TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Review for 'We Buy Damaged Cars' I initially had a bad experience with 'We Buy Damaged Cars' due to poor service. Frustrated, I sent a scathing email to their office, and to my surprise, they responded quickly. They not only addressed my concerns but also informed me that they had taken action by firing the *********** employee responsible for the poor service. Although I’m still facing some challenges with selling my car, I appreciate the way the company has handled the situation and how they are now treating me as a customer. Their prompt response and professionalism in addressing the issue have improved my overall experience. Thulas Ngcobo
1 reviews | Active since Jan 2020
Review for 'We Buy Damaged Cars' I initially had a bad experience with 'We Buy Damaged Cars' due to poor service. Frustrated, I sent a scathing email to their office, and to my surprise, they responded quickly. They not only addressed my concerns but also informed me that they had taken action by firing the *********** employee responsible for the poor service. Although I’m still facing some challenges with selling my car, I appreciate the way the company has handled the situation and how they are now treating me as a customer. Their prompt response and professionalism in addressing the issue have improved my overall experience. Thulas Ngcobo
1 reviews | Active since Jan 2020
With all the worries and stress when your vehicle is damaged beyond repair, I had the best experience with this company. Keanu was kind and super professional, keeping in contact (without adding to the anxiety) from 7:00 in the morning. I am very impressed, and will try to share their contact details as widely as possible. Thank you! Anna Kemp.
1 reviews | Active since Jan 2020
With all the worries and stress when your vehicle is damaged beyond repair, I had the best experience with this company. Keanu was kind and super professional, keeping in contact (without adding to the anxiety) from 7:00 in the morning. I am very impressed, and will try to share their contact details as widely as possible. Thank you! Anna Kemp.
1 reviews | Active since Jan 2020
Good day I bought a car through them, the service with the salesman was amazing,but when I took it for a road worthy with a Gold sticker it failed, due to an oil leak. I contacted them, I was told to get a quote and they would escalate it. Only to get a reply they not paying for it. In their sales pitch states if they tell you. About the problem and you buy it anyway, they not liable. I was not told it had an oil leak. I was told they have handed me over to an ombudsman which has never contacted me. I'm very upset.
1 reviews | Active since Jan 2020
Good day I bought a car through them, the service with the salesman was amazing,but when I took it for a road worthy with a Gold sticker it failed, due to an oil leak. I contacted them, I was told to get a quote and they would escalate it. Only to get a reply they not paying for it. In their sales pitch states if they tell you. About the problem and you buy it anyway, they not liable. I was not told it had an oil leak. I was told they have handed me over to an ombudsman which has never contacted me. I'm very upset.
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