Wheelee
Unclaimed Business
|2.8|9 Reviews (last 12 months)|This business does not respond to reviews
Wheelee
Unclaimed Business
|2.8
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.8|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEK
Elizabeth K
1 reviews | Active since Nov 2020
8 May 2026, 15:14
Disappointing
My experience with Weelee was unfortunately very mixed. Firstly, I want to sincerely thank Julius Mojo, the floor salesman, and Charmone in the office. Both were professional, humble, patient, and genuinely helpful throughout the process. Julius in particular went far beyond what should reasonably be expected of a salesperson. If it were not for his effort and attitude, I would likely have cancelled the deal entirely. What concerned me most was not one isolated mistake, but rather the apparent lack of leadership, communication, and customer care throughout the process. The experience started with a junior saleslady on Sunday who displayed very little emotional intelligence or professionalism in her communication and follow-up WhatsApps. I was specifically informed that the holding deposit was refundable. Later, Leanca Louw informed me that it was in fact non-refundable, while also explaining that the junior saleslady was new and insufficiently trained. That, however, raises a larger concern around leadership, training, and accountability. I then spoke to Craig Clerk, the Sales Manager, whose response and body language gave me the impression that I was simply another “difficult customer” raising unnecessary concerns, rather than someone trying to resolve legitimate issues professionally. Unfortunately, neither Craig Clerk nor Leanca Louw followed up afterwards to resolve the matter, check in, or take ownership of the complaint. As someone who works in sales and PR myself, this was disappointing to witness. Customers should be asked the right questions from the moment they walk onto a showroom floor: * What are you looking for? * What concerns do you have? * What matters most to you in this process? That level of care and communication was largely missing. Ironically, the individuals with the least authority appeared to care the most. Julius ultimately even assisted personally with delivery arrangements because there appeared to be further issues around transport coordination. In the end, the car arrived but no spare key. This was also never communicated to me. Thank you again to *Julius Mojo and Charmone* for carrying the professionalism of the experience almost single-handedly.
Helpful (0)
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Elizabeth K
1 reviews | Active since Nov 2020
8 May 2026, 15:14
Disappointing
My experience with Weelee was unfortunately very mixed. Firstly, I want to sincerely thank Julius Mojo, the floor salesman, and Charmone in the office. Both were professional, humble, patient, and genuinely helpful throughout the process. Julius in particular went far beyond what should reasonably be expected of a salesperson. If it were not for his effort and attitude, I would likely have cancelled the deal entirely. What concerned me most was not one isolated mistake, but rather the apparent lack of leadership, communication, and customer care throughout the process. The experience started with a junior saleslady on Sunday who displayed very little emotional intelligence or professionalism in her communication and follow-up WhatsApps. I was specifically informed that the holding deposit was refundable. Later, Leanca Louw informed me that it was in fact non-refundable, while also explaining that the junior saleslady was new and insufficiently trained. That, however, raises a larger concern around leadership, training, and accountability. I then spoke to Craig Clerk, the Sales Manager, whose response and body language gave me the impression that I was simply another “difficult customer” raising unnecessary concerns, rather than someone trying to resolve legitimate issues professionally. Unfortunately, neither Craig Clerk nor Leanca Louw followed up afterwards to resolve the matter, check in, or take ownership of the complaint. As someone who works in sales and PR myself, this was disappointing to witness. Customers should be asked the right questions from the moment they walk onto a showroom floor: * What are you looking for? * What concerns do you have? * What matters most to you in this process? That level of care and communication was largely missing. Ironically, the individuals with the least authority appeared to care the most. Julius ultimately even assisted personally with delivery arrangements because there appeared to be further issues around transport coordination. In the end, the car arrived but no spare key. This was also never communicated to me. Thank you again to *Julius Mojo and Charmone* for carrying the professionalism of the experience almost single-handedly.
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Replies (0)RM
Radiyyah M
1 reviews | Active since Mar 2025
28 Apr 2026, 13:43
Miguel Serrano We had an outstanding experience dealing with this salesman
Miguel Serrano We had an outstanding experience dealing with this salesman. From the very beginning, he was professional, knowledgeable, and genuinely committed to helping us. What really stood out was his honesty and transparency throughout the entire process — something that’s rare to find in the motor industry. He took the time to understand exactly what we needed, kept us informed at every step, and went above and beyond to make sure everything ran smoothly. There was no pressure, just great service and attention to detail. Thanks to his dedication, the entire buying process was stress-free and enjoyable. We truly felt valued as clients. We highly recommend him to anyone looking to purchase a vehicle — you won’t be disappointed.
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Radiyyah M
1 reviews | Active since Mar 2025
28 Apr 2026, 13:43
Miguel Serrano We had an outstanding experience dealing with this salesman
Miguel Serrano We had an outstanding experience dealing with this salesman. From the very beginning, he was professional, knowledgeable, and genuinely committed to helping us. What really stood out was his honesty and transparency throughout the entire process — something that’s rare to find in the motor industry. He took the time to understand exactly what we needed, kept us informed at every step, and went above and beyond to make sure everything ran smoothly. There was no pressure, just great service and attention to detail. Thanks to his dedication, the entire buying process was stress-free and enjoyable. We truly felt valued as clients. We highly recommend him to anyone looking to purchase a vehicle — you won’t be disappointed.
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Replies (0)LN
Louis N
1 reviews | Active since May 2017
6 Mar 2026, 04:52
Bad service from weelee
Be careful about selling your car. Asked weelee for a quote. The gave me one, and they apparently put it to the dealers. Came backe with a lesser quote. I responded that it it to little, they made a new quote which I accepted. The car was inspected, and dropped of at BMW to be send to Umhlanga. Had numerous e mails during the following 4 days abouts accountants being ill, and the mangager Graham in a meeting; but got whats app recordings in between. A week later I was told that the quote was not accepted, and the car is in Umhlanga, and can be sold for less. I asked that the car be send back. So if the car quote is accepted, and the car is handed in, it is not sold. It is send for evaluation and speculation, and you are forced if you are hasty to accept a lesser quote. I only had one call from the BMW dealership , and the supposed buyer yesterday, after the car being away now for two weeks. I was more then once promised that payment is just postponed in this two week period.
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|Replies (1)LN
Louis N
1 reviews | Active since May 2017
6 Mar 2026, 04:52
Bad service from weelee
Be careful about selling your car. Asked weelee for a quote. The gave me one, and they apparently put it to the dealers. Came backe with a lesser quote. I responded that it it to little, they made a new quote which I accepted. The car was inspected, and dropped of at BMW to be send to Umhlanga. Had numerous e mails during the following 4 days abouts accountants being ill, and the mangager Graham in a meeting; but got whats app recordings in between. A week later I was told that the quote was not accepted, and the car is in Umhlanga, and can be sold for less. I asked that the car be send back. So if the car quote is accepted, and the car is handed in, it is not sold. It is send for evaluation and speculation, and you are forced if you are hasty to accept a lesser quote. I only had one call from the BMW dealership , and the supposed buyer yesterday, after the car being away now for two weeks. I was more then once promised that payment is just postponed in this two week period.
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Replies (1)C
Charmaine
1 reviews | Active since Jan 2026
15 Jan 2026, 09:48
⭐️⭐️⭐️⭐️⭐️ Efficient and professional service I had a very positive experience selling my vehicle to Wheelee
⭐️⭐️⭐️⭐️⭐️ Efficient and professional service I had a very positive experience selling my vehicle to Wheelee. The entire process was handled professionally and efficiently. The vehicle evaluation was completed quickly, and the price was agreed within approximately 20 minutes. The transaction was smooth, transparent, and well managed. Payment was processed immediately, with the funds reflecting in my account within 10 minutes of completing the transaction. I would confidently recommend Wheelee to anyone looking for a reliable and efficient vehicle selling experience.
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Charmaine
1 reviews | Active since Jan 2026
15 Jan 2026, 09:48
⭐️⭐️⭐️⭐️⭐️ Efficient and professional service I had a very positive experience selling my vehicle to Wheelee
⭐️⭐️⭐️⭐️⭐️ Efficient and professional service I had a very positive experience selling my vehicle to Wheelee. The entire process was handled professionally and efficiently. The vehicle evaluation was completed quickly, and the price was agreed within approximately 20 minutes. The transaction was smooth, transparent, and well managed. Payment was processed immediately, with the funds reflecting in my account within 10 minutes of completing the transaction. I would confidently recommend Wheelee to anyone looking for a reliable and efficient vehicle selling experience.
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Replies (0)P
Pieter
1 reviews | Active since Dec 2025
22 Dec 2025, 13:47
Service was very quick and very simple to use from registering to handing over the keys
Service was very quick and very simple to use from registering to handing over the keys. Friendly service great value with quick payments. Franco and Juan were fantastic definitely recommend.
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Pieter
1 reviews | Active since Dec 2025
22 Dec 2025, 13:47
Service was very quick and very simple to use from registering to handing over the keys
Service was very quick and very simple to use from registering to handing over the keys. Friendly service great value with quick payments. Franco and Juan were fantastic definitely recommend.
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Replies (0)A
Anonymous
1 reviews | Active since Aug 2016
21 Nov 2025, 18:35
It was such a pleasant experience to deal with Shane and his team today
It was such a pleasant experience to deal with Shane and his team today. They come to you at your preferred address and offered a really fair price. They were punctual, professional and friendly. They will be my first option should I ever need to sell another car.
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Anonymous
1 reviews | Active since Aug 2016
21 Nov 2025, 18:35
It was such a pleasant experience to deal with Shane and his team today
It was such a pleasant experience to deal with Shane and his team today. They come to you at your preferred address and offered a really fair price. They were punctual, professional and friendly. They will be my first option should I ever need to sell another car.
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Replies (0)HK
Hannes K
1 reviews | Active since Sept 2022
21 Nov 2025, 15:46
Wheelee unprofessional
Wheelee frustrating dealing with these guys to sell a car. The auction process attracts low ball offers from their dealers. This did not meet my reserve so I sold the car only for them to phone in the afternoon offering more. Very unprofessional
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Hannes K
1 reviews | Active since Sept 2022
21 Nov 2025, 15:46
Wheelee unprofessional
Wheelee frustrating dealing with these guys to sell a car. The auction process attracts low ball offers from their dealers. This did not meet my reserve so I sold the car only for them to phone in the afternoon offering more. Very unprofessional
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Replies (0)