B
Bobums
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
5|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Bobums
Bobums has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Bobums across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceH
SG
Samantha G
1 reviews | Active since Jan 2020
9 Jun 2025, 08:21
LOVE it!
Thank you Nicole for such passionate service! Brilliant delivery process and absolutely gorgeous towel!!!
Helpful (0)
|Replies (0)SG
Samantha G
1 reviews | Active since Jan 2020
9 Jun 2025, 08:21
LOVE it!
Thank you Nicole for such passionate service! Brilliant delivery process and absolutely gorgeous towel!!!
0
Replies (0)A
JA
Janet A
1 reviews | Active since Jan 2020
6 Mar 2024, 08:10
Bobums are the best
What a pleasant company to deal with. The response was very quick and the product was delivered to my door within a week. Beach towels are of a high quality and look just as they are advertised.
Helpful (0)
|Replies (0)AB
Andrea B
1 reviews | Active since Jan 2020
24 Mar 2022, 14:22
Great service.
I was pleasantly surprised with the good service. Our parcel was delivered in 3 days from ordering. I even asked for a swop of design and they helped me with a quick and easy response. We love our new towels and they work amazing on the beach. Thank you so much. Thanks for the personal touch on the card.
Helpful (0)
|Replies (0)AB
Andrea B
1 reviews | Active since Jan 2020
24 Mar 2022, 14:22
Great service.
I was pleasantly surprised with the good service. Our parcel was delivered in 3 days from ordering. I even asked for a swop of design and they helped me with a quick and easy response. We love our new towels and they work amazing on the beach. Thank you so much. Thanks for the personal touch on the card.
0
Replies (0)AC
Amerige C
1 reviews | Active since Jan 2020
14 Dec 2021, 17:31
BEYOND SATISFIED! ⭐⭐⭐⭐⭐
Truly I am amazed by the excellent client service received from this company. I was last minute Christmas shopping. So to explain this in a better way. I messaged Natalie on WhatsApp on Sunday - 12 Dec, evening and got a prompt response early on Monday morning - 13 Dec, where she confirmed that the items I want is in stock and can be personalized. So where the tricky part came in is that Bobums is located in Durban and I am in Pretoria. Also, Thursday, 16 Dec is a public holiday meaning that the time frame for my order to arrive before/on Wednesday - 15 Dec, was minimal. I explained to Natalie that I would need my order to arrive on Wednesday since Thursday is a public holiday meaning that most couriers are not operating and since we are leaving for holiday early Friday morning- 17 Dec. Long story short .. I placed and paid for my order around about at lunch time on Monday morning - 13 Dec and my package arrived this morning - Tuesday, 14 Dec, at 09:00 am! Belinda and Natalie ensured to accommodate my almost impossible short notice request. Belinda and Natalie saved my Christmas!! I cannot thank them enough. To not even mention the awesome packaging which my towels came in including a card with a personal message and the absolute great quality of the towels is amazing! So soft and yet effective! Thank you ladies, thank you! I would definitely recommend to anyone!
Helpful (0)
|Replies (0)AC
Amerige C
1 reviews | Active since Jan 2020
14 Dec 2021, 17:31
BEYOND SATISFIED! ⭐⭐⭐⭐⭐
Truly I am amazed by the excellent client service received from this company. I was last minute Christmas shopping. So to explain this in a better way. I messaged Natalie on WhatsApp on Sunday - 12 Dec, evening and got a prompt response early on Monday morning - 13 Dec, where she confirmed that the items I want is in stock and can be personalized. So where the tricky part came in is that Bobums is located in Durban and I am in Pretoria. Also, Thursday, 16 Dec is a public holiday meaning that the time frame for my order to arrive before/on Wednesday - 15 Dec, was minimal. I explained to Natalie that I would need my order to arrive on Wednesday since Thursday is a public holiday meaning that most couriers are not operating and since we are leaving for holiday early Friday morning- 17 Dec. Long story short .. I placed and paid for my order around about at lunch time on Monday morning - 13 Dec and my package arrived this morning - Tuesday, 14 Dec, at 09:00 am! Belinda and Natalie ensured to accommodate my almost impossible short notice request. Belinda and Natalie saved my Christmas!! I cannot thank them enough. To not even mention the awesome packaging which my towels came in including a card with a personal message and the absolute great quality of the towels is amazing! So soft and yet effective! Thank you ladies, thank you! I would definitely recommend to anyone!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Feb 2021, 12:20
Bobums Orders make it easy to reward yourself with comfort towelling
Ordering stylish and or personalized beach towels / hand towels etc and yoga mats is a pleasure from this company. They deliver in their stated turnaround time, and have personal contact if there is any issue with back orders. Up there with my favorite online companies I use.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Feb 2021, 12:20
Bobums Orders make it easy to reward yourself with comfort towelling
Ordering stylish and or personalized beach towels / hand towels etc and yoga mats is a pleasure from this company. They deliver in their stated turnaround time, and have personal contact if there is any issue with back orders. Up there with my favorite online companies I use.
0
Replies (0)FA
Farah A
1 reviews | Active since Jan 2020
11 Dec 2019, 09:54
Thanks for shopping now move along
Great products terrible customer service. I placed an order on 6 Dec and sent an email 8 Dec requesting ETA for microfibre towels as I needed to have goods delivered by 12 Dec. I got a response from Belinda Hayes to say it should reach me by then as it should reach couriers 9 Dec. I receive a call yesterday from Caitlin Slade "sorry problem with an item on your order". I reiterate need for 12 Dec delivery. Today she responds, it went to the courier's yesterday whether it reaches you on time is on them.
Helpful (0)
|Replies (0)FA
Farah A
1 reviews | Active since Jan 2020
11 Dec 2019, 09:54
Thanks for shopping now move along
Great products terrible customer service. I placed an order on 6 Dec and sent an email 8 Dec requesting ETA for microfibre towels as I needed to have goods delivered by 12 Dec. I got a response from Belinda Hayes to say it should reach me by then as it should reach couriers 9 Dec. I receive a call yesterday from Caitlin Slade "sorry problem with an item on your order". I reiterate need for 12 Dec delivery. Today she responds, it went to the courier's yesterday whether it reaches you on time is on them.
0
Replies (0)