Bosch Car Service OE Service Center
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to thank Bosch Car Service Team Alrode (Alberton).....for their excellent service....they have made unbearable car situation a lot more easier to deal with.... They made sure I'm taken care of throughout the process until everything was done and sorted.
1 reviews | Active since Jan 2020
I would like to thank Bosch Car Service Team Alrode (Alberton).....for their excellent service....they have made unbearable car situation a lot more easier to deal with.... They made sure I'm taken care of throughout the process until everything was done and sorted.
1 reviews | Active since Jan 2020
I got assisted by Mariska at Gezina, the lady is friendly and updates the customer regularly. I give her 10 out of 10 for her services
1 reviews | Active since Jan 2020
I got assisted by Mariska at Gezina, the lady is friendly and updates the customer regularly. I give her 10 out of 10 for her services
1 reviews | Active since Jan 2020
I am currently having a horrible experience with a bosch service censor in Centurion. They keep on fixing my car and within a period of a month it breaks again and they are not coming up with a right diagnosis.i then took the problem up with Bosch head office.The guy who is Paul Lopes who is assigned to assist me and help with my case,is clearly an advocate for the franchise in question. He is blaming it all to my car.the scratches and none service I'm getting.The fact that the complaint form stipulates the 48 hours turn around time from the shop in question to resolve the issue.Mr Lopes said it in my face that they are not compelled to do so.Bosch customer care you can do better by fixing and not letting the Lopes of this world's to bully instead of fixing.Thank you Ria for trying to help, but Lopes is not speaking nice about you..011 6519655
1 reviews | Active since Jan 2020
I am currently having a horrible experience with a bosch service censor in Centurion. They keep on fixing my car and within a period of a month it breaks again and they are not coming up with a right diagnosis.i then took the problem up with Bosch head office.The guy who is Paul Lopes who is assigned to assist me and help with my case,is clearly an advocate for the franchise in question. He is blaming it all to my car.the scratches and none service I'm getting.The fact that the complaint form stipulates the 48 hours turn around time from the shop in question to resolve the issue.Mr Lopes said it in my face that they are not compelled to do so.Bosch customer care you can do better by fixing and not letting the Lopes of this world's to bully instead of fixing.Thank you Ria for trying to help, but Lopes is not speaking nice about you..011 6519655
1 reviews | Active since Jan 2020
Bosch service center gazina. Reconed qashqai turbo. Broke down few km down the line. Took back because of garentee. Waited a month. While test driving they blew cars head gasket and refuses to fix it on their account.
1 reviews | Active since Jan 2020
Bosch service center gazina. Reconed qashqai turbo. Broke down few km down the line. Took back because of garentee. Waited a month. While test driving they blew cars head gasket and refuses to fix it on their account.
1 reviews | Active since Jan 2020
Amazing I paid R4000-00 to have my engine stripped and thrown onto the back of the van and told to come and collect it or face storage costs because I turned down their quote !!! WOW thats good customer service !!!
1 reviews | Active since Jan 2020
Amazing I paid R4000-00 to have my engine stripped and thrown onto the back of the van and told to come and collect it or face storage costs because I turned down their quote !!! WOW thats good customer service !!!
1 reviews | Active since Jan 2020
Make sure you get a quote before any work is done. They strip your engine and hit you with a massive quote for an engine rebuild and then still cant tell you what the fault is. Hold you to ransom by striping your engine.
1 reviews | Active since Jan 2020
Make sure you get a quote before any work is done. They strip your engine and hit you with a massive quote for an engine rebuild and then still cant tell you what the fault is. Hold you to ransom by striping your engine.
1 reviews | Active since Jan 2020
I took my car before the lockdown in March. My car had a blown top gasket, on the 5th of June 2020 they managed to finally fix my car and I went to collect it. Bare in mind, my car never had a problem with the Heater/Air condition. However four days later (on the 9th of June 2020) my car was now licking in the front seat passenger side. Note, I am a IT field technician, I use my car on the daily bases to get to different sites everyday, once I saw the lick on Tuesday I had then to leave my car behind and resort to taxis because I was afraid that it might blow the top again. When I got a chance, which was on Thursday (11 June 2020) morning before I had to work, I took my car back to them and told them that my car is now licking in the front seat which it never had this lick before. They told me my heater is damaged and the water that's licking is coming from the engine and this might cause another blow. Confused as I was, when I returned from work to collect my car they had disconnected my heater and they said they will have to quote me again to fix the heater. I then complained, telling them that my car is still new and it never had the heater issues when I brought it there and when I got it the heater was working fine. I paid a lot of money to fix the top gasket and now I have to pay R6000 of labour to them. These guys are a fraud, I don't recommend anyone to take their car there. They cheated me!!!!!!
1 reviews | Active since Jan 2020
I took my car before the lockdown in March. My car had a blown top gasket, on the 5th of June 2020 they managed to finally fix my car and I went to collect it. Bare in mind, my car never had a problem with the Heater/Air condition. However four days later (on the 9th of June 2020) my car was now licking in the front seat passenger side. Note, I am a IT field technician, I use my car on the daily bases to get to different sites everyday, once I saw the lick on Tuesday I had then to leave my car behind and resort to taxis because I was afraid that it might blow the top again. When I got a chance, which was on Thursday (11 June 2020) morning before I had to work, I took my car back to them and told them that my car is now licking in the front seat which it never had this lick before. They told me my heater is damaged and the water that's licking is coming from the engine and this might cause another blow. Confused as I was, when I returned from work to collect my car they had disconnected my heater and they said they will have to quote me again to fix the heater. I then complained, telling them that my car is still new and it never had the heater issues when I brought it there and when I got it the heater was working fine. I paid a lot of money to fix the top gasket and now I have to pay R6000 of labour to them. These guys are a fraud, I don't recommend anyone to take their car there. They cheated me!!!!!!
1 reviews | Active since Jan 2020
OE Borsch alledged to have installed new piston , crankshaft and oil pump on a Jeep Wrangler without proof of purchase and specifications of the alledged replaced parts . They further installed the incorrect wiring harness on the same vihacle and fail to repair the vihacle . They go an extra mile and insist that they have done the correct purchase of odering the left hand drive harness without with the proof of purchase from Jeep. They are a incompitent fly by night Borsch franchisee who do not follow the correct procedures and not want to take responsibility of their mistakes.
1 reviews | Active since Jan 2020
OE Borsch alledged to have installed new piston , crankshaft and oil pump on a Jeep Wrangler without proof of purchase and specifications of the alledged replaced parts . They further installed the incorrect wiring harness on the same vihacle and fail to repair the vihacle . They go an extra mile and insist that they have done the correct purchase of odering the left hand drive harness without with the proof of purchase from Jeep. They are a incompitent fly by night Borsch franchisee who do not follow the correct procedures and not want to take responsibility of their mistakes.
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