US
UPS SCS South Africa (Pty) Ltd
Unclaimed Business
US
UPS SCS South Africa (Pty) Ltd
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About UPS SCS South Africa (Pty) Ltd
UPS SCS South Africa (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked UPS SCS South Africa (Pty) Ltd across 36 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Marizette B
1 reviews | Active since Jan 2020
8 Mar 2026, 09:18
UPS SCS SOUTH AFRICA THE WORST OF THE WORST
Paid duties and taxes, never received my parcel, and now UPS says it will be disposed of because they “couldn’t reach me.” Strange how they could reach me for payment but not for delivery. Very poor service.
Helpful (0)
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Marizette B
1 reviews | Active since Jan 2020
8 Mar 2026, 09:18
UPS SCS SOUTH AFRICA THE WORST OF THE WORST
Paid duties and taxes, never received my parcel, and now UPS says it will be disposed of because they “couldn’t reach me.” Strange how they could reach me for payment but not for delivery. Very poor service.
0
Replies (0)HB
Hendro B
1 reviews | Active since Jan 2020
5 Mar 2026, 14:18
UPS SCS SA is a disaster of a courier company. Use someone els please
Regarding delivery J242B098QPH My item arrived on 6 Feb in South Africa but I'm still waiting for delivery a month later. Because of UPS using clearing code 851713902 (item under R2500) instead of 851713104 the item was sidelined for an audit and a penalty was raised. Sam Mongale told me there will be no further charges to me but later I am told I should pay further charges, which I did. Still no delivery. I regret using UPS as a courier. I had to buy another cell phone in the meantime. https://www.ups.com/za/en/support/contact-us tel 0807425877 is not in service!!!! Tel: 0119229200 UPS SCS South Africa (Pty) Ltd Unit C, Brussels Road Spartan Ext: 2, Kempton Park Johannesburg, South Africa
Helpful (0)
|Replies (0)HB
Hendro B
1 reviews | Active since Jan 2020
5 Mar 2026, 14:18
UPS SCS SA is a disaster of a courier company. Use someone els please
Regarding delivery J242B098QPH My item arrived on 6 Feb in South Africa but I'm still waiting for delivery a month later. Because of UPS using clearing code 851713902 (item under R2500) instead of 851713104 the item was sidelined for an audit and a penalty was raised. Sam Mongale told me there will be no further charges to me but later I am told I should pay further charges, which I did. Still no delivery. I regret using UPS as a courier. I had to buy another cell phone in the meantime. https://www.ups.com/za/en/support/contact-us tel 0807425877 is not in service!!!! Tel: 0119229200 UPS SCS South Africa (Pty) Ltd Unit C, Brussels Road Spartan Ext: 2, Kempton Park Johannesburg, South Africa
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Replies (0)SP
SL P
1 reviews | Active since Jan 2020
30 Jun 2022, 09:32
TERRIBLY SHOCKED WITH THE BAD SERVICE
Extremely disappointed in the disguising service I've received from UPS... Still waiting for my parcel from Australia. The spiteful attitude from UPS is very upsetting especially since I am 6 months pregnant and the parcel i am supposed to receive is a gift for my baby shower... More sentimental value that money value.,
Helpful (0)
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SL P
1 reviews | Active since Jan 2020
30 Jun 2022, 09:32
TERRIBLY SHOCKED WITH THE BAD SERVICE
Extremely disappointed in the disguising service I've received from UPS... Still waiting for my parcel from Australia. The spiteful attitude from UPS is very upsetting especially since I am 6 months pregnant and the parcel i am supposed to receive is a gift for my baby shower... More sentimental value that money value.,
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Replies (0)FK
Ferdinand K
1 reviews | Active since Jan 2020
16 Apr 2022, 06:51
UPS is worse than SA post office
No updates on problems. They wait until you phone to sort problems out(They cannot read an address). Then you hold on to 8 min to have your call dropped. Then hold on for 17 min and give up.
Helpful (0)
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Ferdinand K
1 reviews | Active since Jan 2020
16 Apr 2022, 06:51
UPS is worse than SA post office
No updates on problems. They wait until you phone to sort problems out(They cannot read an address). Then you hold on to 8 min to have your call dropped. Then hold on for 17 min and give up.
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Replies (0)LD
Linda D
1 reviews | Active since Jan 2020
11 Apr 2022, 14:27
UPS AND DSV UTTER LAZY SOUTH AFRICAN BUSINESS
A parcel sent as Express from France on 1/4/2022 has not yet been delivered to me on 12/4/2022!!!! They say it is at DSV FOR DELIVERY BUT STILL, NOTHING! on the UPS INTERNET TRACKING MY PARCEL IS NOW LOST !! The French side is OK because the parcel was delivered in RSA on 4/4/2022! What a bunch of lazy individuals are we dealing with at ups and dsv??
Helpful (0)
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Linda D
1 reviews | Active since Jan 2020
11 Apr 2022, 14:27
UPS AND DSV UTTER LAZY SOUTH AFRICAN BUSINESS
A parcel sent as Express from France on 1/4/2022 has not yet been delivered to me on 12/4/2022!!!! They say it is at DSV FOR DELIVERY BUT STILL, NOTHING! on the UPS INTERNET TRACKING MY PARCEL IS NOW LOST !! The French side is OK because the parcel was delivered in RSA on 4/4/2022! What a bunch of lazy individuals are we dealing with at ups and dsv??
0
Replies (0)IJ
IM J
1 reviews | Active since Jan 2020
25 Mar 2022, 11:35
UPS SCS South Africa (Pty) Ltd Service bad
I have phoned this company 25 time on number 0807 425 877 and 011 922 9200 and with no answer at any time i called in just music in your ears. I see me parcel is in the Unit C, Brussels Road Spartan Ext: 2, Kempton Park Johannesburg branch from 11/03/2022 Friday till now 25/03/2022 Friday with no call to me and i cant get hold of them. I did also email them zacustomerservice@ups.com no answer. What a great service this company provides sweet ****** all. I will not pay a dim when getting me parcel I feel this is fair.
Helpful (0)
|Replies (0)IJ
IM J
1 reviews | Active since Jan 2020
25 Mar 2022, 11:35
UPS SCS South Africa (Pty) Ltd Service bad
I have phoned this company 25 time on number 0807 425 877 and 011 922 9200 and with no answer at any time i called in just music in your ears. I see me parcel is in the Unit C, Brussels Road Spartan Ext: 2, Kempton Park Johannesburg branch from 11/03/2022 Friday till now 25/03/2022 Friday with no call to me and i cant get hold of them. I did also email them zacustomerservice@ups.com no answer. What a great service this company provides sweet ****** all. I will not pay a dim when getting me parcel I feel this is fair.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Feb 2022, 13:19
I could't find you!
If you do not phone them and follow up every day, you will not get your package, they have postponed delivery twice now, the last time because they do not have my address, which is on the Invoice they sent me for the same delivery. Then again because the driver was there but could not find me, did not try to phone me, but could not find me, how they run a business like this and why they make you pay for an express service is unbelievable!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
28 Feb 2022, 13:19
I could't find you!
If you do not phone them and follow up every day, you will not get your package, they have postponed delivery twice now, the last time because they do not have my address, which is on the Invoice they sent me for the same delivery. Then again because the driver was there but could not find me, did not try to phone me, but could not find me, how they run a business like this and why they make you pay for an express service is unbelievable!
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Replies (0)PZ
Pieter Z
1 reviews | Active since Jan 2020
25 Feb 2022, 10:27
UPS is slow
I've been tracking a parcel from Europe. It's been in SA for two days now but UPS hasn't sent me an invoice so that delivery can be made. I spent nearly an hour yesterday to get hold of someone, who took my details. Today, still no invoice and again I can't get through to anyone at UPS. Either the line gets cut while I'm waiting or I get put through to a line that is not answered. Pathetic! Time to use a different courier.
Helpful (0)
|Replies (0)PZ
Pieter Z
1 reviews | Active since Jan 2020
25 Feb 2022, 10:27
UPS is slow
I've been tracking a parcel from Europe. It's been in SA for two days now but UPS hasn't sent me an invoice so that delivery can be made. I spent nearly an hour yesterday to get hold of someone, who took my details. Today, still no invoice and again I can't get through to anyone at UPS. Either the line gets cut while I'm waiting or I get put through to a line that is not answered. Pathetic! Time to use a different courier.
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Replies (0)