KC
Kegan C
Active since Nov 2018
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Turn 'n Tender Lintons Corner - Terrible
Turn 'n Tender Lintons Corner. Went for lunch, both order came out wrong. The side dish ordered came after mains were finished. Waiter and manager did not seem to care. I will not be going back, this was a terrible outing.
0 replies
22 months ago
Disgusting people at a Disgusting company MBD
This morning i received a call from MBD attorneys, telling me i have an outstanding balance at virgin active of about R400 and that VA have handed me over to them. After asking what the amount was for, when it was handed over etc the very rude man from MBD refused to give me any info. At first i thought it was some sort of **** but it seems MBD is a legitimate company. I was spoken to in a manner that was horrifically rude, unprofessional and down right disgusting. After calling VA i have a statement of my account showing that there is R0.00 owing. The MBD agent asked for my email address which i gave him and then hung up the phone. I have not received a statement from them. I will take this matter straight to the National Finance Ombud (NFO).
2 replies
68 months ago
Poor Hosting, TERRIBLE Service, Very rude people
My websites were suspended because they moved to a new system where i needed to email them and ask to be moved onto a debit order system. I was already on a debit order system and they let me know nothing. Support is rude and quite frankly a bunch of *****s. Accounts woman is a complete idiot who is extremely rude and condescending. Will be cancelling EVERYTHING with them. This is over and above constant hosting issues. Sent emails to the complaints department, they do not care to reply
0 replies
71 months ago
Worst Service Provider Ever
Signed up for hosting. First I had to call to find out why I was getting a message saying "site cant be reached". Had something to do with an IP address. Second I had two site crashes in two days. I had to make calls for both of these as no one replied on the support ticket I sent. Then i keep getting "site cant be reached errors". Again, no one replying on support ticket so i have had to call in to support 6 times to resolve and still it keeps happening. I asked on an email about getting refunded for days I could not work and no one has cared to reply. No manager their is willing to pick up the phone. Service is the worst of any company i have ever dealt with.
0 replies
75 months ago
Virgin Active Unscrupulous Contracts
This is the email I have written to virgin active about the Faerie Glen branch Hello I have been trying to find a complaints email about an unscrupulous va club that has baited me into a contract and now demand higher fees. I cannot find a complaints line so I am hoping this will make it to the correct channel. I signed a two year contract being told that I will get 75% off of my fee when activating the vitality benefit. R500 x 75% = R125. I called vitality last week to activate my benefit and was told to pay an activation fee of more than R700 and that monthly fees would be R198. ismail the sales manager has now told me there is also a card fee. I apparently also go onto a one year contract after activating my vitality gym benefit. None of this was explained to me by the sale woman lebogang. I spoke to nkululeko the club manager on Friday 20-03 and he said he cannot help me I must speak to Ismail. Ismail was very dismissive during my conversation and eventually said he cannot help me and I must speak to nkululeko. Ismail is blaming vitality and vitality is blaming virgin active for the mess. I am not willing to pay these fees for gym and if I knew this at the time of the sale I would not have signed up. I hope someone more willing than nkululeko is able to resolve this issue. I have also logged a complaint on Hello Peter about this underhanded contract signing and baiting of fees. Regards, Kegan Cassidy 0714382765
0 replies
76 months ago
Useless service, cannot sort out a simple billing issue.
My billing is still being done incorrectly. Nobody from dstv calls back. Promises get made but no one can sort out the issue. Price Lock, finance departments and call center should be embarrassed with their incompetence.
4 replies
76 months ago
Never sign up for DSTV price lock!
Since signing up for price lock i have had billing issues. They are still not resolved. In stupidly only started taking notes of my interactions after the third time calling in. Every person I speak to has to escalate or investigate the matter futher, nothing ever happens. Price lock is R899 a month. I have reversed two of the incorrect debit orders hoping to get a call from DSTV to sort out the account. DSTV maths is R899x2 = 3305. They level of incompetence and not giving a **** about customers is astonishing.
2 replies
76 months ago
Poor Service - No Communication
I am unhappy with the service I have received from BMW Menlyn and the subsequent lack of communication. Your records will reflect my car was in for a service on 28-11-2019. It was in perfect condition. I received my car back when clanking, squeaky brakes and it was driving very rough. I have since brought my car back in three times. The last visit I was told by Rudi that there is nothing they can do about the clanking brakes. He also said he would put on email what was discussed and promised to call me back the next day. None of this eve happened. My experience summised: My car was given back to me in a worse state than when i brought it in. I was told to get my wheel alignment done on my own cost (though my alignment was 100% fine when i brought it in for the service) I was lied to about the clanking brakes with BMW saying is was loose calipers, it was not according to Rudi I was never given a courtesy vehicle even having asked for one. A vehicle should have been offered!! After filling in a survey rating the service 3/10 then do I get a call from the service manager Rudi After explaining to me that there is nothing they can do about clanking brakes, Rudi was going to put it on email and call the next day, he did not. Bmw also no longer give drop off and pick up services and to facilitate this I need to book a car as a 'test-drive' or 'arrange an uber', I have also had to follow up on several occassions just to get a pick up from my office back to the dealership I have now reported this on Hello Peter and you can expect to loose me as a customer Like i said on my survey, BMW should be ashamed of themselves for this level of service.
0 replies
76 months ago
Price lock - incorrect billing, terrible service
If i could rate a minus I would. Since signing up for price lock my account has been debited incorrectly every month. Call center staff cannot help, the best they can do is escalate the query to some mysterious 'back-office' that apparently has no phones. Callan Esbend is a call center manager and promised to get back to me, this still has not happened two days later. I have had this from another call center team 'leader' but I did not get her name. No one is able to provide a solution. I have zero faith this will ever be resolved. I now sit with a decoder thats not installed (which is breach of contract from dstv), incorrect debiting of my account and a bunch of idiots who's only power is to 'escalate' an issue to some unknown back office. This is a proper third world we now live in. Incompetent, no care to look after paying customers, zero ****s given by any staff of dstv about my issue.
2 replies
77 months ago
Poor service, bad attitudes, non delivery
My wife relies on her medication. Something medipost does not understand. Meds were supposed to be delivered the Friday. Tuesday they tell us to come collect if we want it sooner then Wednesday. Nobody i spoke to there seems to have the understanding that they are dealing with peoples lives and are very blasé about not having the meds delivered when it should have been and not seeming to care much that its three days late.
1 reply
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
12 (85.71428571428571%)