CM
Car Mania
Unclaimed Business
CM
AI Review Summary
Based on recent customer reviews, Car Mania Hyde Park delivers a consistently positive car-buying experience. Customers frequently praise the friendly and welcoming staff, with salespeople like Lerato, KG, and Thabiso singled out for their helpfulness and strong communication. The purchasing process is described as quick, professional, and well-supported, including assistance with finance and insurance. After-sales service is noted for resolving issues promptly. One negative review raised concerns about employee treatment, though this appears isolated among otherwise enthusiastic feedback.
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Car Mania
Based on recent customer reviews, Car Mania Hyde Park delivers a consistently positive car-buying experience. Customers frequently praise the friendly and welcoming staff, with salespeople like Lerato, KG, and Thabiso singled out for their helpfulness and strong communication. The purchasing process is described as quick, professional, and well-supported, including assistance with finance and insurance. After-sales service is noted for resolving issues promptly. One negative review raised concerns about employee treatment, though this appears isolated among otherwise enthusiastic feedback.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceH
Harry
1 reviews | Active since Jan 2020
23 Nov 2025, 04:06
Worse mistake I made...
Worse mistake I made in 2025, most dishonest, arrogant management, After buying a car here a week down the line I experienced defects on the whole suspension, all 4 worn shocks,cv joints,all control arms... When I reported it I got arrogance from a guy named Imran & ignored by the other salesmen ...I won't recommend this shady people,everything looks good till they get your money,very good front as a dealership
Helpful (0)
|Replies (0)H
Harry
1 reviews | Active since Jan 2020
23 Nov 2025, 04:06
Worse mistake I made...
Worse mistake I made in 2025, most dishonest, arrogant management, After buying a car here a week down the line I experienced defects on the whole suspension, all 4 worn shocks,cv joints,all control arms... When I reported it I got arrogance from a guy named Imran & ignored by the other salesmen ...I won't recommend this shady people,everything looks good till they get your money,very good front as a dealership
0
Replies (0)H
Harry
1 reviews | Active since Jan 2020
19 Nov 2025, 08:20
Carmania in hydepark
************* no honesty, promised me vehicle had no flaws,vehicle looks good outside one week after purchase problems start showing,they sold me a car with worn out suspension, no concern over customers safety, Total cost for suspension repairs R24k +
Helpful (0)
|Replies (0)H
Harry
1 reviews | Active since Jan 2020
19 Nov 2025, 08:20
Carmania in hydepark
************* no honesty, promised me vehicle had no flaws,vehicle looks good outside one week after purchase problems start showing,they sold me a car with worn out suspension, no concern over customers safety, Total cost for suspension repairs R24k +
0
Replies (0)ME
PM
Permission M
1 reviews | Active since Jan 2020
16 Nov 2023, 14:10
This company ruined my life
Car Mania JHB car hit my car at the back around February. The driver had no driver license but I car belongs to Car Mania JHB. I did follow-ups with the Manager Ishmael and he asked to send a letter of demand which is written by my lawyer aand I sent , but he acted as he never received any letter and never bother to fix damage.
Helpful (0)
|Replies (0)PM
Permission M
1 reviews | Active since Jan 2020
16 Nov 2023, 14:10
This company ruined my life
Car Mania JHB car hit my car at the back around February. The driver had no driver license but I car belongs to Car Mania JHB. I did follow-ups with the Manager Ishmael and he asked to send a letter of demand which is written by my lawyer aand I sent , but he acted as he never received any letter and never bother to fix damage.
0
Replies (0)JJ
Johannes J
1 reviews | Active since Jan 2020
4 Oct 2023, 19:46
An Unpleasant Encounter on the Road to Cape Town
My recent experience with Car Mania has been deeply disappointing and I feel compelled to share my story as a warning to potential customers. During a trip from Johannesburg to Cape Town, after picking up a Mercedes A200, I encountered a potentially life-threatening situation when all the left front wheel's nuts came loose, causing the wheel to become loose while driving. The vehicle started vibrating terribly and when I urgently stopped the vehicle, the wheel was completely loose with the car’s left side resting on the wheel. It could have resulted in severe damage to the vehicle if I stopped seconds later and the wheel came out from under the vehicle. Personal injury could have occurred if the incident had happened while I was driving at speed. The financial implications of this incident were substantial. I had to incur out-of-pocket expenses just to restore the vehicle to roadworthy condition. Additionally, there was paint damage and a significant hole in the rim of the wheel. Despite being adequately insured, my insurance provider declined to cover the costs, citing the clear link between the accident and the “poor workmanship from the dealer”. In my amicable efforts to seek resolution, I engaged with Car Mania, initially receiving assurances of assistance and even the appointment of a correspondent in Cape Town to oversee repairs. However, these promises turned out to be empty. Car Mania ultimately denied any responsibility for the incident, and it went as far as me being accused for my “possible negligence”. The only compensation I received from Car Mania was a second-hand rim, which falls far short of adequately addressing the extensive damages incurred.
Helpful (0)
|Replies (0)JJ
Johannes J
1 reviews | Active since Jan 2020
4 Oct 2023, 19:46
An Unpleasant Encounter on the Road to Cape Town
My recent experience with Car Mania has been deeply disappointing and I feel compelled to share my story as a warning to potential customers. During a trip from Johannesburg to Cape Town, after picking up a Mercedes A200, I encountered a potentially life-threatening situation when all the left front wheel's nuts came loose, causing the wheel to become loose while driving. The vehicle started vibrating terribly and when I urgently stopped the vehicle, the wheel was completely loose with the car’s left side resting on the wheel. It could have resulted in severe damage to the vehicle if I stopped seconds later and the wheel came out from under the vehicle. Personal injury could have occurred if the incident had happened while I was driving at speed. The financial implications of this incident were substantial. I had to incur out-of-pocket expenses just to restore the vehicle to roadworthy condition. Additionally, there was paint damage and a significant hole in the rim of the wheel. Despite being adequately insured, my insurance provider declined to cover the costs, citing the clear link between the accident and the “poor workmanship from the dealer”. In my amicable efforts to seek resolution, I engaged with Car Mania, initially receiving assurances of assistance and even the appointment of a correspondent in Cape Town to oversee repairs. However, these promises turned out to be empty. Car Mania ultimately denied any responsibility for the incident, and it went as far as me being accused for my “possible negligence”. The only compensation I received from Car Mania was a second-hand rim, which falls far short of adequately addressing the extensive damages incurred.
0
Replies (0)iA
imran A
1 reviews | Active since Jan 2020
23 Mar 2023, 05:25
Car Mania Jhb - top class dealership
I recently enquired about a vehicle and the service I received was excellent from start to finish. The Vehicle was brought to me for a test drive and everything disclosed to me upfront. I was a little sceptical about the area they based in but when I visited the Delaership subsequently, I was pleasantly surprised of the quality and variety of vehicles they stock and they are based in a decent part of Braamfontein close to other franchised dealers. Thanks for selling me a great vehicle and I’m happy with the vehicle and the service.
Helpful (0)
|Replies (0)iA
imran A
1 reviews | Active since Jan 2020
23 Mar 2023, 05:25
Car Mania Jhb - top class dealership
I recently enquired about a vehicle and the service I received was excellent from start to finish. The Vehicle was brought to me for a test drive and everything disclosed to me upfront. I was a little sceptical about the area they based in but when I visited the Delaership subsequently, I was pleasantly surprised of the quality and variety of vehicles they stock and they are based in a decent part of Braamfontein close to other franchised dealers. Thanks for selling me a great vehicle and I’m happy with the vehicle and the service.
0
Replies (0)BvdW
Bianca van der Watt
1 reviews | Active since Jan 2020
28 Sept 2022, 07:14
Horrible service and criminality
Absolutely disgusted with the criminality going on in this business! Bought a car from them and then when I get my first statement I have been charged R100 000 MORE than what I initially bought it for??!!!! And obviously no assistance from their side - They're just happy to have scored R100K more
Helpful (0)
|Replies (0)BvdW
Bianca van der Watt
1 reviews | Active since Jan 2020
28 Sept 2022, 07:14
Horrible service and criminality
Absolutely disgusted with the criminality going on in this business! Bought a car from them and then when I get my first statement I have been charged R100 000 MORE than what I initially bought it for??!!!! And obviously no assistance from their side - They're just happy to have scored R100K more
0
Replies (0)TB
Tarryn B
1 reviews | Active since Jan 2020
19 Aug 2021, 17:04
Highly Recommended
Highly recommended! They made my first-time-buyer experience seamless, stress-free and memorable. Their cars are top standard and gorgeous, premises is stunning and they handle everything for you with such efficiency. I can not thank Car Mania enough ♡ their candid nature and honesty just adds to it. Zero regrets, 10/10
Helpful (0)
|Replies (0)TB
Tarryn B
1 reviews | Active since Jan 2020
19 Aug 2021, 17:04
Highly Recommended
Highly recommended! They made my first-time-buyer experience seamless, stress-free and memorable. Their cars are top standard and gorgeous, premises is stunning and they handle everything for you with such efficiency. I can not thank Car Mania enough ♡ their candid nature and honesty just adds to it. Zero regrets, 10/10
0
Replies (0)