UC
unifi credit
Unclaimed Business
UC
unifi credit
Unclaimed Business
24 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Unifi Credit receives sharply mixed feedback shaped by loan servicing and account management experiences. Customers consistently mention frustration with unauthorised or duplicate debit orders, ignored emails, and difficulty obtaining paid up letters after settlements. A recurring theme is slow application turnaround and repeated requests for documentation already submitted. On the positive side, customers praise individual agents such as Beanca, Jocelyn, and Rowena for swift, professional resolutions, with some applicants reporting funds deposited within minutes once a competent consultant takes ownership of their case.
Performance(last 12 months):
Trustindex Rating
2.4TrustIndex
2.4
Review Distribution
1.7|24 Reviews
Jul '25 - Jun '26
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2026, 06:12
Incorrect / false statement details
Good day I had an outstanding amount of only over R8 with Unifi today I received an sms saying that I now owe over R300 according to the statement they send it says that they have paid money into my account on the 24 April 2026 which is incorrect as my statement will show I did not receive any payment from Unifi on this Date or any date after that. This is *****ulent and needs to be corrected I will attach my statement and expect correction in my account thank you.
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2026, 06:12
Incorrect / false statement details
Good day I had an outstanding amount of only over R8 with Unifi today I received an sms saying that I now owe over R300 according to the statement they send it says that they have paid money into my account on the 24 April 2026 which is incorrect as my statement will show I did not receive any payment from Unifi on this Date or any date after that. This is *****ulent and needs to be corrected I will attach my statement and expect correction in my account thank you.
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Anonymous
1 reviews | Active since Jan 2020
27 Apr 2026, 06:03
**** debit orders
My last debit order was supposed to be Feb I couldn't pay I paid month end of March they debuted and they called me again around April 25t I deposited money ..to my surprise yesterday they debited money again..
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Anonymous
1 reviews | Active since Jan 2020
27 Apr 2026, 06:03
**** debit orders
My last debit order was supposed to be Feb I couldn't pay I paid month end of March they debuted and they called me again around April 25t I deposited money ..to my surprise yesterday they debited money again..
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Anonymous
1 reviews | Active since Jan 2020
4 Apr 2026, 12:30
Unifi credit matter resolved amicable with positive outcome
Good day Unifi family, a few days I had written about my dissatisfaction and unhappiness over the way Unifi had handled me, I am yet again to update that the matter was resolved in less than an hour with a positive outcome. I would like to thank Beanca who assisted me from start to finish to even payment it took no more than 30 minutes as in from application as we speak my money is in my account already. I am humbled. I would love to add that maybe Unifi should start considering using one person from start to finish to avoid repetition and resending of documents and things and talking to different people and not getting a resolve. Beanca handled everything and it was happy moments. I will therefore in good faith remove my post of frustration because the matter was resolved without hesitation. I am greatful to Unifi
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Anonymous
1 reviews | Active since Jan 2020
4 Apr 2026, 12:30
Unifi credit matter resolved amicable with positive outcome
Good day Unifi family, a few days I had written about my dissatisfaction and unhappiness over the way Unifi had handled me, I am yet again to update that the matter was resolved in less than an hour with a positive outcome. I would like to thank Beanca who assisted me from start to finish to even payment it took no more than 30 minutes as in from application as we speak my money is in my account already. I am humbled. I would love to add that maybe Unifi should start considering using one person from start to finish to avoid repetition and resending of documents and things and talking to different people and not getting a resolve. Beanca handled everything and it was happy moments. I will therefore in good faith remove my post of frustration because the matter was resolved without hesitation. I am greatful to Unifi
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Anonymous
1 reviews | Active since Jan 2020
1 Apr 2026, 10:19
Good day I would like to report UNIFI
Good day I would like to report UNIFI.CREDIT I had a loan with them that was paid monthly...i was retrenched in September and they still continued to debit my account but the last installment i made a payment arrangement and they were supposed to adjust their debit order amount to R100 which they did not ,they then went into my account *******ly and debited my account with R526 this morning. This is ******* as they have a payment arrangement in place to pay R100.
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Anonymous
1 reviews | Active since Jan 2020
1 Apr 2026, 10:19
Good day I would like to report UNIFI
Good day I would like to report UNIFI.CREDIT I had a loan with them that was paid monthly...i was retrenched in September and they still continued to debit my account but the last installment i made a payment arrangement and they were supposed to adjust their debit order amount to R100 which they did not ,they then went into my account *******ly and debited my account with R526 this morning. This is ******* as they have a payment arrangement in place to pay R100.
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Anonymous
1 reviews | Active since Jan 2020
30 Mar 2026, 08:22
Unprofessional Conduct
Disappointed and disgusted with Unifi service App**** for a loan with Unifi I think from 24th of March and they came back with a 4000 loan offer and I did not take it reason being I felt if I app**** for more I was going to be able to payoff all the small debts that I have they repayment options are affordable and I get to settle at least 4 creditors on their R15000 loan. Then they declined, on the basis that I was R100+ over with the debt now here’s a kicker: I’ve written to them several times explaining the same thing that their calculation is wrong with proof reason being 3 of those debts are on persal (yet they calculated it as though it’s what I pay for after deductions all the persal deductions they amount to R7012 with one finishing on the 15th of April) They then decided just for control they’ll add the debt that o have already paid off and forwarded the proof of payment to them which already amounts to R3600+ and it is still marked there as a debt owing despite me having sent the proof. They’ve cancelled so many debit order mandates, went on to my banking app several times collecting information, and went on my ITC report yet they still come back with wrong info and proof has been sent to them to the contrary. I just want to know how exactly do they do that with all the information given to them. I so very frustrated as they keep calling and dropping calls and when you send an email they don’t address the frustrations I have they write their own thing which doesn’t help me in any way shape or form. There’s a level of unprofessionalism.
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Anonymous
1 reviews | Active since Jan 2020
30 Mar 2026, 08:22
Unprofessional Conduct
Disappointed and disgusted with Unifi service App**** for a loan with Unifi I think from 24th of March and they came back with a 4000 loan offer and I did not take it reason being I felt if I app**** for more I was going to be able to payoff all the small debts that I have they repayment options are affordable and I get to settle at least 4 creditors on their R15000 loan. Then they declined, on the basis that I was R100+ over with the debt now here’s a kicker: I’ve written to them several times explaining the same thing that their calculation is wrong with proof reason being 3 of those debts are on persal (yet they calculated it as though it’s what I pay for after deductions all the persal deductions they amount to R7012 with one finishing on the 15th of April) They then decided just for control they’ll add the debt that o have already paid off and forwarded the proof of payment to them which already amounts to R3600+ and it is still marked there as a debt owing despite me having sent the proof. They’ve cancelled so many debit order mandates, went on to my banking app several times collecting information, and went on my ITC report yet they still come back with wrong info and proof has been sent to them to the contrary. I just want to know how exactly do they do that with all the information given to them. I so very frustrated as they keep calling and dropping calls and when you send an email they don’t address the frustrations I have they write their own thing which doesn’t help me in any way shape or form. There’s a level of unprofessionalism.
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2026, 11:10
Disappointed client
I had a load with Unifi, and they handed me over to GL attorneys, and I paid all the money they said I was owing, R11 600. Now I got messages from other debt collectors, they said I was handed over again by UNIFI to them. UNIFI never sent me a paid-up letter since January. I tried to call their office, and they promised to call me back by today. I really need this issue to be resolved because the other debt collectors are harassing me.
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2026, 11:10
Disappointed client
I had a load with Unifi, and they handed me over to GL attorneys, and I paid all the money they said I was owing, R11 600. Now I got messages from other debt collectors, they said I was handed over again by UNIFI to them. UNIFI never sent me a paid-up letter since January. I tried to call their office, and they promised to call me back by today. I really need this issue to be resolved because the other debt collectors are harassing me.
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