

Turn 'n Tender
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2010
O ise to love TB.,but after 2years, my car has started to peel. Assistants with no training of how to use a high pressure sprayer on a luxury item. (car.) Using it on a concentrated steam, 5cm away for my car body! And after I requested not to use it on the back door or lights. I witnessed it being done. Upon complaining: sorry, no control, quotas to reach. Previously I had another bad experience at another branch its just, oops, sorry everything. Pensioners who cannot wash their own cars, already pay R140 per wash- absurd!!
1 reviews | Active since Oct 2010
O ise to love TB.,but after 2years, my car has started to peel. Assistants with no training of how to use a high pressure sprayer on a luxury item. (car.) Using it on a concentrated steam, 5cm away for my car body! And after I requested not to use it on the back door or lights. I witnessed it being done. Upon complaining: sorry, no control, quotas to reach. Previously I had another bad experience at another branch its just, oops, sorry everything. Pensioners who cannot wash their own cars, already pay R140 per wash- absurd!!
1 reviews | Active since Nov 2018
Turn 'n Tender Lintons Corner. Went for lunch, both order came out wrong. The side dish ordered came after mains were finished. Waiter and manager did not seem to care. I will not be going back, this was a terrible outing.
1 reviews | Active since Nov 2018
Turn 'n Tender Lintons Corner. Went for lunch, both order came out wrong. The side dish ordered came after mains were finished. Waiter and manager did not seem to care. I will not be going back, this was a terrible outing.
1 reviews | Active since Nov 2024
We were served bad and oily food... Too much prices but bad food, their schnitzel was dry didn't have any sauce... The chips were too oily and were not well done and the chicken fillets were so dry... Their food was not eatable at all 🚯
1 reviews | Active since Nov 2024
We were served bad and oily food... Too much prices but bad food, their schnitzel was dry didn't have any sauce... The chips were too oily and were not well done and the chicken fillets were so dry... Their food was not eatable at all 🚯
1 reviews | Active since Dec 2018
Disappointed! Midstream Used to be great? Meat dry ordered medium received it closer to well done Oily mushrooms Fish good Mushroom sauce tasty
1 reviews | Active since Dec 2018
Disappointed! Midstream Used to be great? Meat dry ordered medium received it closer to well done Oily mushrooms Fish good Mushroom sauce tasty
1 reviews | Active since Dec 2024
Turn n tender Parktown is one of my favourite restaurants. Food is excellent and waitrons are beyond fantastic. They make every guest feel welcome and service is impeccable. Today my special thanks to Zee, Musa, Ellen, ,Bongi and all the other servers. I do, however, have a big gripe. The manager Justin stands around like a lump of lard. He doesn't greet or acknowledge any customers, he doesn't check on the quality of customers food - he just stands around looking bored and I think I saw him dozing off a few times. He is in the front, so clearly he doesn't supervise the kitchen I hope he isn't ill, but as mentioned, I am a regular customer and every waitron comes and greets me warmly and Justin always displays the same lack of ibterest Congratulations to wonderful servers and thumbs down to disinterested manager Justin
1 reviews | Active since Dec 2024
Turn n tender Parktown is one of my favourite restaurants. Food is excellent and waitrons are beyond fantastic. They make every guest feel welcome and service is impeccable. Today my special thanks to Zee, Musa, Ellen, ,Bongi and all the other servers. I do, however, have a big gripe. The manager Justin stands around like a lump of lard. He doesn't greet or acknowledge any customers, he doesn't check on the quality of customers food - he just stands around looking bored and I think I saw him dozing off a few times. He is in the front, so clearly he doesn't supervise the kitchen I hope he isn't ill, but as mentioned, I am a regular customer and every waitron comes and greets me warmly and Justin always displays the same lack of ibterest Congratulations to wonderful servers and thumbs down to disinterested manager Justin
1 reviews | Active since Aug 2016
Last night I took my son and wife out for dinner to celebrate my son doing well at school. We went to Turn n Tender at The Verge shopping centre. When the waiter came to take our order, I greeted him first and got a half hearted greeting back, no smile or personality. Not once during the meal did he bother to come find out how everything was. When the bill came, the amount was R627. I added a R50 tip for the waiter, so the total was R677. The waiter looks at the slip and then takes my credit card to tap it. Once the transaction went through, he gives a sneer and then walks away without so much as a "thank you". I've been in the service industry for over 35 years, one would think that an upmarket restaurant such as this would educate their front line staff on the importance of making their clients feel welcomed and appreciated. Times are tough and a tip is to the clients discretion, but based on the fact that I was made to feel unwelcomed, I will not be visiting that establishment again.
1 reviews | Active since Aug 2016
Last night I took my son and wife out for dinner to celebrate my son doing well at school. We went to Turn n Tender at The Verge shopping centre. When the waiter came to take our order, I greeted him first and got a half hearted greeting back, no smile or personality. Not once during the meal did he bother to come find out how everything was. When the bill came, the amount was R627. I added a R50 tip for the waiter, so the total was R677. The waiter looks at the slip and then takes my credit card to tap it. Once the transaction went through, he gives a sneer and then walks away without so much as a "thank you". I've been in the service industry for over 35 years, one would think that an upmarket restaurant such as this would educate their front line staff on the importance of making their clients feel welcomed and appreciated. Times are tough and a tip is to the clients discretion, but based on the fact that I was made to feel unwelcomed, I will not be visiting that establishment again.
1 reviews | Active since Oct 2017
We had the absolute pleasure of attending the grand opening of the new Turn ’n Tender in Paarl, hosted by the wonderful Ian and Joan. From the moment we arrived, we felt genuinely welcomed and appreciated—what a fantastic start to an unforgettable evening. The food was exceptional: • My husband enjoyed a perfectly prepared 300g fillet steak with chips—tender, flavorful, and cooked to absolute perfection. • I had the 200g fillet steak with mash, pumpkin and spinach, and every bite was pure delight. • For dessert, my husband had a whiskey Dom Pedro, smooth and indulgent, while I had the baked cheesecake—without a doubt the best cheesecake I have ever tasted. The quality of the food was outstanding, and the entire dining experience was exceptional from start to finish. A special mention must go to our lovely waitress Nkosi, who was an absolute delight—friendly, patient, and offering truly excellent service throughout the evening. She added a warm, personal touch that made the experience even more memorable. Congratulations to Ian and Joan on a wonderful opening. Turn ’n Tender Paarl is a superb addition to the area, and we look forward to many future visits!
1 reviews | Active since Oct 2017
We had the absolute pleasure of attending the grand opening of the new Turn ’n Tender in Paarl, hosted by the wonderful Ian and Joan. From the moment we arrived, we felt genuinely welcomed and appreciated—what a fantastic start to an unforgettable evening. The food was exceptional: • My husband enjoyed a perfectly prepared 300g fillet steak with chips—tender, flavorful, and cooked to absolute perfection. • I had the 200g fillet steak with mash, pumpkin and spinach, and every bite was pure delight. • For dessert, my husband had a whiskey Dom Pedro, smooth and indulgent, while I had the baked cheesecake—without a doubt the best cheesecake I have ever tasted. The quality of the food was outstanding, and the entire dining experience was exceptional from start to finish. A special mention must go to our lovely waitress Nkosi, who was an absolute delight—friendly, patient, and offering truly excellent service throughout the evening. She added a warm, personal touch that made the experience even more memorable. Congratulations to Ian and Joan on a wonderful opening. Turn ’n Tender Paarl is a superb addition to the area, and we look forward to many future visits!
Hellopeter has tracked Turn 'n Tender across 151 reviews. Turn 'n Tender hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Turn 'n Tender? Write a review to help others decide.