Unlimited Essentials (Pty ) Ltd
Claimed Business
Unlimited Essentials (Pty ) Ltd
Claimed Business
33 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Unlimited Essentials (Pty) Ltd presents a deeply polarised customer experience. Positive reviewers praise product quality, long-lasting cleaning chemicals, and helpful staff members like Precious and Devi, noting patience with late payments. However, a significant number of customers report aggressive and deceptive sales tactics, including receiving unsolicited products followed by inflated invoices and persistent harassing calls demanding payment. Several reviewers warn others to avoid the company entirely, citing concerns about unauthorized debit orders and misleading sign-up processes. Duplicate positive reviews also raise authenticity concerns.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.5|33 Reviews
May '25 - Apr '26
5(31.3%)
4(9.4%)
3(0%)
2(0%)
1(59.4%)
5(31.3%)
4(9.4%)
3(0%)
2(0%)
1(59.4%)
Frequently Asked Questions About Unlimited Essentials (Pty ) Ltd
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (33)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
KG
Kogalan G
1 reviews | Active since Jan 2020
6 Mar 2026, 15:55
****mers
A sample toner for our printer was sent which we did not order and thereafter an invoice demanding payment and a whole lot of harassing calls were received demanding payment. This company according to the lady that was involved are ****mers. From a Previous customers review. AVOID AT ALL COSTS Sent stuff not ordered nor required. Requested the goods to be returned within minutes of having been dropped off. Have not done so. Seems impossible to find an email address for this entity to put on record / in writing our dissatisfaction.
Helpful (0)
|Replies (0)KG
Kogalan G
1 reviews | Active since Jan 2020
6 Mar 2026, 15:55
****mers
A sample toner for our printer was sent which we did not order and thereafter an invoice demanding payment and a whole lot of harassing calls were received demanding payment. This company according to the lady that was involved are ****mers. From a Previous customers review. AVOID AT ALL COSTS Sent stuff not ordered nor required. Requested the goods to be returned within minutes of having been dropped off. Have not done so. Seems impossible to find an email address for this entity to put on record / in writing our dissatisfaction.
0
Replies (0)CS
Connor S
1 reviews | Active since Jan 2020
24 Feb 2026, 14:54
The unlimited group (PTY) LTD, I've been ******.
I was approached, not knowing what the unlimited (insurance) was, I was told I wouldn't be paying anything it's a sign up and if i do sign up it helps them out I'm not paying anything. The same day later I received a active debit order on my capitec, I contacted unlimited to cancel the debit order, I was told it is cancelled, the following month another debit order on my capitec, I've contacted them and received help everytime, and i was told the issue is resolved, I'm unemployed and still being charged every month even though they supposedly cancelled I phoned 8 times during the course of a year to cancel and every month I'm charged, I'm beyond furious, unlimited is full of ******s and *******, taking from those who already don't have.
Helpful (0)
|Replies (0)CS
Connor S
1 reviews | Active since Jan 2020
24 Feb 2026, 14:54
The unlimited group (PTY) LTD, I've been ******.
I was approached, not knowing what the unlimited (insurance) was, I was told I wouldn't be paying anything it's a sign up and if i do sign up it helps them out I'm not paying anything. The same day later I received a active debit order on my capitec, I contacted unlimited to cancel the debit order, I was told it is cancelled, the following month another debit order on my capitec, I've contacted them and received help everytime, and i was told the issue is resolved, I'm unemployed and still being charged every month even though they supposedly cancelled I phoned 8 times during the course of a year to cancel and every month I'm charged, I'm beyond furious, unlimited is full of ******s and *******, taking from those who already don't have.
0
Replies (0)KB
Kaylie B
1 reviews | Active since Jan 2020
2 Dec 2025, 13:12
AVOID AT ALL COSTS!!
Please be aware of this company!!! I dont know how they are allowed to do business. Read the articles from News24 and Sunday Times and it will tell you exactly how they try to **** people and milk them for money. Please do not be intimidated by their harassing calls and threats. Research the Consumer Protection Act and DO NOT ACCEPT ANYTHING FROM THEM. These 2 x previous 5 star reviews are exactly the same but from different people??? Seems coached to me
Helpful (0)
|Replies (0)KB
Kaylie B
1 reviews | Active since Jan 2020
2 Dec 2025, 13:12
AVOID AT ALL COSTS!!
Please be aware of this company!!! I dont know how they are allowed to do business. Read the articles from News24 and Sunday Times and it will tell you exactly how they try to **** people and milk them for money. Please do not be intimidated by their harassing calls and threats. Research the Consumer Protection Act and DO NOT ACCEPT ANYTHING FROM THEM. These 2 x previous 5 star reviews are exactly the same but from different people??? Seems coached to me
0
Replies (0)LM
Lawrence M
1 reviews | Active since Jan 2020
25 Nov 2025, 06:34
Advisory review
Warning: Please exercise caution when dealing with matters related to Unlimited. I previously had a very difficult experience where my account was handed over to their attorneys, and I was presented with evidence showing that I had confirmed an order and agreed to the prices. When they pursued me for non-payment, I initially re**** on comments from others, but I later discovered that I was in the wrong. As a result, I ended up paying a much higher amount, including additional costs. I strongly advise others to proceed carefully and verify all details before making any decisions.
Helpful (0)
|Replies (0)LM
Lawrence M
1 reviews | Active since Jan 2020
25 Nov 2025, 06:34
Advisory review
Warning: Please exercise caution when dealing with matters related to Unlimited. I previously had a very difficult experience where my account was handed over to their attorneys, and I was presented with evidence showing that I had confirmed an order and agreed to the prices. When they pursued me for non-payment, I initially re**** on comments from others, but I later discovered that I was in the wrong. As a result, I ended up paying a much higher amount, including additional costs. I strongly advise others to proceed carefully and verify all details before making any decisions.
0
Replies (0)NK
Neelan K
1 reviews | Active since Jan 2020
25 Nov 2025, 06:30
Important Advisory
Warning: Please exercise caution when dealing with matters related to Unlimited. I previously had a very difficult experience where my account was handed over to their attorneys, and I was presented with evidence showing that I had confirmed an order and agreed to the prices. When they pursued me for non-payment, I initially re**** on comments from others, but I later discovered that I was in the wrong. As a result, I ended up paying a much higher amount, including additional costs. I strongly advise others to proceed carefully and verify all details before making any decisions.
Helpful (0)
|Replies (0)NK
Neelan K
1 reviews | Active since Jan 2020
25 Nov 2025, 06:30
Important Advisory
Warning: Please exercise caution when dealing with matters related to Unlimited. I previously had a very difficult experience where my account was handed over to their attorneys, and I was presented with evidence showing that I had confirmed an order and agreed to the prices. When they pursued me for non-payment, I initially re**** on comments from others, but I later discovered that I was in the wrong. As a result, I ended up paying a much higher amount, including additional costs. I strongly advise others to proceed carefully and verify all details before making any decisions.
0
Replies (0)KM
Keabetswe M
1 reviews | Active since Jan 2020
27 Oct 2025, 09:23
Con artists of note!
These people sell you something in a way that will make you want to try their product. Then you get an invoice of an amount that is way higher than expected!!!! Do not do business with these people. They are ******, they are rude, they are unprofessional but very good con artists!!!!!!
Helpful (0)
|Replies (0)KM
Keabetswe M
1 reviews | Active since Jan 2020
27 Oct 2025, 09:23
Con artists of note!
These people sell you something in a way that will make you want to try their product. Then you get an invoice of an amount that is way higher than expected!!!! Do not do business with these people. They are ******, they are rude, they are unprofessional but very good con artists!!!!!!
0
Replies (0)ER
Erna R
1 reviews | Active since Jan 2020
9 Oct 2025, 06:43
BEWARE
They got sneaky ways to get orders and to let you signed contracts for cleaning products. They coming up with there birthday specials and trick you that you MUST receive there cleaning products every month without ordering yourself as you need any cleaning products again.
Helpful (0)
|Replies (0)ER
Erna R
1 reviews | Active since Jan 2020
9 Oct 2025, 06:43
BEWARE
They got sneaky ways to get orders and to let you signed contracts for cleaning products. They coming up with there birthday specials and trick you that you MUST receive there cleaning products every month without ordering yourself as you need any cleaning products again.
0
Replies (0)AE
Adele E
1 reviews | Active since Jan 2020
17 Sept 2025, 08:02
Stay far away
Stay far away from this place ... they call and try not to do anything in writing. DO NOT SEND any information only phone calls before delivering unsoliceted good. THEN you receive an invoice to pay .. 25 - 30 days after CPA cooling off period. Can't return items as it's by law yours and you have to pay. WITH NO PO NOR BEING A REGISTERED SUPPLIER. They THREATEN and have a 'legal' team forcing you to pay.
Helpful (0)
|Replies (0)AE
Adele E
1 reviews | Active since Jan 2020
17 Sept 2025, 08:02
Stay far away
Stay far away from this place ... they call and try not to do anything in writing. DO NOT SEND any information only phone calls before delivering unsoliceted good. THEN you receive an invoice to pay .. 25 - 30 days after CPA cooling off period. Can't return items as it's by law yours and you have to pay. WITH NO PO NOR BEING A REGISTERED SUPPLIER. They THREATEN and have a 'legal' team forcing you to pay.
0
Replies (0)