UPS SCS South Africa (Pty) Ltd
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
UPS SCS South Africa (Pty) Ltd
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Mar '26 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Amy M
1 reviews | Active since Jan 2025
25 Mar 2026, 10:33
Don’t Use UPS, worst experience ever.
Avoid UPS if you care about time, communication, and value for money. I’ve had a shipment sitting with UPS for almost two weeks. During that time, there was little to no communication. I paid my customs fees promptly, expecting the process to move forward—but only after payment was I suddenly told the parcel now needs a port health inspection, which will take another 4–5 working days. This makes no sense. If the package was already sitting in their warehouse for nearly two weeks, why was this not handled earlier? Why is there such a lack of urgency when customers are paying premium shipping and clearance fees? What’s even more frustrating is that the total cost I’ve paid for shipping and customs is significantly higher than the value of the items themselves. At the very least, I expected efficiency and transparency—but neither was delivered. Right now, I’m left waiting even longer with no guarantees, no urgency, and no proper communication. If you’re considering using UPS, be aware that delays, unexpected processes, and poor communication can turn what should be a straightforward delivery into a long and frustrating experience.
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Amy M
1 reviews | Active since Jan 2025
25 Mar 2026, 10:33
Don’t Use UPS, worst experience ever.
Avoid UPS if you care about time, communication, and value for money. I’ve had a shipment sitting with UPS for almost two weeks. During that time, there was little to no communication. I paid my customs fees promptly, expecting the process to move forward—but only after payment was I suddenly told the parcel now needs a port health inspection, which will take another 4–5 working days. This makes no sense. If the package was already sitting in their warehouse for nearly two weeks, why was this not handled earlier? Why is there such a lack of urgency when customers are paying premium shipping and clearance fees? What’s even more frustrating is that the total cost I’ve paid for shipping and customs is significantly higher than the value of the items themselves. At the very least, I expected efficiency and transparency—but neither was delivered. Right now, I’m left waiting even longer with no guarantees, no urgency, and no proper communication. If you’re considering using UPS, be aware that delays, unexpected processes, and poor communication can turn what should be a straightforward delivery into a long and frustrating experience.
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Marizette B
1 reviews | Active since Dec 2020
8 Mar 2026, 11:18
UPS SCS SOUTH AFRICA THE WORST OF THE WORST
Paid duties and taxes, never received my parcel, and now UPS says it will be disposed of because they “couldn’t reach me.” Strange how they could reach me for payment but not for delivery. Very poor service.
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Marizette B
1 reviews | Active since Dec 2020
8 Mar 2026, 11:18
UPS SCS SOUTH AFRICA THE WORST OF THE WORST
Paid duties and taxes, never received my parcel, and now UPS says it will be disposed of because they “couldn’t reach me.” Strange how they could reach me for payment but not for delivery. Very poor service.
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Hendro B
1 reviews | Active since Jun 2020
5 Mar 2026, 16:18
UPS SCS SA is a disaster of a courier company. Use someone els please
Regarding delivery J242B098QPH My item arrived on 6 Feb in South Africa but I'm still waiting for delivery a month later. Because of UPS using clearing code *** (item under R2500) instead of *** the item was sidelined for an audit and a penalty was raised. Sam Mongale told me there will be no further charges to me but later I am told I should pay further charges, which I did. Still no delivery. I regret using UPS as a courier. I had to buy another cell phone in the meantime. https://www.ups.com/za/en/support/contact-us tel *** is not in service!!!! Tel: *** UPS SCS South Africa (Pty) Ltd Unit C, Brussels Road Spartan Ext: 2, Kempton Park Johannesburg, South Africa
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Hendro B
1 reviews | Active since Jun 2020
5 Mar 2026, 16:18
UPS SCS SA is a disaster of a courier company. Use someone els please
Regarding delivery J242B098QPH My item arrived on 6 Feb in South Africa but I'm still waiting for delivery a month later. Because of UPS using clearing code *** (item under R2500) instead of *** the item was sidelined for an audit and a penalty was raised. Sam Mongale told me there will be no further charges to me but later I am told I should pay further charges, which I did. Still no delivery. I regret using UPS as a courier. I had to buy another cell phone in the meantime. https://www.ups.com/za/en/support/contact-us tel *** is not in service!!!! Tel: *** UPS SCS South Africa (Pty) Ltd Unit C, Brussels Road Spartan Ext: 2, Kempton Park Johannesburg, South Africa
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