Active since Feb 2017
I am furious. I bought a Philips 2000 series vacuum cleaner via Takealot less than a year ago. It was having trouble sucking as well as it did, so I asked Takealot to collect it. After they did their part, it was returned from Philips and having "nothing wrong with it". That however is beside the point.... They vacuumed up an ASHTRAY AND CIGARETTE BUTTS TO TEST IT...... I NEVER DID THIS. I WOULD NEVER. I AM DISGUSTED. I found 2 butts, one in the box, 1 in the pipe and they didn't even bother to empty all the ash out the catcher basket. What on earth were they thinking to do this to a client? Do they not care at all? No pride, nothing. Disgusting.
I've had my Lofra cooker for 7 years. Recently I called and asked for a plate to be fixed. This morning I feel like I'm cooking on a brand new cooker. The sales as well as the service department is fabulous. Thank you so much Bernie Latimer, as well as Robin Carlton, you both did your jobs very well. The repairman himself was great too. Deon only fixed what was needed. He is a very good at what he does.
NEVER EVER again will be I put MY bleeding phone number onto your stupid site. I got the quotes but didn't want to proceed to let anyone contact me. Yet still, dozens of calls from different companies the following. HOW DARE YOU GIVE OUT MY INFORMATION. DISGUSTING WEBSITE. STAY AWAY.
I cannot waste time with too many words....So utterly blown away, Jorika at Fort Simon made my daughter's special day so perfect, I cannot express my gratitude enough. STUNNING venue, FANTASTIC STAFF, MAGICAL NIGHT we will never forget. Thank you guys, you ROCK!
I would like to sing the praises of the office staff, as well as the restaurant employees at Zevenwacht. They honestly saved us this weekend. My daughter was getting married in the area and we had booked a room elsewhere. When we got to that place, the room was tiny and did not suit our needs. I called Zevenwacht first, as we had just had lunch there, so I tried my luck... They were pretty full but they managed to move things around and helped us, thereby saving us from having a disaster and a very sad, unhappy bride. What a beautiful place, run and staffed by magical people, thank you Zevenwacht, we love you. (Lovely hot water, clean soft bed, stunning breakfast, I am so grateful…)
We have now used Zando twice. My daughter did the first order and everything went great. The shoes didn't fit though, but the returns were done and the funds were refunded no problem. The 2nd order was done by myself and I followed it up with a call to Taryn Ellen in their customer support department. What a pleasure to deal with her, she followed up my urgent delivery and it has just arrived, I'm thrilled to bits, thank you Taryn and Zando for being part of our wedding plans! We really needed the jacket, so happy now!
I feel totally harassed this morning. I went online and looked at some pet insurance. I’ve had an email and an sms….followed by at least 3 phone calls thus far. I told the first person to back off and that I would call when I was ready, but no, then another and another called. I need this to stop immediately. My cell phone is not your toy. Now I will not use your company because you don't know how to NOT be a pain.
A very patient person indeed. Legaiyenn Morris patiently called me back every day till I managed to find time to talk. Not once did he flinch whilst I was having one of my famous melt downs! This insurance company was one of the few that I found that did not go crazy with additional excesses due to my daughter's age when she started driving. My previous insurer would have charged R10 000 excess if she had an accident versus King Price that was only R1500 for her.
<p>After a few difficult conversations with a very busy operator who did not get me, Floyd came to my rescue. I explained to him what I wanted and he did it, plain and simple. I am not an easy person to deal with because I'm fussy and can be quite irritable when I feel like I'm being pushed etc. So Floyd handled me very well and for that he deserves a gold star!</p>
<p>So, two weeks ago I bought a Zero Appliances 6 burner gas oven online from Winalot in Johannesburg. It arrived dented in the front, dented at the back, scratched on top and when I opened the oven, the rubber lining was loose and flopping around. I sent it back with the same courier company. It was delivered and taken away from Globefreight.</p> <p>A week later I was refunded the money for the oven, but the seller kept the courier money which was approximately R500. I have sent a few emails respectfully asked for the money back, but no response. I then phoned the company that makes the oven and the person (not sure of his position, but I asked the receptionist to put me through to the highest up person she could) and spoke to him. He agreed with me that it was not fair to charge a fee for an item that was delivered dented and so forth. Upon his request I sent him pics as well. So far, nothing again. I sent another mail asked for a follow up and again nothing.</p> <p>So now what? Do I just let it go because I'm honestly too tired to fight with people over R500. Just seems so unfair of them really. As far as I'm concerned either the company that supplied me or the courier should absorb the loss, not me. Thank you for letting me vent Peter. Cheaper then a visit to the local psychologist.</p>
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