back to collect. THEY REPAIRED THE BED!!! was the guarentee not supposed to replace the item? anyway, i left it and in 3 months, the bed has sagged again. lesson learnt. DONT COMPROMISE ON SOMETHING THIS IMPORTANT!!!! AND STAY AWAY FROM TRUFORM C**P!!!!!!</p>
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