CC
Cape Coastal Accommodation
Claimed Business
CC
Cape Coastal Accommodation
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWS
Warren S
1 reviews | Active since Jan 2020
14 Mar 2022, 15:42
Pay back our money
I would actually gave them no rating. It's almost 2 months and no refund has been paid to us. Just pay our money. It's a different excuse every day. 2 weeks ago was the last reply and a promise was that we would receive our money the next day. Still mo money. Messages are being ignored and I am blocked from their fb page. Biggest scammer Shelley Havenga. I would not recommend them to anyone. Pay back our money
Helpful (0)
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Warren S
1 reviews | Active since Jan 2020
14 Mar 2022, 15:42
Pay back our money
I would actually gave them no rating. It's almost 2 months and no refund has been paid to us. Just pay our money. It's a different excuse every day. 2 weeks ago was the last reply and a promise was that we would receive our money the next day. Still mo money. Messages are being ignored and I am blocked from their fb page. Biggest scammer Shelley Havenga. I would not recommend them to anyone. Pay back our money
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Stefanie P
1 reviews | Active since Jan 2020
5 Mar 2022, 10:37
SCAM!!!!!!!!
SCAM SCAM SCAM!!!! ALTERING OF PROOF OF PAYMENTS STRUGGLING TO GET OUR DEPOSIT BACK. THE PLACE IS FILTHY!!!! PAY OUR DEPOSIT BACK!!!!
Helpful (0)
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Stefanie P
1 reviews | Active since Jan 2020
5 Mar 2022, 10:37
SCAM!!!!!!!!
SCAM SCAM SCAM!!!! ALTERING OF PROOF OF PAYMENTS STRUGGLING TO GET OUR DEPOSIT BACK. THE PLACE IS FILTHY!!!! PAY OUR DEPOSIT BACK!!!!
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Replies (0)BM
Bronwyn M
1 reviews | Active since Jan 2020
19 Feb 2022, 18:43
5 STAR SERVICE
I just had to take the time to commend Shelly from Cape Coastal Accommodations for her excellent service. She is the friendliest, most helpful, caring and genuine person I had the pleasure of dealing with. She went above the call of duty to assist us, and for that we are eternally grateful. We ran into an issue with Booking.com where our booking was canceled the day before we were supposed to leave for our little getaway. I reached out to Shelly the Friday (the day we were intended to leave) at about 12pm and she did her utmost best to accommodate us. She found us a place within an hour, however money was a bit of an issue because we had to wait 7 days before booking.com would refund us. Shelly then went the extra mile, pulled a few strings, and made an arrangement to assist us. Only because of Shelly's dedication to her job were we able to actually go on our mini vacay and we had an amazing time. Thank you once again Shelly, you are one in a million. We will definitely be booking our next holiday through Cape Coastal Accommodation.
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Bronwyn M
1 reviews | Active since Jan 2020
19 Feb 2022, 18:43
5 STAR SERVICE
I just had to take the time to commend Shelly from Cape Coastal Accommodations for her excellent service. She is the friendliest, most helpful, caring and genuine person I had the pleasure of dealing with. She went above the call of duty to assist us, and for that we are eternally grateful. We ran into an issue with Booking.com where our booking was canceled the day before we were supposed to leave for our little getaway. I reached out to Shelly the Friday (the day we were intended to leave) at about 12pm and she did her utmost best to accommodate us. She found us a place within an hour, however money was a bit of an issue because we had to wait 7 days before booking.com would refund us. Shelly then went the extra mile, pulled a few strings, and made an arrangement to assist us. Only because of Shelly's dedication to her job were we able to actually go on our mini vacay and we had an amazing time. Thank you once again Shelly, you are one in a million. We will definitely be booking our next holiday through Cape Coastal Accommodation.
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Annemieke C
1 reviews | Active since Jan 2020
12 Feb 2022, 08:50
Friendly, efficient service for holiday accommodation
We highly recommend Shelly Havenga from Cape Coastal Accomodation. This was the second time we made use of her services. She was so efficient and patient, when she looked almost a week for accommodation for our son’s 21st birthday celebration, which we requested on the last minute. She was the only company that responded immediately and stayed in touch with various options, on both coastlines and inland, which became a challenge, as most of them were booked up. She found a lovely house in Hout Bay and my son had a fantastic birthday with his friends. Will definitely make use of her services again.
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Annemieke C
1 reviews | Active since Jan 2020
12 Feb 2022, 08:50
Friendly, efficient service for holiday accommodation
We highly recommend Shelly Havenga from Cape Coastal Accomodation. This was the second time we made use of her services. She was so efficient and patient, when she looked almost a week for accommodation for our son’s 21st birthday celebration, which we requested on the last minute. She was the only company that responded immediately and stayed in touch with various options, on both coastlines and inland, which became a challenge, as most of them were booked up. She found a lovely house in Hout Bay and my son had a fantastic birthday with his friends. Will definitely make use of her services again.
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Replies (0)JL
Jpzi L
1 reviews | Active since Jan 2020
11 Feb 2022, 23:37
Applause for going the extra mile. Thank you!
Thank you Shelly for all the extra effort you put in to find us the perfect holiday home on such short notice. My Family and I appreciate you and your whole team jumping in to assist within the short time frame give. The house was perfect, clean and we just oved the pool are. Great job!
Helpful (0)
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Jpzi L
1 reviews | Active since Jan 2020
11 Feb 2022, 23:37
Applause for going the extra mile. Thank you!
Thank you Shelly for all the extra effort you put in to find us the perfect holiday home on such short notice. My Family and I appreciate you and your whole team jumping in to assist within the short time frame give. The house was perfect, clean and we just oved the pool are. Great job!
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Replies (0)DM
Debby M
1 reviews | Active since Jan 2020
2 Feb 2022, 07:16
Highly recommended Cape coastal accommodation
This is now my 3rd booking with Cape coastal accommodation through Shelley Havenga. Fantastic experience from start to finish, she has a great property portfolio, awesome service, and great communication. Thank you Shelley we will be back!!!
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Debby M
1 reviews | Active since Jan 2020
2 Feb 2022, 07:16
Highly recommended Cape coastal accommodation
This is now my 3rd booking with Cape coastal accommodation through Shelley Havenga. Fantastic experience from start to finish, she has a great property portfolio, awesome service, and great communication. Thank you Shelley we will be back!!!
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Replies (0)KP
Kelly P
1 reviews | Active since Jan 2020
26 Jan 2022, 16:44
Pay back my deposito in terms of the contract.
I'm am so disturp and stress due to my deposito than this company don't want to pay according to the term and conditions. They don't reply on messages or pick up the fone. Please stay away from this agency rather book through B&B or guesthouse via Booking.com. I'm not gonna leave this company,cause I see alot of complaints with the same issue. How many people will this company still steel from. You not good for any business Shelly Havenga have alot of issues besides paying my money back I worked for.
Helpful (0)
|Replies (0)KP
Kelly P
1 reviews | Active since Jan 2020
26 Jan 2022, 16:44
Pay back my deposito in terms of the contract.
I'm am so disturp and stress due to my deposito than this company don't want to pay according to the term and conditions. They don't reply on messages or pick up the fone. Please stay away from this agency rather book through B&B or guesthouse via Booking.com. I'm not gonna leave this company,cause I see alot of complaints with the same issue. How many people will this company still steel from. You not good for any business Shelly Havenga have alot of issues besides paying my money back I worked for.
0
Replies (0)JA
Jacqueline A
1 reviews | Active since Jan 2020
24 Jan 2022, 09:03
More like Cape CROOKS Accommodation!!!
So disappointed in having to beg for my own money. Shelley Havenga is the lady who assisted us with making a booking. We had to pay a breakage deposit of which they would pay back 15 days after your booking date. To date, following numerous texts, etc. We are yet to receive our deposit back. I would have really loved to make use of their services again in the future however, I will never again. I would also not recommend that anyone makes use of their services unless you have enough money to give away. My only other option now is to contact an attorney. Are there perhaps any alternative in trying to recover the money from Cape Coastal Accommodation?
Helpful (0)
|Replies (0)JA
Jacqueline A
1 reviews | Active since Jan 2020
24 Jan 2022, 09:03
More like Cape CROOKS Accommodation!!!
So disappointed in having to beg for my own money. Shelley Havenga is the lady who assisted us with making a booking. We had to pay a breakage deposit of which they would pay back 15 days after your booking date. To date, following numerous texts, etc. We are yet to receive our deposit back. I would have really loved to make use of their services again in the future however, I will never again. I would also not recommend that anyone makes use of their services unless you have enough money to give away. My only other option now is to contact an attorney. Are there perhaps any alternative in trying to recover the money from Cape Coastal Accommodation?
0
Replies (0)