

Bakwena Motor Sales
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Bakwena Motor Sales has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bakwena Motor Sales across 13 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Misrepresented Faulty Ford EcoSport Sold – No Accountability from Seller I bought a Ford EcoSport from Mr. Corne Lingenfelder on 20 November 2024, based on his promises that the car was accident-free, in excellent condition, recently serviced, and came with a 6-month warranty. From the moment I took delivery, I encountered multiple serious issues: Rattling noises from the door panels and “dashboard” Faulty air conditioning and warning sings as I have got proof of all of them and communicated with Corne and he disregarded all my pleading Undiagnosed mechanical issues underneath the vehicle Signs of prior damage/poor repairs Despite raising these issues immediately with Mr. Lingenfelder (with proof via WhatsApp), he kept delaying, failed to follow through on his commitments, and ultimately refused to take any responsibility. His final response on 16 May 2025 was dismissive: > "Ek kan nie die voertuig staan en nuut maak en dit is wat jy nou van my verwag." (“I can’t make the vehicle new again, and that’s what you expect from me.”)( These are Corne’s direct words as WhatsApp conversation) I purchased this car in good faith, trusting the representations made. Instead, I’ve been left with a defective car, empty promises, and no meaningful support. This is not how any customer deserves to be treated. I have reported this matter to the Motor Industry Ombudsman of South Africa (MIOSA) and will pursue all available channels until this is resolved. 📌 If you're considering buying from this seller – beware.
1 reviews | Active since Jan 2020
Misrepresented Faulty Ford EcoSport Sold – No Accountability from Seller I bought a Ford EcoSport from Mr. Corne Lingenfelder on 20 November 2024, based on his promises that the car was accident-free, in excellent condition, recently serviced, and came with a 6-month warranty. From the moment I took delivery, I encountered multiple serious issues: Rattling noises from the door panels and “dashboard” Faulty air conditioning and warning sings as I have got proof of all of them and communicated with Corne and he disregarded all my pleading Undiagnosed mechanical issues underneath the vehicle Signs of prior damage/poor repairs Despite raising these issues immediately with Mr. Lingenfelder (with proof via WhatsApp), he kept delaying, failed to follow through on his commitments, and ultimately refused to take any responsibility. His final response on 16 May 2025 was dismissive: > "Ek kan nie die voertuig staan en nuut maak en dit is wat jy nou van my verwag." (“I can’t make the vehicle new again, and that’s what you expect from me.”)( These are Corne’s direct words as WhatsApp conversation) I purchased this car in good faith, trusting the representations made. Instead, I’ve been left with a defective car, empty promises, and no meaningful support. This is not how any customer deserves to be treated. I have reported this matter to the Motor Industry Ombudsman of South Africa (MIOSA) and will pursue all available channels until this is resolved. 📌 If you're considering buying from this seller – beware.
1 reviews | Active since Jan 2020
bought a car from them, a week into driving it i realized the clutch was sluggish and told them about it , they said i must bring it, after bringing it in it stayed there for a full week without updates eventually called them, they told me they saw that the clutch was finished, why would they sell a vehicle with a finished clutch. i went to collect the vehicle the following week it seemed fine until i decided to take somewhere else for a full inspection and diagnosis they told me the clutch was never changed and the car had misfiring issues which was due to finished spark plugs they **** about performing a full service on the vehicle too, car was also out of alignment it was later revealed to me that it hit a pot hole severely and the control arm is bent.. bad experience with them
1 reviews | Active since Jan 2020
bought a car from them, a week into driving it i realized the clutch was sluggish and told them about it , they said i must bring it, after bringing it in it stayed there for a full week without updates eventually called them, they told me they saw that the clutch was finished, why would they sell a vehicle with a finished clutch. i went to collect the vehicle the following week it seemed fine until i decided to take somewhere else for a full inspection and diagnosis they told me the clutch was never changed and the car had misfiring issues which was due to finished spark plugs they **** about performing a full service on the vehicle too, car was also out of alignment it was later revealed to me that it hit a pot hole severely and the control arm is bent.. bad experience with them
1 reviews | Active since Jan 2020
Brilliant service prior to taking delivery. But now absolutely no afters ale service. We had our Nissan juke for a whole 1 week. We get no answers on progress off repairs, and now no response on a request for a substitution of goods. Only empty promise! They are good at buying time.
1 reviews | Active since Jan 2020
Brilliant service prior to taking delivery. But now absolutely no afters ale service. We had our Nissan juke for a whole 1 week. We get no answers on progress off repairs, and now no response on a request for a substitution of goods. Only empty promise! They are good at buying time.
1 reviews | Active since Jan 2020
It is with utmost frustration that I am writing this review as a last resort. I am pleading and begging for help. I bought an Amarok in February from Bakwena motors, and since have only had the vehicle in my possession for less than a month in total due to back and forth. This was mainly due to many, many faults in the vehicle, from oil leaks, to turbo malfunction, to leaving us stranded halfway to Bloemfontein with absolutely no word from Bakwena motors at that time, and many more. I contacted MFC of which they referred me to the ombudsman, of which this process was already done in April/May. The dealership promised to fix the vehicle or replace it, of which nothing has come to light as I still do not have a reliable vehicle! It seems that none of the faults on the vehicle are adequately repaired and the vehicle has to be returned just about on a weekly basis after driving it for a single day every time. The vehicle came back once again 3 days ago, of which after driving it to work only once, it once again has a massive oil leak and needs to be returned to the dealership. Every single payment has been made until this day, and many many promises to me have not been fulfilled. What more can I do but plead and beg after paying for a vehicle which is not only unreliable, but not even in my possession for most of the time.
1 reviews | Active since Jan 2020
It is with utmost frustration that I am writing this review as a last resort. I am pleading and begging for help. I bought an Amarok in February from Bakwena motors, and since have only had the vehicle in my possession for less than a month in total due to back and forth. This was mainly due to many, many faults in the vehicle, from oil leaks, to turbo malfunction, to leaving us stranded halfway to Bloemfontein with absolutely no word from Bakwena motors at that time, and many more. I contacted MFC of which they referred me to the ombudsman, of which this process was already done in April/May. The dealership promised to fix the vehicle or replace it, of which nothing has come to light as I still do not have a reliable vehicle! It seems that none of the faults on the vehicle are adequately repaired and the vehicle has to be returned just about on a weekly basis after driving it for a single day every time. The vehicle came back once again 3 days ago, of which after driving it to work only once, it once again has a massive oil leak and needs to be returned to the dealership. Every single payment has been made until this day, and many many promises to me have not been fulfilled. What more can I do but plead and beg after paying for a vehicle which is not only unreliable, but not even in my possession for most of the time.
1 reviews | Active since Jan 2020
The Bakwena Motors Gezina, Wonderboom, we were assistes by Percy a very good humble Guy and all his Bosses, sucks, bullies, unfriendly you would swear the cars that you are buying there carries their Brand. They better change their attitude As for Percy, Keep it up Bro you deserve other people or bosses or team members
1 reviews | Active since Jan 2020
The Bakwena Motors Gezina, Wonderboom, we were assistes by Percy a very good humble Guy and all his Bosses, sucks, bullies, unfriendly you would swear the cars that you are buying there carries their Brand. They better change their attitude As for Percy, Keep it up Bro you deserve other people or bosses or team members
1 reviews | Active since Jan 2020
I want to take this moment to appreciate the excellent customer service I received from Bakwena Motor Sales Gezina. They handled my issue with the utmost professionalism and a courteous manner, which was truly exceptional. I am incredibly impressed with the level of customer service I experienced during my recent interaction with this company. The entire team which I interacted with was attentive, and knowledgeable, and went above and beyond to ensure my satisfaction. I would like to express my gratitude for the outstanding customer service. They were prompt in their responses, showed empathy towards my concerns, and resolved my issues efficiently. Thank you for the exceptional customer service I received from your company. You're friendly, and patient, and took the time to understand my needs, resulting in a positive and stress-free experience. I commend you all for the outstanding customer service provided. The dedication you all displayed in resolving my problem with speed and efficiency truly exceeded my expectations. You were professional prompt, and willing to go the extra mile and that made me feel valued as a customer. I am extremely satisfied with such customer service. (Big five to Percy and Werneg, and of course HiQ Gezina - Jaudrech).
1 reviews | Active since Jan 2020
I want to take this moment to appreciate the excellent customer service I received from Bakwena Motor Sales Gezina. They handled my issue with the utmost professionalism and a courteous manner, which was truly exceptional. I am incredibly impressed with the level of customer service I experienced during my recent interaction with this company. The entire team which I interacted with was attentive, and knowledgeable, and went above and beyond to ensure my satisfaction. I would like to express my gratitude for the outstanding customer service. They were prompt in their responses, showed empathy towards my concerns, and resolved my issues efficiently. Thank you for the exceptional customer service I received from your company. You're friendly, and patient, and took the time to understand my needs, resulting in a positive and stress-free experience. I commend you all for the outstanding customer service provided. The dedication you all displayed in resolving my problem with speed and efficiency truly exceeded my expectations. You were professional prompt, and willing to go the extra mile and that made me feel valued as a customer. I am extremely satisfied with such customer service. (Big five to Percy and Werneg, and of course HiQ Gezina - Jaudrech).
1 reviews | Active since Jan 2020
I purchased a motor vehicle from them on the 24.12.2022 and the Natis documents is still outstanding. the MIOSA and Consumer council have been contacted in March 2023 to date i have not received the documents.
1 reviews | Active since Jan 2020
I purchased a motor vehicle from them on the 24.12.2022 and the Natis documents is still outstanding. the MIOSA and Consumer council have been contacted in March 2023 to date i have not received the documents.
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