BB
Barclays Bank Uk
Unclaimed Business
BB
Barclays Bank Uk
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Barclays Bank Uk
Barclays Bank Uk has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Barclays Bank Uk across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIB
Iain B
1 reviews | Active since Jan 2020
24 Feb 2026, 17:19
BARCLAYS BANK DISASTER
I have had a Barclays account for over 30 year. After moving to Cape Town from London I kept my account. It has received income monthly and a few Debit orders run from it. Well, because I have a South African address, the geniuses at Barclays have suspended my account. And I am advised to reactivate it I have visit a branch- IN THE UK!!!! I need to cancel a debit order and transact( the account is well in credit) but I can't. After many hours( literally) of trying to speak to someone who can help, with zero success, I am resorting to posting on hellopeter. all in the hope of having a sensible conversation with someone at Barclays who both cares and can help. My main bank account is with a digital bank. What a pleasure. It is easy to see how they are going to eat the legacy banks lunch.
Helpful (0)
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Iain B
1 reviews | Active since Jan 2020
24 Feb 2026, 17:19
BARCLAYS BANK DISASTER
I have had a Barclays account for over 30 year. After moving to Cape Town from London I kept my account. It has received income monthly and a few Debit orders run from it. Well, because I have a South African address, the geniuses at Barclays have suspended my account. And I am advised to reactivate it I have visit a branch- IN THE UK!!!! I need to cancel a debit order and transact( the account is well in credit) but I can't. After many hours( literally) of trying to speak to someone who can help, with zero success, I am resorting to posting on hellopeter. all in the hope of having a sensible conversation with someone at Barclays who both cares and can help. My main bank account is with a digital bank. What a pleasure. It is easy to see how they are going to eat the legacy banks lunch.
0
Replies (0)IB
Iain B
1 reviews | Active since Jan 2020
18 Feb 2026, 13:51
Locked Out of My Barclays Account — Shocking Service
I have banked with Barclays UK for over 30 years and I have never experienced service as poor as this. I no longer live in the UK and have been locked out of my account for months. During this time, I have had transactions that needed to be concluded, yet I have had zero access to my banking facilities. I have spent hours and hours trying to resolve this through online support and customer service channels, without success. The only solution offered has been for me to physically visit a branch in the UK — an entirely unrealistic requirement given that I am no longer resident there. It is staggering that a global bank the size of Barclays cannot provide a secure remote verification process for long-standing international clients. Instead, I am being denied access to my own funds. This situation is unacceptable and has caused ongoing frustration and inconvenience. I am asking for urgent intervention from a senior Barclays UK representative to restore my account access and provide a practical solution — without requiring international travel simply to access my own bank account.
Helpful (0)
|Replies (0)IB
Iain B
1 reviews | Active since Jan 2020
18 Feb 2026, 13:51
Locked Out of My Barclays Account — Shocking Service
I have banked with Barclays UK for over 30 years and I have never experienced service as poor as this. I no longer live in the UK and have been locked out of my account for months. During this time, I have had transactions that needed to be concluded, yet I have had zero access to my banking facilities. I have spent hours and hours trying to resolve this through online support and customer service channels, without success. The only solution offered has been for me to physically visit a branch in the UK — an entirely unrealistic requirement given that I am no longer resident there. It is staggering that a global bank the size of Barclays cannot provide a secure remote verification process for long-standing international clients. Instead, I am being denied access to my own funds. This situation is unacceptable and has caused ongoing frustration and inconvenience. I am asking for urgent intervention from a senior Barclays UK representative to restore my account access and provide a practical solution — without requiring international travel simply to access my own bank account.
0
Replies (0)DS
Derek S
1 reviews | Active since Jan 2020
10 Jul 2025, 08:36
Barclays have my Money
I have been a customer since 1968 even though I left UK in 1970 and live in Cape Town. Because of low activity my UK account was frozen and the balance moved elsewhere. I have tried for several years to get this balance without success. I have no access to their many digital channels. However, they do have my details as they sent me full statements in the past to my postal address.
Helpful (0)
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Derek S
1 reviews | Active since Jan 2020
10 Jul 2025, 08:36
Barclays have my Money
I have been a customer since 1968 even though I left UK in 1970 and live in Cape Town. Because of low activity my UK account was frozen and the balance moved elsewhere. I have tried for several years to get this balance without success. I have no access to their many digital channels. However, they do have my details as they sent me full statements in the past to my postal address.
0
Replies (0)JB
Julie B
1 reviews | Active since Jan 2020
3 May 2025, 03:31
Barclays bank Barcl...
Barclays bank Barclays closed my mom's accounts 4 months ago, due to having a foreign address, in still trying to get her money back, she is 88 years old and her accommodation hasn't been paid for 4, months, her pension has stopped due to acc closure, no one at the bank is listening, no one returns me calls when promised, I'm at my weeks end with this bank, the service is less than pathetic and my mom is in dire straights, I'm so angry 😢
Helpful (0)
|Replies (0)JB
Julie B
1 reviews | Active since Jan 2020
3 May 2025, 03:31
Barclays bank Barcl...
Barclays bank Barclays closed my mom's accounts 4 months ago, due to having a foreign address, in still trying to get her money back, she is 88 years old and her accommodation hasn't been paid for 4, months, her pension has stopped due to acc closure, no one at the bank is listening, no one returns me calls when promised, I'm at my weeks end with this bank, the service is less than pathetic and my mom is in dire straights, I'm so angry 😢
0
Replies (0)JS
Janet S
1 reviews | Active since Jan 2020
4 Feb 2025, 00:02
How I was able to recover my money back.
I trusted them with a substantial amount of money. However, when I tried to withdraw my funds, the problems started. My requests were met with constant delays, and eventually, all communication from their end stopped. It became clear that I had been s c a m m e d. In my search for a way to re-cover my money, I came across (c h e l s y d e s m a r a i s 7 0 (AT) g m a i l c o m), a re-covery service that specializes in helping victims of *****. Skeptical but desperate, I reached out to them. From the very beginning, their team was responsive, professional, and clearly experienced in handling cases like mine. They took over the entire process, contacting via WhatsApp ; +1 (443) 2 0 7 2 4 2 5 Imperial-Finance on my behalf and working tirelessly to resolve the issue.
Helpful (0)
|Replies (0)JS
Janet S
1 reviews | Active since Jan 2020
4 Feb 2025, 00:02
How I was able to recover my money back.
I trusted them with a substantial amount of money. However, when I tried to withdraw my funds, the problems started. My requests were met with constant delays, and eventually, all communication from their end stopped. It became clear that I had been s c a m m e d. In my search for a way to re-cover my money, I came across (c h e l s y d e s m a r a i s 7 0 (AT) g m a i l c o m), a re-covery service that specializes in helping victims of *****. Skeptical but desperate, I reached out to them. From the very beginning, their team was responsive, professional, and clearly experienced in handling cases like mine. They took over the entire process, contacting via WhatsApp ; +1 (443) 2 0 7 2 4 2 5 Imperial-Finance on my behalf and working tirelessly to resolve the issue.
0
Replies (0)SW
Stuart W
1 reviews | Active since Jan 2020
9 Sept 2024, 19:25
Barclays Bank UK
Barclays Bank UK are absolutely usless. Customer service and feed back atrocious. One can hardly ever speak to a human always to a computerised voice. Can’t email a complaint. The whole system is antiquated. Have to,write and post a letter. Really!!! In this day and age?Or to some remote call centre .Can’t get answer to a question. After more than thirty years of banking with them, can’t believe the service. Don’t bank with them!!! Totally and utterly usless.
Helpful (0)
|Replies (0)SW
Stuart W
1 reviews | Active since Jan 2020
9 Sept 2024, 19:25
Barclays Bank UK
Barclays Bank UK are absolutely usless. Customer service and feed back atrocious. One can hardly ever speak to a human always to a computerised voice. Can’t email a complaint. The whole system is antiquated. Have to,write and post a letter. Really!!! In this day and age?Or to some remote call centre .Can’t get answer to a question. After more than thirty years of banking with them, can’t believe the service. Don’t bank with them!!! Totally and utterly usless.
0
Replies (0)AR
Audrey R
1 reviews | Active since Jan 2020
2 May 2024, 09:00
Shocking customer service
I have been dealing with this institution since 2012 and of late I am finding it impossible to get any customer service whatsoever from them. It took approximately 18 months to get a new debit card .. the pin code requested at the same time still to date has not been received. To constantly call and request things from them is futile. I just wish they would sort out their customer service interactiona and consider their clients who live in other countries and deal with the problems they may have in that country..
Helpful (0)
|Replies (0)AR
Audrey R
1 reviews | Active since Jan 2020
2 May 2024, 09:00
Shocking customer service
I have been dealing with this institution since 2012 and of late I am finding it impossible to get any customer service whatsoever from them. It took approximately 18 months to get a new debit card .. the pin code requested at the same time still to date has not been received. To constantly call and request things from them is futile. I just wish they would sort out their customer service interactiona and consider their clients who live in other countries and deal with the problems they may have in that country..
0
Replies (0)DS
Derek S
1 reviews | Active since Jan 2020
29 Feb 2024, 12:21
Barclays removing old customers
Barclays have advised me that they are closing my account. After 50+ years. It is because I cannot show them a verified UK address. I now need to close the account myself and move the small balance to South Africa. This is not easy using their technology so I will have to send them a completed form by mail! Notice I am doing all the work for the bank whilst they are only counting the money.
Helpful (0)
|Replies (0)DS
Derek S
1 reviews | Active since Jan 2020
29 Feb 2024, 12:21
Barclays removing old customers
Barclays have advised me that they are closing my account. After 50+ years. It is because I cannot show them a verified UK address. I now need to close the account myself and move the small balance to South Africa. This is not easy using their technology so I will have to send them a completed form by mail! Notice I am doing all the work for the bank whilst they are only counting the money.
0
Replies (0)