ZH
Zola Health clinic
Unclaimed Business
ZH
Zola Health clinic
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Zola Health clinic
Zola Health clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Zola Health clinic across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMZ
SN
SIMANGELE N
1 reviews | Active since Jan 2020
22 Jan 2025, 11:12
Zola clinic rude clerk
This is the worst clinic ever ..the clerk that assisted me today was very rude and she must go to training...they can't find my file I'm a chronic patient...they told me they can't assist me if the file is missing please assist this clinic is ridiculous
Helpful (0)
|Replies (0)SN
SIMANGELE N
1 reviews | Active since Jan 2020
22 Jan 2025, 11:12
Zola clinic rude clerk
This is the worst clinic ever ..the clerk that assisted me today was very rude and she must go to training...they can't find my file I'm a chronic patient...they told me they can't assist me if the file is missing please assist this clinic is ridiculous
0
Replies (0)GN
Gugulami N
1 reviews | Active since Jan 2020
4 Dec 2023, 12:58
Bad experience
Zola clinic had a worse experience I got you've been here from 12 pm I'm coming from work had to knock off cos I was not feeling ohk but the hours I spend here it's a no no. They don't attend us doctors are not here and nurses are no were to be found they said they're in lunch forever
Helpful (0)
|Replies (0)GN
Gugulami N
1 reviews | Active since Jan 2020
4 Dec 2023, 12:58
Bad experience
Zola clinic had a worse experience I got you've been here from 12 pm I'm coming from work had to knock off cos I was not feeling ohk but the hours I spend here it's a no no. They don't attend us doctors are not here and nurses are no were to be found they said they're in lunch forever
0
Replies (0)LM
NK
Nonjabulo K
1 reviews | Active since Jan 2020
26 Jul 2023, 12:29
Frustrated community member
Something needs to be done about this clinic I have been here from 9:00am brought my daughter we have been waiting for a doctor to arrive it's even 14:30pm still no sign we are told to wait the whole clinic waiting for a single doctor to attend patients no attendance from doctors the clinic is full of kids elderly people its frustrating you complain but nothing is being done about it and sadly it's an everyday thing
Helpful (0)
|Replies (0)NK
Nonjabulo K
1 reviews | Active since Jan 2020
26 Jul 2023, 12:29
Frustrated community member
Something needs to be done about this clinic I have been here from 9:00am brought my daughter we have been waiting for a doctor to arrive it's even 14:30pm still no sign we are told to wait the whole clinic waiting for a single doctor to attend patients no attendance from doctors the clinic is full of kids elderly people its frustrating you complain but nothing is being done about it and sadly it's an everyday thing
0
Replies (0)BS
Bajabulile S
1 reviews | Active since Jan 2020
11 May 2021, 07:43
Disgusting service at Zola Clinic
I arrived at this clinic at 9 a.m to see the psychiatrist. Upon arrival a student nurse sent me to the psychologist who then turned me back to the nurses to ask for the psychiatrist. I found a lady whom they call Lizzy or sister Mpi who has such a bad attitude. She turned me away as if my problem was nothing requested a referral letter which I had. I then said I will start the entire process from the beginning at the clinic. Walking out of the ward, crying, an external facilitator took me to the Facility Manager, Mr B Molefe, who went to sister Mpi and gave her instructions on what to do. I had no clue who the man was but me arriving with Mr B Molefe angered Lizzy and her attitude and behavior became worse, bear in mind I suffer from depression. I went to the doctor at Zola as instructed but was returned to the mental health ward to be given the next step when I requested to be assisted, Lizzy gave me attitude, she spoke to me as if I was suppose to know how things work at Zola and belittled and humiliated me infront of many other patients. When I asked to be assisted she kept quiet for 5 minutes before telling me to return to me seat. I went back to the Facility Manager and he came to ask her why she would not assist me. She then cooked up a story of how I didn't want her to assist a patient who arrived at 7 and attend to me whereas all I was asking for was a way forward. I showed her respect throughout until she told me she doesn't care if I die, I should have told the doctor all those things I was telling her. At this point I was distraught, could hardly get a word out until the ward doctor came to assist me. The behavior of the staff at Zola Clinic is revolting. They attend to patients as if the clinic is their homes. I will go back because I need help with my mental issues and I can't leave the process in the middle as she mentioned that I only wanted a letter to be excused from work. I am further shattered and truly disgusted at the clinic as a whole because they failed a patient in need and I know I am not the only one.
Helpful (0)
|Replies (0)BS
Bajabulile S
1 reviews | Active since Jan 2020
11 May 2021, 07:43
Disgusting service at Zola Clinic
I arrived at this clinic at 9 a.m to see the psychiatrist. Upon arrival a student nurse sent me to the psychologist who then turned me back to the nurses to ask for the psychiatrist. I found a lady whom they call Lizzy or sister Mpi who has such a bad attitude. She turned me away as if my problem was nothing requested a referral letter which I had. I then said I will start the entire process from the beginning at the clinic. Walking out of the ward, crying, an external facilitator took me to the Facility Manager, Mr B Molefe, who went to sister Mpi and gave her instructions on what to do. I had no clue who the man was but me arriving with Mr B Molefe angered Lizzy and her attitude and behavior became worse, bear in mind I suffer from depression. I went to the doctor at Zola as instructed but was returned to the mental health ward to be given the next step when I requested to be assisted, Lizzy gave me attitude, she spoke to me as if I was suppose to know how things work at Zola and belittled and humiliated me infront of many other patients. When I asked to be assisted she kept quiet for 5 minutes before telling me to return to me seat. I went back to the Facility Manager and he came to ask her why she would not assist me. She then cooked up a story of how I didn't want her to assist a patient who arrived at 7 and attend to me whereas all I was asking for was a way forward. I showed her respect throughout until she told me she doesn't care if I die, I should have told the doctor all those things I was telling her. At this point I was distraught, could hardly get a word out until the ward doctor came to assist me. The behavior of the staff at Zola Clinic is revolting. They attend to patients as if the clinic is their homes. I will go back because I need help with my mental issues and I can't leave the process in the middle as she mentioned that I only wanted a letter to be excused from work. I am further shattered and truly disgusted at the clinic as a whole because they failed a patient in need and I know I am not the only one.
0
Replies (0)