B
Booksy
Unclaimed Business
B
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJM
Jacqueline M
1 reviews | Active since Jan 2020
12 Mar 2025, 08:23
Refunds
I registered to use this app for my business. Then I was told to activate to be able to use the mobile pay function, after activating the agent tells me that the feature is not supported in my country, in short it has been over a week waiting for my refund and still nothing. Worst experience ever.
Helpful (0)
|Replies (0)JM
Jacqueline M
1 reviews | Active since Jan 2020
12 Mar 2025, 08:23
Refunds
I registered to use this app for my business. Then I was told to activate to be able to use the mobile pay function, after activating the agent tells me that the feature is not supported in my country, in short it has been over a week waiting for my refund and still nothing. Worst experience ever.
0
Replies (0)LH
TG
Taarique G
1 reviews | Active since Jan 2020
1 Feb 2023, 09:57
Most useless company in South Africa
If I could give them a Zero I would. As a business that’s been using Booksy for almost two years it hasn’t been easy. They don’t provide payouts on time, they are not transparent so you will never be able to see how much they collected and how much they paid out because for some reason the amounts never add up. Trying to contact them is the worst. Every single phone line, email address is offline all the time. It’s like the intentionally hire the worst of the worst because they are rude and unbothered. As I business I would never recommend anyone using Booksy. Trying to find an alternative because we cannot continue with these scammers.
Helpful (0)
|Replies (0)TG
Taarique G
1 reviews | Active since Jan 2020
1 Feb 2023, 09:57
Most useless company in South Africa
If I could give them a Zero I would. As a business that’s been using Booksy for almost two years it hasn’t been easy. They don’t provide payouts on time, they are not transparent so you will never be able to see how much they collected and how much they paid out because for some reason the amounts never add up. Trying to contact them is the worst. Every single phone line, email address is offline all the time. It’s like the intentionally hire the worst of the worst because they are rude and unbothered. As I business I would never recommend anyone using Booksy. Trying to find an alternative because we cannot continue with these scammers.
0
Replies (0)DS
Debbie S
1 reviews | Active since Jan 2020
26 Oct 2022, 11:45
Booksy app review system flawed and useless
I made use of this app to make appointments for beauty treatments because it has a review section. This creates the illusion that it is more reliable. However, after having had a bad experience at a salondiscovered that businesses acan simply block a client when they have had an issue. This means the review system is flawed and unreliable rendering the app useless for consumers booking based on reviews. It is unfairly biased. I will no longer be making use of this app and would recommend that anyone using the reviews be careful because it is unreliable and an unrealistic representation of the businesses. They confirmed that they will not do anything from their side to allow me.to.review even though I have proof on my bank statement that I was at the salon. I paid R720 to Pure Gem Nails.The salon marked my appointment as a no show thereby blocking any reviews. Booksy is protecting their client but not taking the consumer into consideration.
Helpful (0)
|Replies (0)DS
Debbie S
1 reviews | Active since Jan 2020
26 Oct 2022, 11:45
Booksy app review system flawed and useless
I made use of this app to make appointments for beauty treatments because it has a review section. This creates the illusion that it is more reliable. However, after having had a bad experience at a salondiscovered that businesses acan simply block a client when they have had an issue. This means the review system is flawed and unreliable rendering the app useless for consumers booking based on reviews. It is unfairly biased. I will no longer be making use of this app and would recommend that anyone using the reviews be careful because it is unreliable and an unrealistic representation of the businesses. They confirmed that they will not do anything from their side to allow me.to.review even though I have proof on my bank statement that I was at the salon. I paid R720 to Pure Gem Nails.The salon marked my appointment as a no show thereby blocking any reviews. Booksy is protecting their client but not taking the consumer into consideration.
0
Replies (0)