BC
Blyde Canyon Adventure Centre
Unclaimed Business
BC
Blyde Canyon Adventure Centre
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Deon M
1 reviews | Active since Jan 2020
25 Jun 2024, 21:10
See you never again... Blyde River Canyon
If I could give no stars I would. I do not think we will ever be back and we wil not refer anyone to come and stay there.Campers are allowed to disturb the peace and think only of themselves(Shouting,Screaming,Laughing) Some campers are allowed to keep all the campers as wel as those staying in the chalets close to the camp site awake until 11pm.At 4am campers are allowed to scream again and run throug the stands of other campers.Even the people staying in the chalets close to the camp site can't sleep and rest properly.If you complain at reception or security they just smile...Such a shame that campers are allowed to do as they please...even if it disturbs EVERYONE around them.If you want to enjoy a peaceful morning or afternoon;forget about that because the workers will walk through the stand where you are camping and will shout at each other...and call eacher...at the top of their lungs...Is it not the management of the resort's duty to ensure that everyone including the reception and security contributes to the well being of the guests...?
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Deon M
1 reviews | Active since Jan 2020
25 Jun 2024, 21:10
See you never again... Blyde River Canyon
If I could give no stars I would. I do not think we will ever be back and we wil not refer anyone to come and stay there.Campers are allowed to disturb the peace and think only of themselves(Shouting,Screaming,Laughing) Some campers are allowed to keep all the campers as wel as those staying in the chalets close to the camp site awake until 11pm.At 4am campers are allowed to scream again and run throug the stands of other campers.Even the people staying in the chalets close to the camp site can't sleep and rest properly.If you complain at reception or security they just smile...Such a shame that campers are allowed to do as they please...even if it disturbs EVERYONE around them.If you want to enjoy a peaceful morning or afternoon;forget about that because the workers will walk through the stand where you are camping and will shout at each other...and call eacher...at the top of their lungs...Is it not the management of the resort's duty to ensure that everyone including the reception and security contributes to the well being of the guests...?
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Frans K
1 reviews | Active since Jan 2020
8 Jan 2024, 12:28
Blyde River boat cruise
Guys if you book with these guys, make sure you are there and NOTHING can cause you to be late or that you're stuck in an area with no signal. They do not refund, or give you another booking. They do not even call you and discuss your issue with you, no communication except an email that says....TERMS AND CONDITIONS. Feel free to make another booking. R2400 down the drain for something I did not plan, I mean why would I make the booking, pay for it and then not show?? Pathetic to say the least!! O, and when you get through to the office, they tell you that so and so is not in and only that person can help you. 2 weeks later no call was received from them. I honestly hope that my R2400 hard earned money goes down well with them.
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Frans K
1 reviews | Active since Jan 2020
8 Jan 2024, 12:28
Blyde River boat cruise
Guys if you book with these guys, make sure you are there and NOTHING can cause you to be late or that you're stuck in an area with no signal. They do not refund, or give you another booking. They do not even call you and discuss your issue with you, no communication except an email that says....TERMS AND CONDITIONS. Feel free to make another booking. R2400 down the drain for something I did not plan, I mean why would I make the booking, pay for it and then not show?? Pathetic to say the least!! O, and when you get through to the office, they tell you that so and so is not in and only that person can help you. 2 weeks later no call was received from them. I honestly hope that my R2400 hard earned money goes down well with them.
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Michelle D
1 reviews | Active since Jan 2020
3 Jan 2018, 13:18
Not customer service orientated
Booked and paid for Blyde Boat Cruise in October 2017. Never received any mails or calls afterwards to confirm times and dates. (Although other people got phone calls the day before) When we showed up on the 24th December the boat left without our group of 7 people and another group of 4. We just got told it is our loss, the boat waits for no one. We stayed at the jetty to see if you could get onto a next cruise. What a surprise to witness that the next trip was delayed for a group booking. Someone was even allowed to get off the boat and use the restrooms 10 minutes after departure time. We took pictures as proof. They clearly have double standards on who they are willing to wait for. Will rather support other companies in that area in future. They did mail me the evening (wonder how they then suddenly got a hold of my email again?) to say that we cancelled the booking. Clearly not, we stayed there until after 13:00 and then gave up. I emailed them twice with the photos attached, but never received any response.
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Michelle D
1 reviews | Active since Jan 2020
3 Jan 2018, 13:18
Not customer service orientated
Booked and paid for Blyde Boat Cruise in October 2017. Never received any mails or calls afterwards to confirm times and dates. (Although other people got phone calls the day before) When we showed up on the 24th December the boat left without our group of 7 people and another group of 4. We just got told it is our loss, the boat waits for no one. We stayed at the jetty to see if you could get onto a next cruise. What a surprise to witness that the next trip was delayed for a group booking. Someone was even allowed to get off the boat and use the restrooms 10 minutes after departure time. We took pictures as proof. They clearly have double standards on who they are willing to wait for. Will rather support other companies in that area in future. They did mail me the evening (wonder how they then suddenly got a hold of my email again?) to say that we cancelled the booking. Clearly not, we stayed there until after 13:00 and then gave up. I emailed them twice with the photos attached, but never received any response.
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