B
Buzzbox
Unclaimed Business
B
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Ntsiki S
1 reviews | Active since Jan 2020
4 Apr 2022, 13:39
Poor After Sales Service.
Shocking Service - Can't get hold of anyone if you need assistance via contact number or email. Payments are not allocated and no one is able to assist. Contact number provided just rings with no answer and email responses are generic. Very poor after sales service a huge regret and disappointment.
Helpful (0)
|Replies (0)NS
Ntsiki S
1 reviews | Active since Jan 2020
4 Apr 2022, 13:39
Poor After Sales Service.
Shocking Service - Can't get hold of anyone if you need assistance via contact number or email. Payments are not allocated and no one is able to assist. Contact number provided just rings with no answer and email responses are generic. Very poor after sales service a huge regret and disappointment.
0
Replies (0)HW
Heleen W
1 reviews | Active since Jan 2020
9 Mar 2022, 06:05
Blackmail/fraud to terminate service
I gave notice to Buzzbox after more than a year of not getting their services working. They received notice 5 months ago and refuse to stop the debit orders, refuse to process credit note for charges post notice period, refuse to process refunds for debit orders processed past notice period. The insist on further payments as bribe to terminate the services.
Helpful (0)
|Replies (0)HW
Heleen W
1 reviews | Active since Jan 2020
9 Mar 2022, 06:05
Blackmail/fraud to terminate service
I gave notice to Buzzbox after more than a year of not getting their services working. They received notice 5 months ago and refuse to stop the debit orders, refuse to process credit note for charges post notice period, refuse to process refunds for debit orders processed past notice period. The insist on further payments as bribe to terminate the services.
0
Replies (0)