Boost Networks
Claimed Business
Boost Networks
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
0Unlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Belinda B
1 reviews | Active since Jan 2020
8 Sept 2023, 09:42
Always Offline with terrible customer service
Their Fibre is more offline than online and support is useless. You would call to report an issue only to be told that you would get feedback and then you never hear from them again. On top of that, the support staff always sounds like they know better and they do not let you as a client feel heard. I called one day because my line was down just to be told they could not help me as they were driving. How do you offer a support line if when you call they are unable to assist. I have sent numerous emails to cancel my line and request a refund as I was not even with them for a month to be told their management would contact me back. This was on August 18th. I have sent 4 follow-up emails and still to this day have not received any communication. When you call them they talk over you the whole time and do not give you as THE CLIENT a chance to talk. THIS IS HONESTLY THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!
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Belinda B
1 reviews | Active since Jan 2020
8 Sept 2023, 09:42
Always Offline with terrible customer service
Their Fibre is more offline than online and support is useless. You would call to report an issue only to be told that you would get feedback and then you never hear from them again. On top of that, the support staff always sounds like they know better and they do not let you as a client feel heard. I called one day because my line was down just to be told they could not help me as they were driving. How do you offer a support line if when you call they are unable to assist. I have sent numerous emails to cancel my line and request a refund as I was not even with them for a month to be told their management would contact me back. This was on August 18th. I have sent 4 follow-up emails and still to this day have not received any communication. When you call them they talk over you the whole time and do not give you as THE CLIENT a chance to talk. THIS IS HONESTLY THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!
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Anonymous
1 reviews | Active since Jan 2020
1 Sept 2023, 09:30
BOOST BROKEN
I usually do my due diligence before subscribing to a ISP. A persistent and charming sales rep blindsided me on this one and I well and truly committed to doing business with this turd of a company. I've dealt with a few in my time but this lot well and truly takes the cake. Stink in just about every regard....
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Anonymous
1 reviews | Active since Jan 2020
1 Sept 2023, 09:30
BOOST BROKEN
I usually do my due diligence before subscribing to a ISP. A persistent and charming sales rep blindsided me on this one and I well and truly committed to doing business with this turd of a company. I've dealt with a few in my time but this lot well and truly takes the cake. Stink in just about every regard....
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Kerry B
1 reviews | Active since Jan 2020
21 Oct 2022, 12:43
Absolutely Fantastic Service
Thank you to Boost Networks for the professional service received. I placed my fibre order with a very professional sales consultant and my fibre was installed 2 days later, all i can say is wow on how professional there workmanship is as well as there professional staff. Keep up the good work
Helpful (0)
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Kerry B
1 reviews | Active since Jan 2020
21 Oct 2022, 12:43
Absolutely Fantastic Service
Thank you to Boost Networks for the professional service received. I placed my fibre order with a very professional sales consultant and my fibre was installed 2 days later, all i can say is wow on how professional there workmanship is as well as there professional staff. Keep up the good work
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Replies (0)