AP
Access pools
Unclaimed Business
AP
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFK
Frans K
1 reviews | Active since Jan 2020
29 Dec 2019, 18:13
Scam Artist - Beware
I can confirm that Juan Diedericks and his father Jaap Diedericks are by far the BIGGEST SWIMMING POOL SCAMMERS. Quick and smooth talking when quoting, sending invoices and collecting large deposits, but then they start making promises, and then lying and then disappear. After 3 months, had to buy a pool shell from his previous employer who told me that they had asked him to leave, as they were concerned about his ethics - Thanks Advance Pools - pool was delivered within 3 days - and I was at their factory - much more a Pool Factory than Juan's backyard operation - and Advance Pools had about 20 pools being prepared for delivery. I will now have to wait for SAPS to investigate case of fraud against Juan from Access Pools and hope I will get my money back. Clearly I got caught with a lot of others - Can confirm that Juan and his father Jaap Diedericks (Platinum Pools / Pool and Pave / Blue Star Pools) - work under different company names. Lets join forces and get them Juan Diedericks behind bars.
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Frans K
1 reviews | Active since Jan 2020
29 Dec 2019, 18:13
Scam Artist - Beware
I can confirm that Juan Diedericks and his father Jaap Diedericks are by far the BIGGEST SWIMMING POOL SCAMMERS. Quick and smooth talking when quoting, sending invoices and collecting large deposits, but then they start making promises, and then lying and then disappear. After 3 months, had to buy a pool shell from his previous employer who told me that they had asked him to leave, as they were concerned about his ethics - Thanks Advance Pools - pool was delivered within 3 days - and I was at their factory - much more a Pool Factory than Juan's backyard operation - and Advance Pools had about 20 pools being prepared for delivery. I will now have to wait for SAPS to investigate case of fraud against Juan from Access Pools and hope I will get my money back. Clearly I got caught with a lot of others - Can confirm that Juan and his father Jaap Diedericks (Platinum Pools / Pool and Pave / Blue Star Pools) - work under different company names. Lets join forces and get them Juan Diedericks behind bars.
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Heidie Z
1 reviews | Active since Jan 2020
18 Dec 2019, 05:24
Juan Diederiks Access Pools
Biggest swimming pool scamster, taking big deposits and not delivering any service. Quick and efficient when quoting and sending invoice for 70% deposit, but then Juan Diederiks from Access Pools, dissappeares from the surface of the earth. 27 August 2019 we asked for a quotation for a pool. The quotation was received quickly including a winter discount. We booked and paid a 70% deposit on 26 September 2019. Since payment of the deposit, we had to constantly phone, Juan to get a delivery date. Whenever he answered he said that he will phone right back, need to check the diary, he wil phone back in 2 minutes.... He never phones back, when you said you will hold, he gives a specific date, but 2 days before the date when you phone to follow up the truck was not available, or other excuses. He also will block your calls or not answer. I opened a case for misleading and theft against him at the SAPS and he even lied to the police when the constable phoned him to get a delivery date. When I blocked his account at the bank's fraud department he could phone us constantly with empty promises. Somehow he slipped us and opened his account again transferring the money to a different account. Please do not get caught out by him. They work under different company names. When you buy a swimming pool a smaller deposit normally is required, and then you pay it off as the installation progresses. We even went to his factory a couple of times and there were pools. Do your homework properly before investing in a pool or construction work done. This is a battle taking up all our time to try and resolve his fraudulent transactions. Please can you contact me 0795049650 heidievanzyl@gmail.com if you were scammed by him lets join forces and create a big effort to expose him and get him out of business defrauding other clients.
Helpful (0)
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Heidie Z
1 reviews | Active since Jan 2020
18 Dec 2019, 05:24
Juan Diederiks Access Pools
Biggest swimming pool scamster, taking big deposits and not delivering any service. Quick and efficient when quoting and sending invoice for 70% deposit, but then Juan Diederiks from Access Pools, dissappeares from the surface of the earth. 27 August 2019 we asked for a quotation for a pool. The quotation was received quickly including a winter discount. We booked and paid a 70% deposit on 26 September 2019. Since payment of the deposit, we had to constantly phone, Juan to get a delivery date. Whenever he answered he said that he will phone right back, need to check the diary, he wil phone back in 2 minutes.... He never phones back, when you said you will hold, he gives a specific date, but 2 days before the date when you phone to follow up the truck was not available, or other excuses. He also will block your calls or not answer. I opened a case for misleading and theft against him at the SAPS and he even lied to the police when the constable phoned him to get a delivery date. When I blocked his account at the bank's fraud department he could phone us constantly with empty promises. Somehow he slipped us and opened his account again transferring the money to a different account. Please do not get caught out by him. They work under different company names. When you buy a swimming pool a smaller deposit normally is required, and then you pay it off as the installation progresses. We even went to his factory a couple of times and there were pools. Do your homework properly before investing in a pool or construction work done. This is a battle taking up all our time to try and resolve his fraudulent transactions. Please can you contact me 0795049650 heidievanzyl@gmail.com if you were scammed by him lets join forces and create a big effort to expose him and get him out of business defrauding other clients.
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Replies (0)MS
Marina S
1 reviews | Active since Jan 2020
11 Nov 2019, 16:47
STAY AWAY FROM ACCESS POOLS
Please stay away from Access pools !! I have ordered a fiberglass swimming pool from Juan Diederiks. I had to pay upfront. Said he will deliver after 10 days. Its been a month now and nothing has happened. Just telling me lies everyday why he can't deliver. And now not returning my calls.
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Marina S
1 reviews | Active since Jan 2020
11 Nov 2019, 16:47
STAY AWAY FROM ACCESS POOLS
Please stay away from Access pools !! I have ordered a fiberglass swimming pool from Juan Diederiks. I had to pay upfront. Said he will deliver after 10 days. Its been a month now and nothing has happened. Just telling me lies everyday why he can't deliver. And now not returning my calls.
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Menesh K
1 reviews | Active since Jan 2020
8 Jul 2019, 14:03
Swimming pool scam artist
So just to keep everyone in the loop on the progress of this matter. Today I’ve been back to Access pools premises after being to small claims court. Was advise by the clerk of the court to send a letter of demand for my money and all expenses incurred due to this fraudster. Went straight to Juan Diederiks of Access Pools and Handed over the letter of demand for him to refund my money. Furthermore, I had a chat with the owner of a company called Advance Pools a Mr Gerhard Vermeulen who says Juan Diederiks use to work for him until he fired him for stealing customers deposit money for swimming pools. Getting clients to deposit money into his personal account and selling pools from a competitor. Advance Pools are also in the process of legal action against Juan Diederiks from Access Pools for stealing Advance Pools designs. I’ve also been told that apparently there are other clients also in the process of legal action against Juan Diederiks for taking payment and not delivering. So, as you can see, this guy Juan Diederiks from Access Pools is nothing but a scam artist out to defraud people. Will be back with further updates to keep you posted.
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Menesh K
1 reviews | Active since Jan 2020
8 Jul 2019, 14:03
Swimming pool scam artist
So just to keep everyone in the loop on the progress of this matter. Today I’ve been back to Access pools premises after being to small claims court. Was advise by the clerk of the court to send a letter of demand for my money and all expenses incurred due to this fraudster. Went straight to Juan Diederiks of Access Pools and Handed over the letter of demand for him to refund my money. Furthermore, I had a chat with the owner of a company called Advance Pools a Mr Gerhard Vermeulen who says Juan Diederiks use to work for him until he fired him for stealing customers deposit money for swimming pools. Getting clients to deposit money into his personal account and selling pools from a competitor. Advance Pools are also in the process of legal action against Juan Diederiks from Access Pools for stealing Advance Pools designs. I’ve also been told that apparently there are other clients also in the process of legal action against Juan Diederiks for taking payment and not delivering. So, as you can see, this guy Juan Diederiks from Access Pools is nothing but a scam artist out to defraud people. Will be back with further updates to keep you posted.
0
Replies (0)MK
Menesh K
1 reviews | Active since Jan 2020
5 Jul 2019, 18:44
Swimming pool scam company
So here’s an update regarding this rogue....today I went to his business premises....unfortunately got there just after 5pm due to traffic...and this was after Juan Diedriks kept ignoring my calls and then eventually blocking my number...upon getting there I was told by his landlord that he had just left to fetch his wife Natasha....so I get the land lord to call him...he answers and says his in Rustenburg....a lie obviously....so his upset because I’ve mentioned him on Hello Peter and published his scam on Facebook....refuses to return my money and I says he will deliver when wants to. The matter has now gone to my attorneys.
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Menesh K
1 reviews | Active since Jan 2020
5 Jul 2019, 18:44
Swimming pool scam company
So here’s an update regarding this rogue....today I went to his business premises....unfortunately got there just after 5pm due to traffic...and this was after Juan Diedriks kept ignoring my calls and then eventually blocking my number...upon getting there I was told by his landlord that he had just left to fetch his wife Natasha....so I get the land lord to call him...he answers and says his in Rustenburg....a lie obviously....so his upset because I’ve mentioned him on Hello Peter and published his scam on Facebook....refuses to return my money and I says he will deliver when wants to. The matter has now gone to my attorneys.
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Replies (0)MK
Menesh K
1 reviews | Active since Jan 2020
3 Jul 2019, 14:57
Failure to deliver
Access pools are the worst company to deal with when it comes to buying a fiberglass pool. At sale stage they put every other company down regarding their manufacturing process because Juan worked for all of them so he knows. Insisted that full payment must be made upfront. Payment made same day with immediate clearance. This was done on a Tuesday....promised delivery over the coming weekend....weekend came and went....promised delivery Monday afternoon....Monday came and went....Monday said he can’t give a date as to when he can deliver...... People be careful.....this guy Juan will say and do and promise you the world to secure the deal...once you’ve paid he does not have any customer service....you have to wait and don’t have a choice. He also refuse to refund my money. This matter will be handed over to my attorneys....I will be buying a new pool tomorrow from another company.
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Menesh K
1 reviews | Active since Jan 2020
3 Jul 2019, 14:57
Failure to deliver
Access pools are the worst company to deal with when it comes to buying a fiberglass pool. At sale stage they put every other company down regarding their manufacturing process because Juan worked for all of them so he knows. Insisted that full payment must be made upfront. Payment made same day with immediate clearance. This was done on a Tuesday....promised delivery over the coming weekend....weekend came and went....promised delivery Monday afternoon....Monday came and went....Monday said he can’t give a date as to when he can deliver...... People be careful.....this guy Juan will say and do and promise you the world to secure the deal...once you’ve paid he does not have any customer service....you have to wait and don’t have a choice. He also refuse to refund my money. This matter will be handed over to my attorneys....I will be buying a new pool tomorrow from another company.
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