U
Usambara
Unclaimed Business
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Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTN
TESS N
1 reviews | Active since Jan 2020
17 Feb 2025, 06:24
Exceptional Service
I'd like to express my sincere appreciation for Jani's exceptional customer service. From the moment I made my booking, Jani was attentive, efficient, and ensured that all my needs were met. Her professionalism and friendly demeanor made the entire booking process a pleasure. Thank you, Jani, for providing outstanding service.
Helpful (0)
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TESS N
1 reviews | Active since Jan 2020
17 Feb 2025, 06:24
Exceptional Service
I'd like to express my sincere appreciation for Jani's exceptional customer service. From the moment I made my booking, Jani was attentive, efficient, and ensured that all my needs were met. Her professionalism and friendly demeanor made the entire booking process a pleasure. Thank you, Jani, for providing outstanding service.
0
Replies (0)DP
Dheshni P
1 reviews | Active since Jan 2020
15 Oct 2021, 11:26
Cultural insensitivity _ catering requirements
Matric dance held on 15 Oct. Catering requirements indicated upfront however not provided for. It's a holy month of vegetarian fasting 17 Sept to 17 Oct (Purtasi) . There was no vegetarian starter and when staff were asked they said they didn't have anything. For mains people were told there was only a buffet and they could eat the side dishes provided. Part of the cost of the entrance/ticket would have been for food which was poorly and insensitive not catered for. Poor showing. I wouldn't recommend.
Helpful (0)
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Dheshni P
1 reviews | Active since Jan 2020
15 Oct 2021, 11:26
Cultural insensitivity _ catering requirements
Matric dance held on 15 Oct. Catering requirements indicated upfront however not provided for. It's a holy month of vegetarian fasting 17 Sept to 17 Oct (Purtasi) . There was no vegetarian starter and when staff were asked they said they didn't have anything. For mains people were told there was only a buffet and they could eat the side dishes provided. Part of the cost of the entrance/ticket would have been for food which was poorly and insensitive not catered for. Poor showing. I wouldn't recommend.
0
Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
25 Aug 2021, 10:09
Wedding Vanue (Mount Usambara)
I'm not happy with Mount Usambara ?. They refuse to refund my money back.I am still on 14-daycooling-offperiod, they sending me from pillar to post. When I call they don't answer , and Maritjie is telling me to speak to Philip and Philip is sending me to Maritjie. I have to use different phone numbers so that they can answer... They not saying anything about my refund.
Helpful (0)
|Replies (0)LM
Lerato M
1 reviews | Active since Jan 2020
25 Aug 2021, 10:09
Wedding Vanue (Mount Usambara)
I'm not happy with Mount Usambara ?. They refuse to refund my money back.I am still on 14-daycooling-offperiod, they sending me from pillar to post. When I call they don't answer , and Maritjie is telling me to speak to Philip and Philip is sending me to Maritjie. I have to use different phone numbers so that they can answer... They not saying anything about my refund.
0
Replies (0)AV
Ange V
1 reviews | Active since Jan 2020
7 Jul 2015, 07:26
Usambara spa: not worth the wait
I made an appointment for my nails last week. When I arrived she told me that her worker was sick and she didn't have my number to cancel our appointment. I kindly accepted her apology and rescheduled. When I arrived for our revised appointment, no came out to help me. After about 10 minutes the lady came out and told me her workers were running late. I waited in the cold reception area for 57 minutes waiting for service. I eventually got up and left. The woman never phoned me to apologize or reschedule, even though she had my number and my sister's number. It is unacceptable. I took a day's leave to pamper myself and it was wasted sitting and waiting for Usambara staff. I will discourage everyone I know from going there
Helpful (0)
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Ange V
1 reviews | Active since Jan 2020
7 Jul 2015, 07:26
Usambara spa: not worth the wait
I made an appointment for my nails last week. When I arrived she told me that her worker was sick and she didn't have my number to cancel our appointment. I kindly accepted her apology and rescheduled. When I arrived for our revised appointment, no came out to help me. After about 10 minutes the lady came out and told me her workers were running late. I waited in the cold reception area for 57 minutes waiting for service. I eventually got up and left. The woman never phoned me to apologize or reschedule, even though she had my number and my sister's number. It is unacceptable. I took a day's leave to pamper myself and it was wasted sitting and waiting for Usambara staff. I will discourage everyone I know from going there
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Replies (0)