BB
Butcher Block
Unclaimed Business
BB
Butcher Block
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
27 Jul 2024, 10:03
Butcher Block, Hillcrest
We went to Butcher Block, Hillcrest, for lunch, the end of last month. I ordered coffee, which was brought with no milk, and I only got milk after asking for some. The starters were cold. We sent it back, and it came back still cold. After about an hour, or longer, we were still waiting for our main meal. I was never asked what I would like to have on my baked potato. It was brought with something on. Not sure what. The side of vegetables, was butternut and a stir-fry veg. They were both put into the same small bowl. The only food that was hot, was the actual steak. The service was absolutely atrocious. They were also not very busy, when we ere there, so that can not be used as an excuse. Next to us was a table of about 4-6 people. The chair of the one person broke. Even that, did not warrant too much response from the staff. Another chair was brought, with not a word . I did phone and asked to speak to a manager, but did not receive much response. He didn't seem to be too worried about bad service I took my food home, and heated it up at home. For the amount of money spent, we should rather have gone somewhere else, and received better service
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
27 Jul 2024, 10:03
Butcher Block, Hillcrest
We went to Butcher Block, Hillcrest, for lunch, the end of last month. I ordered coffee, which was brought with no milk, and I only got milk after asking for some. The starters were cold. We sent it back, and it came back still cold. After about an hour, or longer, we were still waiting for our main meal. I was never asked what I would like to have on my baked potato. It was brought with something on. Not sure what. The side of vegetables, was butternut and a stir-fry veg. They were both put into the same small bowl. The only food that was hot, was the actual steak. The service was absolutely atrocious. They were also not very busy, when we ere there, so that can not be used as an excuse. Next to us was a table of about 4-6 people. The chair of the one person broke. Even that, did not warrant too much response from the staff. Another chair was brought, with not a word . I did phone and asked to speak to a manager, but did not receive much response. He didn't seem to be too worried about bad service I took my food home, and heated it up at home. For the amount of money spent, we should rather have gone somewhere else, and received better service
0
Replies (0)RH
M&G
Magalen & Gresham
1 reviews | Active since Jan 2020
22 Mar 2023, 07:13
Excellent service!!!!!!
Been to the umlanga butcher block had a lovely morning breakfast with snails as a starter must admit i had the most lovely and tasty meal not forgetting the service winnie as given to us on Sunday 18th 2023 she as went her extra mile to see me and my partner smile, her personality came out soooo friendly she laughed and smiled, cracked one two jokes...... She is a gem and honestly i will come back because of winnie!!!!😍 thank you for making our morning such a lovely and meaningful one you deserve to be a manager of butcher block
Helpful (0)
|Replies (0)M&G
Magalen & Gresham
1 reviews | Active since Jan 2020
22 Mar 2023, 07:13
Excellent service!!!!!!
Been to the umlanga butcher block had a lovely morning breakfast with snails as a starter must admit i had the most lovely and tasty meal not forgetting the service winnie as given to us on Sunday 18th 2023 she as went her extra mile to see me and my partner smile, her personality came out soooo friendly she laughed and smiled, cracked one two jokes...... She is a gem and honestly i will come back because of winnie!!!!😍 thank you for making our morning such a lovely and meaningful one you deserve to be a manager of butcher block
0
Replies (0)DB
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