A(
ARTsolar (Pty) Ltd
Claimed Business
A(
ARTsolar (Pty) Ltd
Claimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
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in Construction & Hardware
NPS Score
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Recommended: Unlikely
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lizzy M
1 reviews | Active since Jan 2020
25 Feb 2025, 19:07
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lizzy M
1 reviews | Active since Jan 2020
25 Feb 2025, 19:07
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Craig C
1 reviews | Active since Jan 2020
3 Apr 2024, 03:31
Shocking installation, fire hazard
Absolutely shocking installation. Wires hanging down. Trunking incomplete. Fire started in the combiner box due to loose wires. COC provide for an installation tat is clearly not complient. No service. No responce to emails. lawyers now getting involved to get this mes sorted out.
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Craig C
1 reviews | Active since Jan 2020
3 Apr 2024, 03:31
Shocking installation, fire hazard
Absolutely shocking installation. Wires hanging down. Trunking incomplete. Fire started in the combiner box due to loose wires. COC provide for an installation tat is clearly not complient. No service. No responce to emails. lawyers now getting involved to get this mes sorted out.
0
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Mishka
1 reviews | Active since Jan 2020
22 Nov 2023, 15:11
************** because of not being vaccinated
I app**** for the position as a receptionist that they advertise, upon doing that I was called my the HR personal or someone from their recruitment team with regards to coming for an interview tomorrow. On the ad there was no mention of needed to be vaccinated but I was asked by this individual if I was and my reply was no. I then received and email stating that my interview has been canceled because I am not vaccinated. I am shocked at this
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Mishka
1 reviews | Active since Jan 2020
22 Nov 2023, 15:11
************** because of not being vaccinated
I app**** for the position as a receptionist that they advertise, upon doing that I was called my the HR personal or someone from their recruitment team with regards to coming for an interview tomorrow. On the ad there was no mention of needed to be vaccinated but I was asked by this individual if I was and my reply was no. I then received and email stating that my interview has been canceled because I am not vaccinated. I am shocked at this
0
Replies (0)RM
Rory M
1 reviews | Active since Jan 2020
24 Apr 2023, 08:55
Damaged Stock supp**** knowing By ArtSolar
I placed an order for Solar panels. Whent he stock arrived the first panel on the pallet was cracked. Triton Express confirmed that they do not repack the stock, only collect and delivery. There is not evidence of damage on the pallet or the underside of the panel. This points tot he fact that ArtSolar supp**** a damaged solar panel. There is no investigation from ArtSolar. They are a local manufacturer of solar panels, which is good for the SA economy but if they are not going to get their service quality up then they will not meet the requirements when compared to the other imports. At this point in time I will not use them again. I would rather look at other agents of solar panels and solar equipment.
Helpful (0)
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Rory M
1 reviews | Active since Jan 2020
24 Apr 2023, 08:55
Damaged Stock supp**** knowing By ArtSolar
I placed an order for Solar panels. Whent he stock arrived the first panel on the pallet was cracked. Triton Express confirmed that they do not repack the stock, only collect and delivery. There is not evidence of damage on the pallet or the underside of the panel. This points tot he fact that ArtSolar supp**** a damaged solar panel. There is no investigation from ArtSolar. They are a local manufacturer of solar panels, which is good for the SA economy but if they are not going to get their service quality up then they will not meet the requirements when compared to the other imports. At this point in time I will not use them again. I would rather look at other agents of solar panels and solar equipment.
0
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Nicki B
1 reviews | Active since Jan 2020
14 Nov 2022, 08:40
Solar panels, inverter and batteries
If you are considering having an inverter and batteries/solar panels installed, I strongly recommend ART Solar. After not receiving replies from 3 local companies, we contacted ART Solar and despite them being situated over 100km's away from us, Amanda (sales) was quick to give us a quotation with different options, as well as to update them as we changed our minds. Amanda is extremely efficient and kept us updated every step of the way. Thobeka and his team were amazing during the installation - they're professional, friendly and competent. They also kept us well informed, ensured all safety measures were in place, left the place neat and tidy and Thobeka explained every facet of the installation to us. It was a pleasure to deal with such an efficient and professional company.
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Nicki B
1 reviews | Active since Jan 2020
14 Nov 2022, 08:40
Solar panels, inverter and batteries
If you are considering having an inverter and batteries/solar panels installed, I strongly recommend ART Solar. After not receiving replies from 3 local companies, we contacted ART Solar and despite them being situated over 100km's away from us, Amanda (sales) was quick to give us a quotation with different options, as well as to update them as we changed our minds. Amanda is extremely efficient and kept us updated every step of the way. Thobeka and his team were amazing during the installation - they're professional, friendly and competent. They also kept us well informed, ensured all safety measures were in place, left the place neat and tidy and Thobeka explained every facet of the installation to us. It was a pleasure to deal with such an efficient and professional company.
0
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T M
1 reviews | Active since Jan 2020
20 Oct 2021, 05:35
Poor Client Service
Worst experience with this crowd. Purchased a panel and accessories. Panel did not suit application as it was slightly oversized in dimensions. Panel was unused still in factory packaging. Took it in for return but was received with suspicion and a very onerous and bureaucratic return process. Had about 5 people “investigate” the return. All of the responses were patronizing and frustrating. After much fuss, refund was issued. To date the accessories that I purchased where not supplied as their claim that the supplier had not delivered. Absolutely no response from sales person beyond that with a definitive timeframe. I would strongly discourage anyone from supporting this company as they certainly don’t value paying customers.
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T M
1 reviews | Active since Jan 2020
20 Oct 2021, 05:35
Poor Client Service
Worst experience with this crowd. Purchased a panel and accessories. Panel did not suit application as it was slightly oversized in dimensions. Panel was unused still in factory packaging. Took it in for return but was received with suspicion and a very onerous and bureaucratic return process. Had about 5 people “investigate” the return. All of the responses were patronizing and frustrating. After much fuss, refund was issued. To date the accessories that I purchased where not supplied as their claim that the supplier had not delivered. Absolutely no response from sales person beyond that with a definitive timeframe. I would strongly discourage anyone from supporting this company as they certainly don’t value paying customers.
0
Replies (0)JB
JANIEN B
1 reviews | Active since Jan 2020
6 Jul 2021, 08:02
Returned battery still under warranty not being replaced!
Terrible service. We have bought a battery from them and the battery is under warranty, it was giving problems as it is not keeping the load capacity it should be. Now I am unable to work from home when load shedding because I have no battery as it was returned to the company and they refuse to replace it, even tho it is under warranty.
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JANIEN B
1 reviews | Active since Jan 2020
6 Jul 2021, 08:02
Returned battery still under warranty not being replaced!
Terrible service. We have bought a battery from them and the battery is under warranty, it was giving problems as it is not keeping the load capacity it should be. Now I am unable to work from home when load shedding because I have no battery as it was returned to the company and they refuse to replace it, even tho it is under warranty.
0
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