XF
Xplorer Fly FIshing
Unclaimed Business
XF
Performance(last 12 months):
#2Ranked In Other
100 NPSVery Likely
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceML
Martin L
1 reviews | Active since Jan 2020
13 Mar 2025, 11:56
X-Plorer exceptional
I was on the hunt for what I thought was an extinct item. A spare ****l for a reel that has been discontinued for well over decade. So i got hold Jono from XPlorer and he said "Hell no, don't be so negative. I'll have a look in the warehouse". Well, low and behold Jono got back to me with great news, he had located the item I am looking for, and for peanuts. The courier cost was more than the ****l LOL. Then they went further and gave me a surprise gift, and the cherry on top! the courier drop of the parcel before my payment even cleared. I'd give more stars if I could. I've been using the XPlorer brand since there inception without ever having a hassle with the products and always the greatest service. Thanks team
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Martin L
1 reviews | Active since Jan 2020
13 Mar 2025, 11:56
X-Plorer exceptional
I was on the hunt for what I thought was an extinct item. A spare ****l for a reel that has been discontinued for well over decade. So i got hold Jono from XPlorer and he said "Hell no, don't be so negative. I'll have a look in the warehouse". Well, low and behold Jono got back to me with great news, he had located the item I am looking for, and for peanuts. The courier cost was more than the ****l LOL. Then they went further and gave me a surprise gift, and the cherry on top! the courier drop of the parcel before my payment even cleared. I'd give more stars if I could. I've been using the XPlorer brand since there inception without ever having a hassle with the products and always the greatest service. Thanks team
0
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Craig B
1 reviews | Active since Jan 2020
30 Apr 2024, 08:08
Xplorer Fly Fishing, xplore other options.
Good day, I was in the market for a new pair of wading boots, I found a pair marked down from R2300 to R999 on Xplorer Fly fishing website. I was monitoring it for over a week and was waiting to get paid. Pay day came and I did the online purchase through Xplorer webpage included the courier cost and was forwarded to 'PAYFAST' where I made a payment of R1119. Following day I receive a mail from an Xplorer representative stating that they are baffled as to why the website allowed the sale as there is no stock and discontinued ages ago and the next bet is another pair of boots which cost R3750 and if not they could refund me. I told them I was not willing to pay the price of R3750 and a refund would have to do. I also mentioned that they will have to sort out their website. I would have left it there if the Xplorer representative never mailed me again, stating that the R999 was 5 yrs ago prices (why was it on your website in the week then?) and if they had to import them they would cost R3000 and stating to me that "so you not going to find a wading boot at that price again" and that the refund will be processed. I did a little research comparing to other flyfishing suppliers similar boot in the same make sell between R2200 to R2750. Reels on their site selling at R1100 only with Xplorer logo sell for R750 at other suppliers for the exact same reel. Xplorer is over priced. If there was some sort of better customer relation and compensation or something, special offer or something as the mistake was on their side and site. So yes do your research.
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Craig B
1 reviews | Active since Jan 2020
30 Apr 2024, 08:08
Xplorer Fly Fishing, xplore other options.
Good day, I was in the market for a new pair of wading boots, I found a pair marked down from R2300 to R999 on Xplorer Fly fishing website. I was monitoring it for over a week and was waiting to get paid. Pay day came and I did the online purchase through Xplorer webpage included the courier cost and was forwarded to 'PAYFAST' where I made a payment of R1119. Following day I receive a mail from an Xplorer representative stating that they are baffled as to why the website allowed the sale as there is no stock and discontinued ages ago and the next bet is another pair of boots which cost R3750 and if not they could refund me. I told them I was not willing to pay the price of R3750 and a refund would have to do. I also mentioned that they will have to sort out their website. I would have left it there if the Xplorer representative never mailed me again, stating that the R999 was 5 yrs ago prices (why was it on your website in the week then?) and if they had to import them they would cost R3000 and stating to me that "so you not going to find a wading boot at that price again" and that the refund will be processed. I did a little research comparing to other flyfishing suppliers similar boot in the same make sell between R2200 to R2750. Reels on their site selling at R1100 only with Xplorer logo sell for R750 at other suppliers for the exact same reel. Xplorer is over priced. If there was some sort of better customer relation and compensation or something, special offer or something as the mistake was on their side and site. So yes do your research.
0
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Anonymous
1 reviews | Active since Jan 2020
11 Oct 2016, 10:30
Best service on qaulity goods
<p>I'm a keen fly fisher and i invested in a Xplorer Backpack and Chest pack, however after a few uses the strap of the backpack ripped out, i could clearly see that it was a factory fault. i contacted John Geils at Jandi Trading and they assisted me instantly. i send them the backpack and after they looked at it they notified me that they will replace it at no cost. this is truelly great service.</p> <p> </p> <p>Thanks for the team at Xplorer for the great product but more importan the aftemarket service i recieved.</p> <p> </p> <p>Regrads,</p> <p>Jaco</p>
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Anonymous
1 reviews | Active since Jan 2020
11 Oct 2016, 10:30
Best service on qaulity goods
<p>I'm a keen fly fisher and i invested in a Xplorer Backpack and Chest pack, however after a few uses the strap of the backpack ripped out, i could clearly see that it was a factory fault. i contacted John Geils at Jandi Trading and they assisted me instantly. i send them the backpack and after they looked at it they notified me that they will replace it at no cost. this is truelly great service.</p> <p> </p> <p>Thanks for the team at Xplorer for the great product but more importan the aftemarket service i recieved.</p> <p> </p> <p>Regrads,</p> <p>Jaco</p>
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