AS
African Sun Travel
Unclaimed Business
AS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKW
Kathleen W
1 reviews | Active since Jan 2020
10 Nov 2022, 09:10
An exceptionally bad weekend in Durban, KZN.
The was noise terrible all night. The front stuff were speaking so load in Zulu. Early house of the morning there was one guy hooting non stop asking the lady at the reception to open the gate for him, but she was refusing. Honestly my stay there was horrible, but what else should I expect from Durban?
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Kathleen W
1 reviews | Active since Jan 2020
10 Nov 2022, 09:10
An exceptionally bad weekend in Durban, KZN.
The was noise terrible all night. The front stuff were speaking so load in Zulu. Early house of the morning there was one guy hooting non stop asking the lady at the reception to open the gate for him, but she was refusing. Honestly my stay there was horrible, but what else should I expect from Durban?
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Replies (0)WP
Wesley P
1 reviews | Active since Jan 2020
11 Mar 2022, 17:47
African Sun Travel
Would not recommended these guys at all...booked my car to be railed ...trains were cancelled 4 times... requested a refund which was supposed to be effected the 10th of May 2021..... almost a year later and still no refund or response in sight...calls go unanswered.....emails not responded to.... appalling service I must say!!!!........Do not use these guys you will be sorry!!!.. If anyone has any news agency or media contacts please let's expose these thieves who are allowed to operate in broad daylight...
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Wesley P
1 reviews | Active since Jan 2020
11 Mar 2022, 17:47
African Sun Travel
Would not recommended these guys at all...booked my car to be railed ...trains were cancelled 4 times... requested a refund which was supposed to be effected the 10th of May 2021..... almost a year later and still no refund or response in sight...calls go unanswered.....emails not responded to.... appalling service I must say!!!!........Do not use these guys you will be sorry!!!.. If anyone has any news agency or media contacts please let's expose these thieves who are allowed to operate in broad daylight...
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charlene C
1 reviews | Active since Jan 2020
17 Jan 2022, 09:21
SCAMMERS
THEY ARE SCAMMERS THEY MAKE BOOKINGS TAKE YOUR MONEY AND NEVER REVERT BACK I TRIED GOOGLING BUT CAN TTRACE THEM HAVE EVEN SENT SOME ONE TO THEIR OFFICES DOES ANY ONE HAVE MORE INFO I AM OPENNING A FRAUD CASE AGAINST THEM AND LAUREN MIA DE VOS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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charlene C
1 reviews | Active since Jan 2020
17 Jan 2022, 09:21
SCAMMERS
THEY ARE SCAMMERS THEY MAKE BOOKINGS TAKE YOUR MONEY AND NEVER REVERT BACK I TRIED GOOGLING BUT CAN TTRACE THEM HAVE EVEN SENT SOME ONE TO THEIR OFFICES DOES ANY ONE HAVE MORE INFO I AM OPENNING A FRAUD CASE AGAINST THEM AND LAUREN MIA DE VOS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (0)RB
Ramona B
1 reviews | Active since Jan 2020
27 Jul 2021, 12:35
SCAMSTERS
Hi I have also fallen to prey to African Sun Travel's underhanded dealings. My car was supposed to be transported to cape town end of April, a day before departure the train service got cancelled. I've emailed Lauren De Vos from African Sun Travel's on numerous occasions to refund my money but to no avail. None of their contact details are working. I think the company should be handed over to Legal because this is fraud. I've contacted Shosaloza and they've advised that the money had been refunded to African Sun Travel.
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Ramona B
1 reviews | Active since Jan 2020
27 Jul 2021, 12:35
SCAMSTERS
Hi I have also fallen to prey to African Sun Travel's underhanded dealings. My car was supposed to be transported to cape town end of April, a day before departure the train service got cancelled. I've emailed Lauren De Vos from African Sun Travel's on numerous occasions to refund my money but to no avail. None of their contact details are working. I think the company should be handed over to Legal because this is fraud. I've contacted Shosaloza and they've advised that the money had been refunded to African Sun Travel.
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Replies (0)cC
charlene C
1 reviews | Active since Jan 2020
12 May 2021, 09:42
TRAVELLING
NEVER BOOK FROM AFRICAN SUN TRAVEL THEY KNOW ABOUT TRAVELING PROBLEMS THEN THEY STILL TAKE YOUR MONEY AND BOOK THEN 3 DAYS BEFORE DEPARTURE YOU NEED TO FIND OUT THAT YOU WONT BE ABLE TOO TRAVEL THEN THEY TAKE ANOTHER WEEK TO RESPOND TO A EMAIL ASKING ABOUT YOUR REFUND THEY ARE THIEFS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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charlene C
1 reviews | Active since Jan 2020
12 May 2021, 09:42
TRAVELLING
NEVER BOOK FROM AFRICAN SUN TRAVEL THEY KNOW ABOUT TRAVELING PROBLEMS THEN THEY STILL TAKE YOUR MONEY AND BOOK THEN 3 DAYS BEFORE DEPARTURE YOU NEED TO FIND OUT THAT YOU WONT BE ABLE TOO TRAVEL THEN THEY TAKE ANOTHER WEEK TO RESPOND TO A EMAIL ASKING ABOUT YOUR REFUND THEY ARE THIEFS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (0)MK
Meagan K
1 reviews | Active since Jan 2020
23 Mar 2021, 17:54
Still waiting for REFUND!
I was really looking forward to travel with shosholoza meyl (December 2020) which we booked with South African Railways. We drove to Johannesburg for 2 hours to take the train, ONLY to be informed at the ticket counter that the trains have been canceled! What a disappointment!(SINCE the travel agent knew about the canceled trains 1 week prior) Why was this not communicated with the passengers earlier? We were told by shosholoza meyl that we needed to apply for a refund though the agent we booked with. I have communicated with the agent numerous times. 3 months later and we are still waiting.
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Meagan K
1 reviews | Active since Jan 2020
23 Mar 2021, 17:54
Still waiting for REFUND!
I was really looking forward to travel with shosholoza meyl (December 2020) which we booked with South African Railways. We drove to Johannesburg for 2 hours to take the train, ONLY to be informed at the ticket counter that the trains have been canceled! What a disappointment!(SINCE the travel agent knew about the canceled trains 1 week prior) Why was this not communicated with the passengers earlier? We were told by shosholoza meyl that we needed to apply for a refund though the agent we booked with. I have communicated with the agent numerous times. 3 months later and we are still waiting.
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Replies (0)CB
Charné Blom
1 reviews | Active since Jan 2020
11 Mar 2021, 07:40
Scammers!
If I could give a negative rating it would be -10. They are very quick to reply when you make a booking and have to pay, but the moment they need to refund you due to a cancelled trip (by them, not me), they disappear from the earth. There is no contact number, just the agent that emailed you, who is all of a sudden non existing. Lauren de Vos does not reply to any of my emails and I still did not receive a refund after 2 months. They are an absolute scam! Funny enough how their website has only good reviews, but as soon as you start investigating, every single review is negative and they scammed 100's of people, all due to a cancelation on their side. Pathetic is not even describing the service!
Helpful (0)
|Replies (0)CB
Charné Blom
1 reviews | Active since Jan 2020
11 Mar 2021, 07:40
Scammers!
If I could give a negative rating it would be -10. They are very quick to reply when you make a booking and have to pay, but the moment they need to refund you due to a cancelled trip (by them, not me), they disappear from the earth. There is no contact number, just the agent that emailed you, who is all of a sudden non existing. Lauren de Vos does not reply to any of my emails and I still did not receive a refund after 2 months. They are an absolute scam! Funny enough how their website has only good reviews, but as soon as you start investigating, every single review is negative and they scammed 100's of people, all due to a cancelation on their side. Pathetic is not even describing the service!
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Replies (0)LB
Leon B
1 reviews | Active since Jan 2020
17 Feb 2021, 16:20
African Sun Travel - never again
I booked with African Sun Travel, for Shosholoza Meyl, from JHB to Cape Town Dec2020 and only discovered when we arrived at the JHB station for departure, that Shosholoza is not running. We had to travel by bus, which was very uncomfortable. Still no word from African Sun Travel, that Shosholoza Meyl is not running, even after emailing the consultant Lauren, whom we did the booking with, to advise. Nothing. We contacted Shosholoza Meyl to check if the train will be running back on 3Jan21, and still the train is not running, and no reply or anything from African Sun Travel. We made other arrangements to come back to JHB, advised Lauren that we request the refund. Lauren said that once Shosholoza credits them they will refund. Which is nonsense. You pay them, they must refund. It is now 17 Feb21, still no refund, and no response whatsoever from African Sun Travel. You must pay them to 'secure you booking', but to get a refund is a nightmare. You can only contact the consultant via email or Skype. Absolutely pathetic. No communication from them. I will never book though African Sun Travel again.
Helpful (0)
|Replies (0)LB
Leon B
1 reviews | Active since Jan 2020
17 Feb 2021, 16:20
African Sun Travel - never again
I booked with African Sun Travel, for Shosholoza Meyl, from JHB to Cape Town Dec2020 and only discovered when we arrived at the JHB station for departure, that Shosholoza is not running. We had to travel by bus, which was very uncomfortable. Still no word from African Sun Travel, that Shosholoza Meyl is not running, even after emailing the consultant Lauren, whom we did the booking with, to advise. Nothing. We contacted Shosholoza Meyl to check if the train will be running back on 3Jan21, and still the train is not running, and no reply or anything from African Sun Travel. We made other arrangements to come back to JHB, advised Lauren that we request the refund. Lauren said that once Shosholoza credits them they will refund. Which is nonsense. You pay them, they must refund. It is now 17 Feb21, still no refund, and no response whatsoever from African Sun Travel. You must pay them to 'secure you booking', but to get a refund is a nightmare. You can only contact the consultant via email or Skype. Absolutely pathetic. No communication from them. I will never book though African Sun Travel again.
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