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Winalot
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSG
Siyabulela G
1 reviews | Active since Jan 2020
21 Nov 2024, 13:59
Bad service
I bought a mouse at take a lot it was delivered today and it’s not working and I went to drop off. Now I called them to change address of collection and asked them to change it to delivery at home now they said they can’t
Helpful (0)
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Siyabulela G
1 reviews | Active since Jan 2020
21 Nov 2024, 13:59
Bad service
I bought a mouse at take a lot it was delivered today and it’s not working and I went to drop off. Now I called them to change address of collection and asked them to change it to delivery at home now they said they can’t
0
Replies (0)AR
Antonio R
1 reviews | Active since Jan 2020
6 Jan 2024, 15:02
Great friend, I liked it a lot, greetings and success.!!!!!
Excellent contribution friend, the explanation is absolutely clear and consistent, it helps me a lot with this information, since I really needed it, thanks!!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2017, 08:23
ZERO SATISFACTION FROM WINALOT & ZERO APPLIANCES
<p>So, two weeks ago I bought a Zero Appliances 6 burner gas oven online from Winalot in Johannesburg. It arrived dented in the front, dented at the back, scratched on top and when I opened the oven, the rubber lining was loose and flopping around. I sent it back with the same courier company. It was delivered and taken away from Globefreight.</p> <p>A week later I was refunded the money for the oven, but the seller kept the courier money which was approximately R500. I have sent a few emails respectfully asked for the money back, but no response. I then phoned the company that makes the oven and the person (not sure of his position, but I asked the receptionist to put me through to the highest up person she could) and spoke to him. He agreed with me that it was not fair to charge a fee for an item that was delivered dented and so forth. Upon his request I sent him pics as well. So far, nothing again. I sent another mail asked for a follow up and again nothing.</p> <p>So now what? Do I just let it go because I'm honestly too tired to fight with people over R500. Just seems so unfair of them really. As far as I'm concerned either the company that supplied me or the courier should absorb the loss, not me. Thank you for letting me vent Peter. Cheaper then a visit to the local psychologist.</p>
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2017, 08:23
ZERO SATISFACTION FROM WINALOT & ZERO APPLIANCES
<p>So, two weeks ago I bought a Zero Appliances 6 burner gas oven online from Winalot in Johannesburg. It arrived dented in the front, dented at the back, scratched on top and when I opened the oven, the rubber lining was loose and flopping around. I sent it back with the same courier company. It was delivered and taken away from Globefreight.</p> <p>A week later I was refunded the money for the oven, but the seller kept the courier money which was approximately R500. I have sent a few emails respectfully asked for the money back, but no response. I then phoned the company that makes the oven and the person (not sure of his position, but I asked the receptionist to put me through to the highest up person she could) and spoke to him. He agreed with me that it was not fair to charge a fee for an item that was delivered dented and so forth. Upon his request I sent him pics as well. So far, nothing again. I sent another mail asked for a follow up and again nothing.</p> <p>So now what? Do I just let it go because I'm honestly too tired to fight with people over R500. Just seems so unfair of them really. As far as I'm concerned either the company that supplied me or the courier should absorb the loss, not me. Thank you for letting me vent Peter. Cheaper then a visit to the local psychologist.</p>
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Feb 2017, 13:09
False advertising picture
<p>Please be aware that this company has false advertising pictures that do not meet their description . The incorrect picture was used to advertise the product which in essence what i was looking for going with that i ordered the product only to find out that it was not what was being sold.So if i made payment i would have received the wrong product.</p> <p>This company cant assit in giving honoring their deal that i saw online as they say they dont stock this product. This infact is not my problem as they advertised incorrectly and i feel that i have been mislead. I am highly annoyed and dont think they dealt with the matter correctly. As a customer what i see is what i should get whether they stock it or not they should make a plan on their behalf and they falsely advertised.</p>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Feb 2017, 13:09
False advertising picture
<p>Please be aware that this company has false advertising pictures that do not meet their description . The incorrect picture was used to advertise the product which in essence what i was looking for going with that i ordered the product only to find out that it was not what was being sold.So if i made payment i would have received the wrong product.</p> <p>This company cant assit in giving honoring their deal that i saw online as they say they dont stock this product. This infact is not my problem as they advertised incorrectly and i feel that i have been mislead. I am highly annoyed and dont think they dealt with the matter correctly. As a customer what i see is what i should get whether they stock it or not they should make a plan on their behalf and they falsely advertised.</p>
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Replies (0)A
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Anonymous
1 reviews | Active since Jan 2020
17 Jan 2017, 08:48
Most disgusting customer service
<p>I have been utterly disgusted by the service I got from te day I made the purchase. I admit I purchased the wrong item and asked for a refund, However, WINALOT has been very unprofessional, they take forever to return emails, it is difficult to find them on the telephone and it is also very difficult to conduct business with them. I will not advice anyone to do business with them, I am still waiting for my refund since I asked for it two weeks back, I am really not sure what type of operation they are running there, best to stick with the likes of TAKEALOT, more established and well run business.</p>
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
17 Jan 2017, 08:48
Most disgusting customer service
<p>I have been utterly disgusted by the service I got from te day I made the purchase. I admit I purchased the wrong item and asked for a refund, However, WINALOT has been very unprofessional, they take forever to return emails, it is difficult to find them on the telephone and it is also very difficult to conduct business with them. I will not advice anyone to do business with them, I am still waiting for my refund since I asked for it two weeks back, I am really not sure what type of operation they are running there, best to stick with the likes of TAKEALOT, more established and well run business.</p>
0
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