ZW
Zevenwacht Wine Estate
Unclaimed Business
ZW
Zevenwacht Wine Estate
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
4|1 Reviews
May '25 - Apr '26
5(0%)
4(100%)
3(0%)
2(0%)
1(0%)
5(0%)
4(100%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Zevenwacht Wine Estate
Zevenwacht Wine Estate has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Zevenwacht Wine Estate across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJA
Jamie A
1 reviews | Active since Jan 2020
29 Jan 2026, 14:32
Very disappointing and unhygienic experience
On 29 January 2026, my sister and I went to Zevenwacht Restaurant for lunch and had a truly unpleasant experience. I ordered the short ribs with mash, and my sister ordered the oxtail with mash and vegetables. When we ordered drinks, I asked for a margarita, only to be told after ordering that ****tails were not available. I then ordered an apple juice and a Sprite Zero. Our waiter, Onki, did not check on us at all during the meal. While I enjoyed my short ribs, my sister bit into her oxtail and discovered a green bottle fly inside the food. She immediately became sick and started vomiting. Shockingly, no staff member noticed or came to assist us. I had to call a waiter myself and ask that a manager be called. The manager arrived and gave what felt like a very half-hearted apology. He later returned to say that it looked as if the fly may have landed on the food when it was brought to the table. As someone who works in hospitality, I strongly disagree — that fly had clearly been in the food before it was served. It did not just land there moments before. What made the situation worse was how it was handled. It felt as though we were being blamed, rather than taken seriously. The only “solution” offered was a free bottle of wine on our next visit — something we could easily buy ourselves. There was no proper accountability, concern, or reassurance about food safety. This was an extremely expensive and deeply disappointing experience, especially given the seriousness of the hygiene issue. A situation like this should have been handled with urgency, care, and professionalism. Instead, it was brushed off. Sadly, we will not be returning.
Helpful (0)
|Replies (0)JA
Jamie A
1 reviews | Active since Jan 2020
29 Jan 2026, 14:32
Very disappointing and unhygienic experience
On 29 January 2026, my sister and I went to Zevenwacht Restaurant for lunch and had a truly unpleasant experience. I ordered the short ribs with mash, and my sister ordered the oxtail with mash and vegetables. When we ordered drinks, I asked for a margarita, only to be told after ordering that ****tails were not available. I then ordered an apple juice and a Sprite Zero. Our waiter, Onki, did not check on us at all during the meal. While I enjoyed my short ribs, my sister bit into her oxtail and discovered a green bottle fly inside the food. She immediately became sick and started vomiting. Shockingly, no staff member noticed or came to assist us. I had to call a waiter myself and ask that a manager be called. The manager arrived and gave what felt like a very half-hearted apology. He later returned to say that it looked as if the fly may have landed on the food when it was brought to the table. As someone who works in hospitality, I strongly disagree — that fly had clearly been in the food before it was served. It did not just land there moments before. What made the situation worse was how it was handled. It felt as though we were being blamed, rather than taken seriously. The only “solution” offered was a free bottle of wine on our next visit — something we could easily buy ourselves. There was no proper accountability, concern, or reassurance about food safety. This was an extremely expensive and deeply disappointing experience, especially given the seriousness of the hygiene issue. A situation like this should have been handled with urgency, care, and professionalism. Instead, it was brushed off. Sadly, we will not be returning.
0
Replies (0)RR
Reyno R
1 reviews | Active since Jan 2020
19 Sept 2024, 20:10
Bed bugs galore!
Their Zevenwacht Cottages are riddled with bed bugs. I stayed there a few nights ago with a colleague on a work trip. Both of our bodies are covered in bed bug bite marks. The accommodation was appalling, smelling rotten. Very unpleasant! A definate health hazard!
Helpful (0)
|Replies (0)RR
Reyno R
1 reviews | Active since Jan 2020
19 Sept 2024, 20:10
Bed bugs galore!
Their Zevenwacht Cottages are riddled with bed bugs. I stayed there a few nights ago with a colleague on a work trip. Both of our bodies are covered in bed bug bite marks. The accommodation was appalling, smelling rotten. Very unpleasant! A definate health hazard!
0
Replies (0)KM
Kelly M
1 reviews | Active since Jan 2020
12 May 2024, 11:44
Utterly disgusted
I'm deeply disappointed by the treatment I received at Zevenwacht Wine Estate restaurant today. I arrived for lunch without realizing a booking was required. However, the lady at the door simply turned me away with a cursory apology, saying they were fully booked. She didn't even offer to take my number for a cancellation. This experience has soured my opinion of the establishment, and I doubt I'll return.
Helpful (0)
|Replies (0)KM
Kelly M
1 reviews | Active since Jan 2020
12 May 2024, 11:44
Utterly disgusted
I'm deeply disappointed by the treatment I received at Zevenwacht Wine Estate restaurant today. I arrived for lunch without realizing a booking was required. However, the lady at the door simply turned me away with a cursory apology, saying they were fully booked. She didn't even offer to take my number for a cancellation. This experience has soured my opinion of the establishment, and I doubt I'll return.
0
Replies (0)AM
AD
Alison D
1 reviews | Active since Jan 2020
27 Oct 2023, 14:24
Unprofessional
I am honestly speechless by the weak service provided by zevenwacht. I wanted to have my 21st there and the venue was surprisingly free so you just have to pay for food and drinks so that makes sense to why the service was bad. They are very friendly yes but no professionalism. I will not be having my 21st there anymore because there is no communication after sending multiple emails with no response because they can’t seem to answers questions or give you the right information. I made an appointment to discuss the plans of the 21st and the lady was clearly not prepared after making the appointment 2 weeks in advance. We have met up twice and I even brought up the emails that she does not reply too and it seems to be the same lady (her name is adrie) she just tries to dodge it. Very disappointing. I was trying to sort everything out and they just ruined the experience and made it stressful. If you want something done just do it yourself because why is communicating with a customer so difficult when that is all I want. Good communication and professionalism. Bad bad bad I am always envious of those that receive good quality service sigh
Helpful (0)
|Replies (0)AD
Alison D
1 reviews | Active since Jan 2020
27 Oct 2023, 14:24
Unprofessional
I am honestly speechless by the weak service provided by zevenwacht. I wanted to have my 21st there and the venue was surprisingly free so you just have to pay for food and drinks so that makes sense to why the service was bad. They are very friendly yes but no professionalism. I will not be having my 21st there anymore because there is no communication after sending multiple emails with no response because they can’t seem to answers questions or give you the right information. I made an appointment to discuss the plans of the 21st and the lady was clearly not prepared after making the appointment 2 weeks in advance. We have met up twice and I even brought up the emails that she does not reply too and it seems to be the same lady (her name is adrie) she just tries to dodge it. Very disappointing. I was trying to sort everything out and they just ruined the experience and made it stressful. If you want something done just do it yourself because why is communicating with a customer so difficult when that is all I want. Good communication and professionalism. Bad bad bad I am always envious of those that receive good quality service sigh
0
Replies (0)JS
Jacqueline S
1 reviews | Active since Jan 2020
7 Feb 2023, 05:41
Zevenwacht Wine Estate
Absolutely beautiful scenery, fantastic food and the most friendliest staff.They check on you to make sure you are happy and comfortable.You get lost in the beautiful surroundings and it's beautiful to take a walk with your partner before or after you have eaten.I recommend this restaurant
Helpful (0)
|Replies (0)JS
Jacqueline S
1 reviews | Active since Jan 2020
7 Feb 2023, 05:41
Zevenwacht Wine Estate
Absolutely beautiful scenery, fantastic food and the most friendliest staff.They check on you to make sure you are happy and comfortable.You get lost in the beautiful surroundings and it's beautiful to take a walk with your partner before or after you have eaten.I recommend this restaurant
0
Replies (0)JC
Juan C
1 reviews | Active since Jan 2020
24 Dec 2022, 08:08
Disgusting
Revolting, revolting, revolting, from the staff, to the grounds, to the staff. The picnic lawns were strewn with empty cartons, rubbish everywhere, cigarette butts. The picnic baskets are an absolute disgusting joke. R500 for stale baguettes and 2 day old pastes shoved in plastic containers. Do not waste your time or money.
Helpful (0)
|Replies (0)JC
Juan C
1 reviews | Active since Jan 2020
24 Dec 2022, 08:08
Disgusting
Revolting, revolting, revolting, from the staff, to the grounds, to the staff. The picnic lawns were strewn with empty cartons, rubbish everywhere, cigarette butts. The picnic baskets are an absolute disgusting joke. R500 for stale baguettes and 2 day old pastes shoved in plastic containers. Do not waste your time or money.
0
Replies (0)jM