Winfields GreatGetAways
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Winfields GreatGetAways has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Winfields GreatGetAways across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Dear All, We are writing to issue a serious warning regarding a *****ulent transaction involving Terri Winfield (allegedly the admin manager) and Belinda, connected to an advert we saw through a well known lodge's link. We were ****med out of R24,000 after attempting to purchase a week's accommodation. Once payment was made, all communication ceased. Despite repeated efforts, we have been unable to reach Terri Winfield or Belinda, and no refund has been issued. This appears to be a deliberate ****, and we urge everyone to exercise extreme caution when dealing with this agency or individuals associated with it. Please verify all details independently before making any payments. We are sharing this to prevent others from falling victim to the same deception. Stay vigilant Sonja Pretorius
1 reviews | Active since Jan 2020
Dear All, We are writing to issue a serious warning regarding a *****ulent transaction involving Terri Winfield (allegedly the admin manager) and Belinda, connected to an advert we saw through a well known lodge's link. We were ****med out of R24,000 after attempting to purchase a week's accommodation. Once payment was made, all communication ceased. Despite repeated efforts, we have been unable to reach Terri Winfield or Belinda, and no refund has been issued. This appears to be a deliberate ****, and we urge everyone to exercise extreme caution when dealing with this agency or individuals associated with it. Please verify all details independently before making any payments. We are sharing this to prevent others from falling victim to the same deception. Stay vigilant Sonja Pretorius
1 reviews | Active since Jan 2020
Thank you to Winfields and customer service received from Wynand Muller. You went out if your way to get the exact week and unit I wanted. Every dealing became a pleasant, seamless and great experience in the timeshare purchasing journey. Walked away much better informed on the dynamics of it all. Looking forward to the next one! :) Thanks again.
1 reviews | Active since Jan 2020
Thank you to Winfields and customer service received from Wynand Muller. You went out if your way to get the exact week and unit I wanted. Every dealing became a pleasant, seamless and great experience in the timeshare purchasing journey. Walked away much better informed on the dynamics of it all. Looking forward to the next one! :) Thanks again.
1 reviews | Active since Jan 2020
They sold my week at Ngwenya, the buyer already paid them they transferred the week into the new owners' name, in I think Febr 2025 but I have not received the full amount. When they send an email, there is no name & contact details so you don't know who you are speaking to The sales person when he answers my call (does not happen often) promises to find out what is going on and let me know, also does not do that. Then ignores my calls / WA's I do not get any answers.. their promises also come to nothing.
1 reviews | Active since Jan 2020
They sold my week at Ngwenya, the buyer already paid them they transferred the week into the new owners' name, in I think Febr 2025 but I have not received the full amount. When they send an email, there is no name & contact details so you don't know who you are speaking to The sales person when he answers my call (does not happen often) promises to find out what is going on and let me know, also does not do that. Then ignores my calls / WA's I do not get any answers.. their promises also come to nothing.
1 reviews | Active since Jan 2020
They sold my week at Ngwenya, the buyer already paid them they transferred the week into the new owners' name, in I think Febr 2025 but I have not received the full amount. The sales person (Rick Stoessen) when he answers my call (does not happen often) promises to find out what is going on and let me know, also does not do that. Then ignores my calls / WA's
1 reviews | Active since Jan 2020
They sold my week at Ngwenya, the buyer already paid them they transferred the week into the new owners' name, in I think Febr 2025 but I have not received the full amount. The sales person (Rick Stoessen) when he answers my call (does not happen often) promises to find out what is going on and let me know, also does not do that. Then ignores my calls / WA's
1 reviews | Active since Jan 2020
This company will take your money and not refund you when they promise to. I will be laying a charge of ***** and theft against them. STAY AWAY
1 reviews | Active since Jan 2020
This company will take your money and not refund you when they promise to. I will be laying a charge of ***** and theft against them. STAY AWAY
1 reviews | Active since Jan 2020
Absolutely Magic service received by Agent working for WGG ( Winfields Great Getaways) Rick Stoessel. Polite, respectful, honest and my honest opinion simply the greatest timeshare service ever!!! Thanks WGG
1 reviews | Active since Jan 2020
Absolutely Magic service received by Agent working for WGG ( Winfields Great Getaways) Rick Stoessel. Polite, respectful, honest and my honest opinion simply the greatest timeshare service ever!!! Thanks WGG
1 reviews | Active since Jan 2020
This business sells timeshare – one way or another – with or without ethical values. After my husband passed away in 2021 only 40 days after we got married, a broker representing Winfields GreatGetAways, took advantage of my situation and sold me several timeshare weeks and weekends with the express understanding that I can rent them out and increase my income. (BS) Unfortunately, this did not realise, partly because it was not the truth but only sales talk and partly because I did not get what I offered to purchase. And the esteemed director, who poses as an admin lady, signed contracts on my behalf, which she knew was not in accordance with my offer to purchase. BUT you pay capital and levies upfront – and you only see the discrepancies AFTER the so-called admin lady signed them. In the absence of answers from Winfields GreatGetAways, I cancelled all the deals in 2022 and requested a full refund because of the discrepancies, but also because although I asked several times, I did not know which resort belonged to which timeshare and how to contact any of them or even how to check the dates against the resort allocated weeks. To date I still have not received confirmation of transfer of the timeshare, however I am being hunted for payment of levies. Winfields GreatGetAways keep the levies until the buyer is harassed by the resort and only then do they pay it over. After all my correspondence were ignored by the GreatGetAways director, Ms Belinda Winfields, I now find myself in a situation where I actually have to PAY TO GET RID OF THE TIMESHARE and where I have to bite my tongue and take the onslaught of words from lawyers who are not privy to the facts of what transpired during and after the sale(s) were made. NOW I REALLY JUST WANT A GREAT GET AWAY FROM TIMESHARE WITHOUT LOSING MORE MONEY! So Ms Belinda Winfields, if the above is untrue, then please pay back my money i.e. R241 741.
1 reviews | Active since Jan 2020
This business sells timeshare – one way or another – with or without ethical values. After my husband passed away in 2021 only 40 days after we got married, a broker representing Winfields GreatGetAways, took advantage of my situation and sold me several timeshare weeks and weekends with the express understanding that I can rent them out and increase my income. (BS) Unfortunately, this did not realise, partly because it was not the truth but only sales talk and partly because I did not get what I offered to purchase. And the esteemed director, who poses as an admin lady, signed contracts on my behalf, which she knew was not in accordance with my offer to purchase. BUT you pay capital and levies upfront – and you only see the discrepancies AFTER the so-called admin lady signed them. In the absence of answers from Winfields GreatGetAways, I cancelled all the deals in 2022 and requested a full refund because of the discrepancies, but also because although I asked several times, I did not know which resort belonged to which timeshare and how to contact any of them or even how to check the dates against the resort allocated weeks. To date I still have not received confirmation of transfer of the timeshare, however I am being hunted for payment of levies. Winfields GreatGetAways keep the levies until the buyer is harassed by the resort and only then do they pay it over. After all my correspondence were ignored by the GreatGetAways director, Ms Belinda Winfields, I now find myself in a situation where I actually have to PAY TO GET RID OF THE TIMESHARE and where I have to bite my tongue and take the onslaught of words from lawyers who are not privy to the facts of what transpired during and after the sale(s) were made. NOW I REALLY JUST WANT A GREAT GET AWAY FROM TIMESHARE WITHOUT LOSING MORE MONEY! So Ms Belinda Winfields, if the above is untrue, then please pay back my money i.e. R241 741.
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