CS
Car Service City Benoni
Unclaimed Business
CS
Car Service City Benoni
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Car Service City Benoni
Car Service City Benoni has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Car Service City Benoni across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceND
Nelisiwe D
1 reviews | Active since Jan 2020
10 Feb 2026, 17:33
Dishonesty endangering motorists on the road
Griffits Shabangu will intimidate and bully customers during a test drive after lying about “repairs” that you paid for that were in fact not done. Confirmed by Car Service City Northmead. He will make you wait for a car while they (him and the lead mechanic) pretend fix it and try to make you sign a non liability agreement even though at first he will tell you that repairs come with a 6 month guarantee. Save your time and money and go to an honest car repair dealership. Your life isn’t worth risking a visit to Car Service City Lakeside.
Helpful (0)
|Replies (0)ND
Nelisiwe D
1 reviews | Active since Jan 2020
10 Feb 2026, 17:33
Dishonesty endangering motorists on the road
Griffits Shabangu will intimidate and bully customers during a test drive after lying about “repairs” that you paid for that were in fact not done. Confirmed by Car Service City Northmead. He will make you wait for a car while they (him and the lead mechanic) pretend fix it and try to make you sign a non liability agreement even though at first he will tell you that repairs come with a 6 month guarantee. Save your time and money and go to an honest car repair dealership. Your life isn’t worth risking a visit to Car Service City Lakeside.
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
20 Jan 2025, 11:24
Stay away from car Service city Benoni/Northmead
I recently had an extremely disappointing experience with Car Service City Benoni. My car initially went in for an overheating issue, but the service has left me with a vehicle in worse condition than when I brought it in. When I received the car back, the engine light was on.The car now suffers from very poor acceleration and severe power loss. On top of that, the fan kicks in just a minute after starting the car, even when the engine is still cold. The water temperature doesn’t increase as it should, the fan doesn’t stop running, and only shuts off about five minutes after turning off the car. The indicators don't come back after a turn. When I confronted them about these issues, I was told it’s an electrical problem—something they claim is why they didn’t detect it. But here’s the thing: the car was drivable before it entered their workshop. Now I’m stuck hoping the insurance will cover the damage they caused, and if not, they want me to "meet them halfway" for a problem they created. This level of service is completely unacceptable. They introduced a host of new problems, leaving me with an undrivable car and the financial burden of their mistakes. If you value your car and peace of mind, I would strongly recommend looking elsewhere for repairs.
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
20 Jan 2025, 11:24
Stay away from car Service city Benoni/Northmead
I recently had an extremely disappointing experience with Car Service City Benoni. My car initially went in for an overheating issue, but the service has left me with a vehicle in worse condition than when I brought it in. When I received the car back, the engine light was on.The car now suffers from very poor acceleration and severe power loss. On top of that, the fan kicks in just a minute after starting the car, even when the engine is still cold. The water temperature doesn’t increase as it should, the fan doesn’t stop running, and only shuts off about five minutes after turning off the car. The indicators don't come back after a turn. When I confronted them about these issues, I was told it’s an electrical problem—something they claim is why they didn’t detect it. But here’s the thing: the car was drivable before it entered their workshop. Now I’m stuck hoping the insurance will cover the damage they caused, and if not, they want me to "meet them halfway" for a problem they created. This level of service is completely unacceptable. They introduced a host of new problems, leaving me with an undrivable car and the financial burden of their mistakes. If you value your car and peace of mind, I would strongly recommend looking elsewhere for repairs.
0
Replies (0)MN
MRS N
1 reviews | Active since Jan 2020
5 Oct 2023, 15:43
Car parts theft
On the 22 September 2023 I took my car BMW F30 3 series for a service.. to my surprise when I fetch my car all of the sudden my windows are not working while I left them working they even inspected my car when I dropped it and they where fine. I found that ***** driver on my drivers door which they use to change my window switches . I went there and showed them that ***** driver and ask them to check on their cameras the person who was working on my car … Instead they told me that it on a report that my windows were not working and they can’t see anything on camera.. that thing cost me R1500 to replace and I want my refund
Helpful (0)
|Replies (0)MN
MRS N
1 reviews | Active since Jan 2020
5 Oct 2023, 15:43
Car parts theft
On the 22 September 2023 I took my car BMW F30 3 series for a service.. to my surprise when I fetch my car all of the sudden my windows are not working while I left them working they even inspected my car when I dropped it and they where fine. I found that ***** driver on my drivers door which they use to change my window switches . I went there and showed them that ***** driver and ask them to check on their cameras the person who was working on my car … Instead they told me that it on a report that my windows were not working and they can’t see anything on camera.. that thing cost me R1500 to replace and I want my refund
0
Replies (0)LL
Letitia L
1 reviews | Active since Jan 2020
7 Mar 2023, 01:40
No service, just problems. They will try to make money out of you.
So I had my vehicle booked for a service 3 weeks ago at Car service city benoni. Louis booked my vehicle. Got my car back with a report on what needs to be repaired. On this list is my water pump and cambelt (please keep in mind nothing about a clutch brakes, oil leak, control sensors,something about the suspension and the list goes on...) So 3 weeks later I book my car for repairs, water pump and cambelt....I get a phone call saying that my brakes is on 4%, they need to do the clutch, there's a oil leak, the list goes on... So first why the hell do you remove my wheels and check my clutch, brakes ext.. if my car is there for water pump and cambelt???? My car was there 3 weeks ago for a service none of this was on your report??? So I get told brakes is not part of services....ok, but when I bring my car in for water pump and cambelt you check the brakes, clutch, oil leaks, ?? What?? When I ask them why now now it's procedure....but not when you service a car??? Oh and the mechanic that serviced my car is now fired according to them. How convenient???
Helpful (0)
|Replies (0)LL
Letitia L
1 reviews | Active since Jan 2020
7 Mar 2023, 01:40
No service, just problems. They will try to make money out of you.
So I had my vehicle booked for a service 3 weeks ago at Car service city benoni. Louis booked my vehicle. Got my car back with a report on what needs to be repaired. On this list is my water pump and cambelt (please keep in mind nothing about a clutch brakes, oil leak, control sensors,something about the suspension and the list goes on...) So 3 weeks later I book my car for repairs, water pump and cambelt....I get a phone call saying that my brakes is on 4%, they need to do the clutch, there's a oil leak, the list goes on... So first why the hell do you remove my wheels and check my clutch, brakes ext.. if my car is there for water pump and cambelt???? My car was there 3 weeks ago for a service none of this was on your report??? So I get told brakes is not part of services....ok, but when I bring my car in for water pump and cambelt you check the brakes, clutch, oil leaks, ?? What?? When I ask them why now now it's procedure....but not when you service a car??? Oh and the mechanic that serviced my car is now fired according to them. How convenient???
0
Replies (0)MR
Marlene R
1 reviews | Active since Jan 2020
17 Jun 2022, 16:26
Louis - Worst Customer Service Ever
Louis at your Benoni Branch is the most useless person I have ever dealt with at ANY Car Service City. I have always taken my car back. I WILL NEVER RETURN to this ****hole as long as he is in charge. He has had my car since Wednesday and still hasn't done jack ****. I told him I need to claim through my motor extender and every time I phone for the documents I get the same "in the next 30 minutes". But never receive it. Now eventually at 5 on a Friday I get HALF OF WHAT I REQUESTED. I asked him for a written report, nothing!!!!!!!! I get told he did nothing with my car because the workshop is over full and he needed to keep ot mobile to move around. If you actually did your ****ing job properly my car would have been out of there today. Where is my report Louis!!!!!!!!!!!!!! I have asmed how many times. I have called no less than seven times. You are not there to work. Just to sit on your **** and earn a salary doing nothing.
Helpful (0)
|Replies (0)MR
Marlene R
1 reviews | Active since Jan 2020
17 Jun 2022, 16:26
Louis - Worst Customer Service Ever
Louis at your Benoni Branch is the most useless person I have ever dealt with at ANY Car Service City. I have always taken my car back. I WILL NEVER RETURN to this ****hole as long as he is in charge. He has had my car since Wednesday and still hasn't done jack ****. I told him I need to claim through my motor extender and every time I phone for the documents I get the same "in the next 30 minutes". But never receive it. Now eventually at 5 on a Friday I get HALF OF WHAT I REQUESTED. I asked him for a written report, nothing!!!!!!!! I get told he did nothing with my car because the workshop is over full and he needed to keep ot mobile to move around. If you actually did your ****ing job properly my car would have been out of there today. Where is my report Louis!!!!!!!!!!!!!! I have asmed how many times. I have called no less than seven times. You are not there to work. Just to sit on your **** and earn a salary doing nothing.
0
Replies (0)NS
Nomusa S
1 reviews | Active since Jan 2020
6 May 2021, 10:36
Occasional locking of the gear
On the 3rd May 2021, I took my car for tie end rods, heater valve replacement and boot shock replacement. I was informed that the left rack end needs to be fixed. I accepted the quote. Upon collection of the car, my car was not test driven. After I made a payment. I drove for about 8km then my gear locked, I never experience this problem until I took my car to car service city. Today I took the car back to them so they can check what could have happened. They claimed its the gearbox shaft that is a problem. When I asked why this problem started after I brought the car to them, they cannot answer. I phoned their Head office, they obviously did not account and claim it is not them. I am never taking my car there and would not recommend it to anyone
Helpful (0)
|Replies (0)NS
Nomusa S
1 reviews | Active since Jan 2020
6 May 2021, 10:36
Occasional locking of the gear
On the 3rd May 2021, I took my car for tie end rods, heater valve replacement and boot shock replacement. I was informed that the left rack end needs to be fixed. I accepted the quote. Upon collection of the car, my car was not test driven. After I made a payment. I drove for about 8km then my gear locked, I never experience this problem until I took my car to car service city. Today I took the car back to them so they can check what could have happened. They claimed its the gearbox shaft that is a problem. When I asked why this problem started after I brought the car to them, they cannot answer. I phoned their Head office, they obviously did not account and claim it is not them. I am never taking my car there and would not recommend it to anyone
0
Replies (0)MM
Mbali M
1 reviews | Active since Jan 2020
26 Jun 2019, 20:07
Living Car Service City Nightmare
I am currently in a car service city nightmare! While the Northmead branch has been good in trying to help me, the main Benoni branch that worked on my car is a living nightmare. The staff and leader Anneli lie, misinform as a client and so quick to shift blame on me when they did a botched job of my car. I waited almost a month for a 1 week job and still the car had problems. What a wow. Never have I had to visit a car service shop every weekend like I am there now. STAY AWAY people, stay away!
Helpful (0)
|Replies (0)MM
Mbali M
1 reviews | Active since Jan 2020
26 Jun 2019, 20:07
Living Car Service City Nightmare
I am currently in a car service city nightmare! While the Northmead branch has been good in trying to help me, the main Benoni branch that worked on my car is a living nightmare. The staff and leader Anneli lie, misinform as a client and so quick to shift blame on me when they did a botched job of my car. I waited almost a month for a 1 week job and still the car had problems. What a wow. Never have I had to visit a car service shop every weekend like I am there now. STAY AWAY people, stay away!
0
Replies (0)sM
shatadi M
1 reviews | Active since Jan 2020
25 Jul 2018, 16:20
Great energy Great servce
Wow wow wow. Super awesome service from the Northmead branch. From the time I dropped off my car at 7:30 I was welcomed with a smile to 4:30 when fetching the car-smiles and awesome energy. My car hadn't been for a service 4 a looong time-it came back brand new. Thanks 2 Griffiths, and the driver who dropped me off. The post service inspection was totally awesome- the guy was sooo full of energy omg I totally love those guys. Thank u and please keep up the great work. I'm definitely gonna be a regular. The car was so clean and proper. Thanks a million.
Helpful (0)
|Replies (0)sM
shatadi M
1 reviews | Active since Jan 2020
25 Jul 2018, 16:20
Great energy Great servce
Wow wow wow. Super awesome service from the Northmead branch. From the time I dropped off my car at 7:30 I was welcomed with a smile to 4:30 when fetching the car-smiles and awesome energy. My car hadn't been for a service 4 a looong time-it came back brand new. Thanks 2 Griffiths, and the driver who dropped me off. The post service inspection was totally awesome- the guy was sooo full of energy omg I totally love those guys. Thank u and please keep up the great work. I'm definitely gonna be a regular. The car was so clean and proper. Thanks a million.
0
Replies (0)