Vet Care Animal Clinic
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Vetcare is one of the best vets we have been to. The staff is so helpful and accommodating. The vets are so caring and gentle with our fur babies and do their best to help our babies. Their fees are so reasonable. They have a wide variety of fur baby products as well. #BlackFriday
1 reviews | Active since Jan 2020
Vetcare is one of the best vets we have been to. The staff is so helpful and accommodating. The vets are so caring and gentle with our fur babies and do their best to help our babies. Their fees are so reasonable. They have a wide variety of fur baby products as well. #BlackFriday
1 reviews | Active since Jan 2020
Do not ever use Sherwood Vet ironically they have total disregard for pets brought in for procedures or treatment , my daughter took her cat in for treatment and was overdosed with medication, the cat was throwing up ans dis orientated ,she then took it to Ashburn Vet who were amasing and saved her cat from certain death by putting it on drips costing her R8000 in medical bills which was fine because her Pumpkin was going to recover, unfortunately we weren’t so fortunate as we had taken our baby Lunar a Himalayan Blue Eyed Persian to the same Sherwood Vet after being told by my daughter not to nevertheless we did take Lunar to Sherwood Vet for being spayed she was in perfect health playing with us in the morning prior to taking her to the Vet no issues at all eating, playing normally only to get a call 2 hrs after dropping her off that she had passed away, we were devasted , I called the vet immediately and Dr SD Singh had the damn audacity to tell me that because she was a rescue there are certain blood tests and tests that cannot be done as in the case of a NORMAL walk in patient wanting the similar procedure will warrant the blood tests,but because of the cost factor as Lunar was a rescue, and this being told to me after he killed our Lunar with the anaesthetic even before attempting the procedure,my question to you WHY SHOULD THERE BE DESCRIMINATION IN TREATMENT FOR A RESCUE AND ANY OTHER PETS?THE OATH TAKEN BY DOCTORS /VETS ‘TO SERVE AND PROTECT’my heart cries out for our Baby Lunar( WE LOVE LOVE AND ALWAYS WILL), the cherry on the top , I reported the incident to South African Vets Association, they replied by telling me that they cannot take any action against Dr Singh, they can only try and investigate and see what went wrong,more often than not they will fabricate some excuse to protect their members , so clearly what is the point in even pursuing this, corruption is rife everywhere,I am curious to know as to why SAVA even exists?I will be approaching SAVC ( South African Vets Council) to see if I can get any assistance. Munaf Mohamed Yunus
1 reviews | Active since Jan 2020
Do not ever use Sherwood Vet ironically they have total disregard for pets brought in for procedures or treatment , my daughter took her cat in for treatment and was overdosed with medication, the cat was throwing up ans dis orientated ,she then took it to Ashburn Vet who were amasing and saved her cat from certain death by putting it on drips costing her R8000 in medical bills which was fine because her Pumpkin was going to recover, unfortunately we weren’t so fortunate as we had taken our baby Lunar a Himalayan Blue Eyed Persian to the same Sherwood Vet after being told by my daughter not to nevertheless we did take Lunar to Sherwood Vet for being spayed she was in perfect health playing with us in the morning prior to taking her to the Vet no issues at all eating, playing normally only to get a call 2 hrs after dropping her off that she had passed away, we were devasted , I called the vet immediately and Dr SD Singh had the damn audacity to tell me that because she was a rescue there are certain blood tests and tests that cannot be done as in the case of a NORMAL walk in patient wanting the similar procedure will warrant the blood tests,but because of the cost factor as Lunar was a rescue, and this being told to me after he killed our Lunar with the anaesthetic even before attempting the procedure,my question to you WHY SHOULD THERE BE DESCRIMINATION IN TREATMENT FOR A RESCUE AND ANY OTHER PETS?THE OATH TAKEN BY DOCTORS /VETS ‘TO SERVE AND PROTECT’my heart cries out for our Baby Lunar( WE LOVE LOVE AND ALWAYS WILL), the cherry on the top , I reported the incident to South African Vets Association, they replied by telling me that they cannot take any action against Dr Singh, they can only try and investigate and see what went wrong,more often than not they will fabricate some excuse to protect their members , so clearly what is the point in even pursuing this, corruption is rife everywhere,I am curious to know as to why SAVA even exists?I will be approaching SAVC ( South African Vets Council) to see if I can get any assistance. Munaf Mohamed Yunus
1 reviews | Active since Jan 2020
Huge dissapointment with this vet located at the Sherwood,Durban area. Our small dog passed on 5 years ago ,knowing she was ill, we were told to take her away for the weekend and bring her back . She died during the weekend. My wife fell very ill at the time and this vet still trying to claim money from us. I would stay away.
1 reviews | Active since Jan 2020
Huge dissapointment with this vet located at the Sherwood,Durban area. Our small dog passed on 5 years ago ,knowing she was ill, we were told to take her away for the weekend and bring her back . She died during the weekend. My wife fell very ill at the time and this vet still trying to claim money from us. I would stay away.
1 reviews | Active since Jan 2020
George Branch. The vets are absolutely amazing, helpful, understanding and knows how to put you at ease. The front desk staff not so much, always moody, never tries to make conversations and seems cold. I know the job isn't always easy and days can become emotionally taxing, but just that shirt quick smile (you can still see it in the eyes) makes the world of a difference to a stressed out pet mommy. Prices are on the higher end then some other vets but well worth it, the Vets are amazing.
1 reviews | Active since Jan 2020
George Branch. The vets are absolutely amazing, helpful, understanding and knows how to put you at ease. The front desk staff not so much, always moody, never tries to make conversations and seems cold. I know the job isn't always easy and days can become emotionally taxing, but just that shirt quick smile (you can still see it in the eyes) makes the world of a difference to a stressed out pet mommy. Prices are on the higher end then some other vets but well worth it, the Vets are amazing.
1 reviews | Active since Jan 2020
I've taken multiple cats and kittens to this Vet. Always have had perfect service. And for the record, they are extremely well priced. They charged me about 10% more than the SPCA to spay my cats. Professional and friendly. Never had a problem. My mom and a god friend of mine have also taken dogs and cats there over the years, and not a single bad experience was had.
1 reviews | Active since Jan 2020
I've taken multiple cats and kittens to this Vet. Always have had perfect service. And for the record, they are extremely well priced. They charged me about 10% more than the SPCA to spay my cats. Professional and friendly. Never had a problem. My mom and a god friend of mine have also taken dogs and cats there over the years, and not a single bad experience was had.
1 reviews | Active since Jan 2020
On the 9th April 2018 my sister and I visited the Vet Care Veterinary Clinic, situated on 2 Fisrt Road, Corner Long Road Greymont. We had taken our 10 year old Alsatian/Labrador mixed breed dog in (Sophie), due to an open wound found on her upper right thigh. We initially assumed that she would simply need antibiotics and stitches, however nothing was discussed. We were told that it was a mass that could be removed. The only 2 things then communicated by Shereena Moodley were that she could do it on that day at 11 O’clock, and that it would cost us R3500. Furthermore, it is required that a client to sign a consent form for every major surgery. The consent form should be state that everything was discussed in detail (which it was not). It should also be dated and signed on the day said discussion and agreement was made (which never happened). It is also required that a copy of signed consent forms are provided to the client (which again, was not done). Further on said "consent form" I, myself did not sign but Dr Moodley states exists. Dr. Moodley mentioned to us that this consent form exists. Said consent form she must be referring to was probably from more than 5 years ago (which I, the one who paid for the recent treatment did not sign and agree to) was for Sophie’s surgery on her uterus and cannot apply to the operation done on the 9th of April 2018. Or if she referring to the form filled in the first time ever going to your clinic, in which only initial client detail information is given, which again was well over 5 years ago. Neither of which is in any way, shape or form an agreement for the operation on Monday the 9th of April 2018. All of which she should be privy to. Before all of this had happened, we did not know about what was required. Complications such as how the anesthetic would affect her was only very briefly mentioned only after the operation and only after the fact that she did not wake up on the day, she stated Sophie would. I would also like to point out that we did not feel the lump she claimed to have made us feel, we had trusted her judgment. Sophie did not walk out of the clinic as Dr. Moodley claimed she did. She was carried to the car by a member of her staff because of the fact that she could not walk herself to our vehicle which was parked right around the corner and was still extremely drowsy. She said that she did not eat much while she was at the clinic because you stated Sophie might have been shy or scared at the vet. The fact that the vet discharged Sophie still heavily sedated and unable to walk herself to the car is yet another breach in conduct. Photographic evidence showing Sophie’s state just after being discharged can be found in the PDF attached. Thus, the fact that Dr Moodley began to conjur and manipulated made up events to suit her narrative does not reflect well on her character as a person and on her professional practice. We were not aware of the necessary procedures that a vetenarian was to undertake, thus we trusted her word and left our dog in her care. Post operation, our dog (Sophie) had a swollen leg on the opposite side of the wound. We assumed this was simply due to the medication and would go down. However, she did not walk the entire week, so we then began to worry. On the 16th April 2018 my young sister had taken Sophie back to VetCare Veterinary Clinic due to the swelling that did not subside, and the fact that my dog had not walked at all in the past week. All that was said to my sister was, “She is an old dog anyway”. I had went in after work to speak to Dr Moodley about the situation. When I mentioned the lack of communication before such a serious surgery and the legal formalities she did not follow, she then proceeded to raise her voice at me. I had asked her not to raise her voice to me, and she continued. I left the clinic disheartened by how I was treated, and when I got home, sent an email of complaint as well as asking about what could have possably caused the swelling. (kindly see attached PDF). As per her initial response to my email to her on the 16th of April, she stated that I had "attitude problems". I had initially asked her to not raise her voice at me, which she then proceeded to dismiss and address me in a belittling and demeaning fashion. As a paying client, I am still shocked. Dr Moodley provides a service and I was the client, in all of my exchanges with her, I have been nothing but professional in tone and manner. The fact that she found my emails attacking in nature, when I was simply addressing her in a professional manner is worrying. On the 17th of April 2018, when my younger sister and family members visited Sophie, I was made aware that she had instructed a family member to sign a form that was not communicated in detail what exactly was being signed for. Also, this was AFTER I had mentioned to her in my first email (on the 16th April 2018) that there was no initial form of consent. Please see attached image of this document and the date outlined. It is both unethical and illegal to make a person that was not present at any of the consultations and admissions of Sophie to sign any document on my behalf without consulting either my sister or myself, who were the ones who brought Sophie in. Even if all information and accounts of our pets fall under my mother’s name, as Dr.Moodley argued. Anastasia Tracey (the family member who was told to sign the form when she visited Sophie) was not contacted beforehand for her consent to the operation. If age was such a large issue concerning the operation which she, herself claimed was a major one for a dog of Sophie’s age (as stated above), at no point in time were precautionary tests done beforehand to see if she was able to cope with the strain of the operation. If this was in fact done, this was not communicated to us and does not reflect on the invoice. Lack of transparency and inconsistent information concerning the operation is also extremely worrying. On the invoice, it stated that Sophie was in operation for 60 minutes, yet in her email (16th April 2018) she then states was actually over 90 minutes. This is a factor that was not considered as a cause of the leg swelling. Especially knowing that my dog is old, Why is this? Sophie was still heavily sedated after the second day post-operation. Lastly, she stated the treatment would cost us a set amount and that is what we expected to pay. Any further costs that Dr Moodley states were all on her behalf are all on her, as this was a follow up of a problem that occurred as a result of the operation she performed. This was indeed her responsibility. We as the client did not ask her for any favours. Lack of transparency and communication on what we are paying for falls on her. My dog has had to be put down on the 26th April 2018 at another vet, due to the fact that Sophie was going through organ failure as a result of the operation. He did confirm that the operation did not have to happen as it was merely an abscess that could have been drained. The fact that Sophie was not walking was due to Shereena Moodley damaging a nerve as it was close to the spine. I highly recommend that her lack of professionalism and extensive breach in conduct be addressed.
1 reviews | Active since Jan 2020
On the 9th April 2018 my sister and I visited the Vet Care Veterinary Clinic, situated on 2 Fisrt Road, Corner Long Road Greymont. We had taken our 10 year old Alsatian/Labrador mixed breed dog in (Sophie), due to an open wound found on her upper right thigh. We initially assumed that she would simply need antibiotics and stitches, however nothing was discussed. We were told that it was a mass that could be removed. The only 2 things then communicated by Shereena Moodley were that she could do it on that day at 11 O’clock, and that it would cost us R3500. Furthermore, it is required that a client to sign a consent form for every major surgery. The consent form should be state that everything was discussed in detail (which it was not). It should also be dated and signed on the day said discussion and agreement was made (which never happened). It is also required that a copy of signed consent forms are provided to the client (which again, was not done). Further on said "consent form" I, myself did not sign but Dr Moodley states exists. Dr. Moodley mentioned to us that this consent form exists. Said consent form she must be referring to was probably from more than 5 years ago (which I, the one who paid for the recent treatment did not sign and agree to) was for Sophie’s surgery on her uterus and cannot apply to the operation done on the 9th of April 2018. Or if she referring to the form filled in the first time ever going to your clinic, in which only initial client detail information is given, which again was well over 5 years ago. Neither of which is in any way, shape or form an agreement for the operation on Monday the 9th of April 2018. All of which she should be privy to. Before all of this had happened, we did not know about what was required. Complications such as how the anesthetic would affect her was only very briefly mentioned only after the operation and only after the fact that she did not wake up on the day, she stated Sophie would. I would also like to point out that we did not feel the lump she claimed to have made us feel, we had trusted her judgment. Sophie did not walk out of the clinic as Dr. Moodley claimed she did. She was carried to the car by a member of her staff because of the fact that she could not walk herself to our vehicle which was parked right around the corner and was still extremely drowsy. She said that she did not eat much while she was at the clinic because you stated Sophie might have been shy or scared at the vet. The fact that the vet discharged Sophie still heavily sedated and unable to walk herself to the car is yet another breach in conduct. Photographic evidence showing Sophie’s state just after being discharged can be found in the PDF attached. Thus, the fact that Dr Moodley began to conjur and manipulated made up events to suit her narrative does not reflect well on her character as a person and on her professional practice. We were not aware of the necessary procedures that a vetenarian was to undertake, thus we trusted her word and left our dog in her care. Post operation, our dog (Sophie) had a swollen leg on the opposite side of the wound. We assumed this was simply due to the medication and would go down. However, she did not walk the entire week, so we then began to worry. On the 16th April 2018 my young sister had taken Sophie back to VetCare Veterinary Clinic due to the swelling that did not subside, and the fact that my dog had not walked at all in the past week. All that was said to my sister was, “She is an old dog anyway”. I had went in after work to speak to Dr Moodley about the situation. When I mentioned the lack of communication before such a serious surgery and the legal formalities she did not follow, she then proceeded to raise her voice at me. I had asked her not to raise her voice to me, and she continued. I left the clinic disheartened by how I was treated, and when I got home, sent an email of complaint as well as asking about what could have possably caused the swelling. (kindly see attached PDF). As per her initial response to my email to her on the 16th of April, she stated that I had "attitude problems". I had initially asked her to not raise her voice at me, which she then proceeded to dismiss and address me in a belittling and demeaning fashion. As a paying client, I am still shocked. Dr Moodley provides a service and I was the client, in all of my exchanges with her, I have been nothing but professional in tone and manner. The fact that she found my emails attacking in nature, when I was simply addressing her in a professional manner is worrying. On the 17th of April 2018, when my younger sister and family members visited Sophie, I was made aware that she had instructed a family member to sign a form that was not communicated in detail what exactly was being signed for. Also, this was AFTER I had mentioned to her in my first email (on the 16th April 2018) that there was no initial form of consent. Please see attached image of this document and the date outlined. It is both unethical and illegal to make a person that was not present at any of the consultations and admissions of Sophie to sign any document on my behalf without consulting either my sister or myself, who were the ones who brought Sophie in. Even if all information and accounts of our pets fall under my mother’s name, as Dr.Moodley argued. Anastasia Tracey (the family member who was told to sign the form when she visited Sophie) was not contacted beforehand for her consent to the operation. If age was such a large issue concerning the operation which she, herself claimed was a major one for a dog of Sophie’s age (as stated above), at no point in time were precautionary tests done beforehand to see if she was able to cope with the strain of the operation. If this was in fact done, this was not communicated to us and does not reflect on the invoice. Lack of transparency and inconsistent information concerning the operation is also extremely worrying. On the invoice, it stated that Sophie was in operation for 60 minutes, yet in her email (16th April 2018) she then states was actually over 90 minutes. This is a factor that was not considered as a cause of the leg swelling. Especially knowing that my dog is old, Why is this? Sophie was still heavily sedated after the second day post-operation. Lastly, she stated the treatment would cost us a set amount and that is what we expected to pay. Any further costs that Dr Moodley states were all on her behalf are all on her, as this was a follow up of a problem that occurred as a result of the operation she performed. This was indeed her responsibility. We as the client did not ask her for any favours. Lack of transparency and communication on what we are paying for falls on her. My dog has had to be put down on the 26th April 2018 at another vet, due to the fact that Sophie was going through organ failure as a result of the operation. He did confirm that the operation did not have to happen as it was merely an abscess that could have been drained. The fact that Sophie was not walking was due to Shereena Moodley damaging a nerve as it was close to the spine. I highly recommend that her lack of professionalism and extensive breach in conduct be addressed.
1 reviews | Active since Jan 2020
I would never recommend this Animal Hospital to anyone! They call themselves animal lovers, more like money lovers and rip off artists who play on the emotions of the animal loving owners. What vet recommends operating on a 13 year old large dog to remove a cancerous tumour? The result was a botched operation, rip off post operative service, traumatized owners who ended up having to take their beloved dog to Panarama Vet to try and salvage this horrific experience. The result was a R10 000 bill at Tableview Animal Hosiptal, a R7000 bill at Panarama and they lost their loved dog (who had to endure 10 days in terrible pain) I would be happy if I could just save 1 family of not having to go through this traumatic experience at the hands of this Tableview Animal Hospital!!!
1 reviews | Active since Jan 2020
I would never recommend this Animal Hospital to anyone! They call themselves animal lovers, more like money lovers and rip off artists who play on the emotions of the animal loving owners. What vet recommends operating on a 13 year old large dog to remove a cancerous tumour? The result was a botched operation, rip off post operative service, traumatized owners who ended up having to take their beloved dog to Panarama Vet to try and salvage this horrific experience. The result was a R10 000 bill at Tableview Animal Hosiptal, a R7000 bill at Panarama and they lost their loved dog (who had to endure 10 days in terrible pain) I would be happy if I could just save 1 family of not having to go through this traumatic experience at the hands of this Tableview Animal Hospital!!!
1 reviews | Active since Jan 2020
<p>Extremely expensive. Took my dog to the honeydew ridge branch get a lump/growth checked out and to get a quote for it to be removed. <br />R320 for consultation, this is normal. But when it came to pay they charged me over R600. All the vet did was stick a needle in the growth and checked it under a microscope, that was the extra R300. I was not told during the consultation that this will be extra.</p> <p>She examined the dog and said we must remove a tooth and do laser on the skin. Quoted me R6500.00 to do this.. The dog is old but still has a healthy appetite and eats fine without pain. <br />I wish they just quoted me for what I wanted them to do, which is remove the lump. I didn’t want blood tests to be done. I didn’t want the growth to be sent away to a lab. The dog is old I just want them to remove the lump to make the rest of the dog’s life more comfortable. But clearly it is more about money than about the animal. They say they do the surgery under supervision of two vets. I don’t care. Why make it more expensive. I didn’t ask for two vets.</p> <p>I asked if I could take the quote with me. They responded saying they don’t give quotes out to customers cause they don’t want other vets to see their rates. So technically not a quote then if you can’t take it with you to another vet. It proves that they are aware of how much they over charge. Long story short. I am not a vet, but I am not an idiot and I know when I am being ripped off. Will not go back there. Will not recommend them. Another vet just a few km’s away quoted me only R1500 to remove the lump. Oh yes, and according to them if I only remove the lump and not do the tooth it will come up to R8000. Somehow that makes sense????</p>
1 reviews | Active since Jan 2020
<p>Extremely expensive. Took my dog to the honeydew ridge branch get a lump/growth checked out and to get a quote for it to be removed. <br />R320 for consultation, this is normal. But when it came to pay they charged me over R600. All the vet did was stick a needle in the growth and checked it under a microscope, that was the extra R300. I was not told during the consultation that this will be extra.</p> <p>She examined the dog and said we must remove a tooth and do laser on the skin. Quoted me R6500.00 to do this.. The dog is old but still has a healthy appetite and eats fine without pain. <br />I wish they just quoted me for what I wanted them to do, which is remove the lump. I didn’t want blood tests to be done. I didn’t want the growth to be sent away to a lab. The dog is old I just want them to remove the lump to make the rest of the dog’s life more comfortable. But clearly it is more about money than about the animal. They say they do the surgery under supervision of two vets. I don’t care. Why make it more expensive. I didn’t ask for two vets.</p> <p>I asked if I could take the quote with me. They responded saying they don’t give quotes out to customers cause they don’t want other vets to see their rates. So technically not a quote then if you can’t take it with you to another vet. It proves that they are aware of how much they over charge. Long story short. I am not a vet, but I am not an idiot and I know when I am being ripped off. Will not go back there. Will not recommend them. Another vet just a few km’s away quoted me only R1500 to remove the lump. Oh yes, and according to them if I only remove the lump and not do the tooth it will come up to R8000. Somehow that makes sense????</p>
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