WH
Wendy House Centre
Claimed Business
WH
Wendy House Centre
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRG
Rika G
1 reviews | Active since Jan 2020
23 May 2024, 11:02
Very satisfied.
We had a very good experience with Wendy House Centre. They delivered on time and it is an excellent Wendy house that they erected. I'll recommend them to anyone interested in a Wendy house. Very good service.
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Vicki L
1 reviews | Active since Jan 2020
15 May 2024, 09:49
Unsatisfied with after sales service and guarantee
First I was so impressed with there service, ordered and paid for 2 Wendy houses to be erected on my property, this all went smoothly. Now 5 months later 2/3 panels close to the roof pitch has 5 cracks, there guarantee stated : 12 months guarantee parts & services, no questions asked. I have been told to contact the installer direct to obtain a quote for repairs. I then stated but this should fall under the guarantee, now for 2 days I keep getting the response from them stating they will speak to the installer, which is only available in the mornings, but yet no repairs set? So just be aware there after service is not as stated on there website or documents.
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Vicki L
1 reviews | Active since Jan 2020
15 May 2024, 09:49
Unsatisfied with after sales service and guarantee
First I was so impressed with there service, ordered and paid for 2 Wendy houses to be erected on my property, this all went smoothly. Now 5 months later 2/3 panels close to the roof pitch has 5 cracks, there guarantee stated : 12 months guarantee parts & services, no questions asked. I have been told to contact the installer direct to obtain a quote for repairs. I then stated but this should fall under the guarantee, now for 2 days I keep getting the response from them stating they will speak to the installer, which is only available in the mornings, but yet no repairs set? So just be aware there after service is not as stated on there website or documents.
0
Replies (0)FP
Francois P
1 reviews | Active since Jan 2020
5 Jun 2023, 05:46
Perfect product, affordable and excellent service.
Excellent service, Excellent price, and product hardy. Really easy DIY project completed entire building installation myself less than 3 hours. 5 star rating and I will reccomend to all my colleagues, you get what you pay for.
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Francois P
1 reviews | Active since Jan 2020
5 Jun 2023, 05:46
Perfect product, affordable and excellent service.
Excellent service, Excellent price, and product hardy. Really easy DIY project completed entire building installation myself less than 3 hours. 5 star rating and I will reccomend to all my colleagues, you get what you pay for.
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solly mool;a
1 reviews | Active since Jan 2020
25 Mar 2022, 13:06
fantastic service and installation
i had a fantastic experience from order to installation. company was extremly profesional and job was done surpassing my expectations. great to deal with them
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solly mool;a
1 reviews | Active since Jan 2020
25 Mar 2022, 13:06
fantastic service and installation
i had a fantastic experience from order to installation. company was extremly profesional and job was done surpassing my expectations. great to deal with them
0
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Mosima M
1 reviews | Active since Jan 2020
29 Jan 2018, 08:03
Excellent Service
I would like to thank Wendy House Centre for the product and service received. The storage house has been well installed and we could not be more happier. Thank you to Wendy House Centre's excellent service!!
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Mosima M
1 reviews | Active since Jan 2020
29 Jan 2018, 08:03
Excellent Service
I would like to thank Wendy House Centre for the product and service received. The storage house has been well installed and we could not be more happier. Thank you to Wendy House Centre's excellent service!!
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Replies (0)AK
Arno K
1 reviews | Active since Jan 2020
16 Jan 2018, 08:58
Bad service, Damaged Goods, Not a good product
The quality of the wendy house delivered to me was inconsistent with what is being advertised. One is placed under the assumption that something advertised as “rockhard” would not break easily. Upon delivery the installer confirmed to me that although maintenance on the product is low, it does break much easier than the normal wooden wendy houses, to the extent that kicking a soccer ball against it has been known to causes breakages (this information received from the installer). In addition, the product delivered was also found to be damaged where some of the panels have already shown cracks before installation. Upon stating that the product is not in line with what I was expecting, nor with what is advertised, as well as the fact that it was damaged, I requested a refund. They refused to refund the entire amount and levied a “failed installation” charge. This is clearly in contrast to the relevant clauses put forward in the Consumer Protection Act. Although I was willing to cover some of the expenses incurred but not their excessive “penalty fee” they refuse to negotiate with me. Overall bad service and I would not recommend the product.
Helpful (0)
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Arno K
1 reviews | Active since Jan 2020
16 Jan 2018, 08:58
Bad service, Damaged Goods, Not a good product
The quality of the wendy house delivered to me was inconsistent with what is being advertised. One is placed under the assumption that something advertised as “rockhard” would not break easily. Upon delivery the installer confirmed to me that although maintenance on the product is low, it does break much easier than the normal wooden wendy houses, to the extent that kicking a soccer ball against it has been known to causes breakages (this information received from the installer). In addition, the product delivered was also found to be damaged where some of the panels have already shown cracks before installation. Upon stating that the product is not in line with what I was expecting, nor with what is advertised, as well as the fact that it was damaged, I requested a refund. They refused to refund the entire amount and levied a “failed installation” charge. This is clearly in contrast to the relevant clauses put forward in the Consumer Protection Act. Although I was willing to cover some of the expenses incurred but not their excessive “penalty fee” they refuse to negotiate with me. Overall bad service and I would not recommend the product.
0
Replies (0)HJ
Hendrik J
1 reviews | Active since Jan 2020
20 Mar 2017, 08:29
Poor business practises
<p>I paid for a structure to be erected on the 13th March. The Body Corporate of my complex declined the erection of the structure. I cannot get my refund because Michelle is never there?</p>
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