AB
Autohaus Beyers
Verified Business
AB
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Autohaus Beyers earns strong praise for fast, professional vehicle purchases with named consultants like Mohammed, Mohsin, Nithesh, Wesley and Lee delivering seamless deals, quick finance approvals, and doorstep delivery. However, a recurring minority of customers describe serious post-sale breakdowns including undisclosed defects, missing spare keys, unresolved licensing and registration delays, and dealership silence once payment clears.
TrustIndex
8.4
Ranking
#25
in Car Dealerships
NPS Score
55
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Autohaus Beyers is widely praised for fast, efficient vehicle purchases, strong trade-in offers, and standout sales staff like Mohammed, Mohsin, Wesley, Nithesh and Lee. However, a notable minority of customers report serious after-sales failures involving registration delays, unresolved defects, ignored complaints, and accountability gaps once payment is received.
Autohaus Beyers's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Customers consistently describe seamless purchases, fast finance approvals, same-day or next-day delivery, competitive trade-in values, and transparent pricing. Repeat buyers cite multi-vehicle relationships built over years with named consultants who structure favourable deals.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Big thanks to MMU BYD for the outstanding service and delivery of the 2026 BYD Shark 🔥👏 Excited to be taking delivery of my very first PHEV vehicle, and I couldn’t have asked for a better experience. From start to finish, the service was absolutely excellent. The entire process was handled professionally, quickly, and with great efficiency. A special thank you to Mo for going above and beyond to make everything smooth and stress-free. Really appreciate the exceptional customer service and attention to detail throughout the whole experience. Dealers assisting dealers — this is what great teamwork and service is all about 👏 Highly recommend MMU BYD! 🚘⚡ #MMUBYD #BYDShark #2026BYDShark #BYD #PHEV #FirstPHEV #DealersAssistingDealers #ExcellentService #EfficientService #CustomerExperience #NewRide #DriveTheFuture #ThankYou #Mo #BYDSouthAfrica #HappyCustomer
1 reviews | Active since Jan 2020
Big thanks to MMU BYD for the outstanding service and delivery of the 2026 BYD Shark 🔥👏 Excited to be taking delivery of my very first PHEV vehicle, and I couldn’t have asked for a better experience. From start to finish, the service was absolutely excellent. The entire process was handled professionally, quickly, and with great efficiency. A special thank you to Mo for going above and beyond to make everything smooth and stress-free. Really appreciate the exceptional customer service and attention to detail throughout the whole experience. Dealers assisting dealers — this is what great teamwork and service is all about 👏 Highly recommend MMU BYD! 🚘⚡ #MMUBYD #BYDShark #2026BYDShark #BYD #PHEV #FirstPHEV #DealersAssistingDealers #ExcellentService #EfficientService #CustomerExperience #NewRide #DriveTheFuture #ThankYou #Mo #BYDSouthAfrica #HappyCustomer
1 reviews | Active since Jan 2020
This is my second vehical purchase with Autohaus Beyers with the last year. Great service from Mohammed from start to end. Best prices paid on trade in and a very nice selection of cars. Treat your customers well and you gain thier trust for future purchases. Thanks Mohammed for the great service you have provided me.
1 reviews | Active since Jan 2020
This is my second vehical purchase with Autohaus Beyers with the last year. Great service from Mohammed from start to end. Best prices paid on trade in and a very nice selection of cars. Treat your customers well and you gain thier trust for future purchases. Thanks Mohammed for the great service you have provided me.
1 reviews | Active since Jan 2020
Honestly the best car dealership experience i have ever had. Contacted them from durban, within 5 hours the car which I was interested in was in durban ready for me to view.
1 reviews | Active since Jan 2020
Honestly the best car dealership experience i have ever had. Contacted them from durban, within 5 hours the car which I was interested in was in durban ready for me to view.
The most common complaint about Autohaus Beyers, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. A meaningful subset of customers report being ignored after collection, with unanswered calls, unreturned WhatsApp messages, and management failing to resolve escalations. Registration permits, spare keys, and trade-in settlements drag on for months without proactive updates.
Autohaus Beyers scores 3.7 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Sales Process (4.3); their weakest is After-Sales Service (2.8). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Autohaus Beyers has a TrustIndex of 8.4 out of 10 on Hellopeter, based on 157 reviews in the last 12 months. Hellopeter has tracked Autohaus Beyers across 443 total reviews. How is the TrustIndex calculated? →