Cattle Baron Simonstown
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-34
Recommended: Unlikely
Jun '25 - May '26
Cattle Baron Simonstown has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Cattle Baron Simonstown across 14 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
So wanted a Cattle Baron Steak. Knew that I had a bad experience before, but hoped that that things had changed. No luck! Ordered a filled medium rare chateaubriand. I wanted a 200g but manager came and explained they only had 300g so I agreed. Also asked waiter for advice on the wines and he knew nothing. It arrived and the waiter sort of flamed the brandy and left. Manager came and asked if everything ok and I asked where is the other sauce. He quickly asked the waiter "where is the sauce"? It came after I took my first bite. Sadly the steak was a bluey rosy colour and as tough as a as a ***boys saddle. The manager was called and explained they were having trouble with their meat since foot and mouth. Also no steak knife. Service poor, disappointing steak. I was offered 20% discount and a cup of coffee. One cannot guarantee that just because it's a franchise the food is going to be the same.
1 reviews | Active since Jan 2020
So wanted a Cattle Baron Steak. Knew that I had a bad experience before, but hoped that that things had changed. No luck! Ordered a filled medium rare chateaubriand. I wanted a 200g but manager came and explained they only had 300g so I agreed. Also asked waiter for advice on the wines and he knew nothing. It arrived and the waiter sort of flamed the brandy and left. Manager came and asked if everything ok and I asked where is the other sauce. He quickly asked the waiter "where is the sauce"? It came after I took my first bite. Sadly the steak was a bluey rosy colour and as tough as a as a ***boys saddle. The manager was called and explained they were having trouble with their meat since foot and mouth. Also no steak knife. Service poor, disappointing steak. I was offered 20% discount and a cup of coffee. One cannot guarantee that just because it's a franchise the food is going to be the same.
1 reviews | Active since Jan 2020
MY WIFE AND I entered the complex where CATTLE BARONS are situated just before entering the actual Simonstown town centre. unfami**** with the place we saw the security guard and asked for a place where we could have fish and calamari. he rep**** the only place he knows is the CATTLE BARONS behind him. we entered the CATTLE BARONS and was met by a tall waiter. handing us menus told us to follow him. I stopped him and asked if they only serve meat like stakes etc. he stared at me and I amplified that we are actually looking for a place to eat fish and calamari. he said yes in menu. then I realised that he is not well versed in english and said to my wife let us look in the menu first. i ordered a fresh orange juice and it came in a tin but was nice. there were 2 lines in the menu reflecting fish and chips and one calamari. We asked about the calamari. he said he will look. he came back and said yes they find calamari. language problem. i said to him that i would like the fish and asked if it is fresh. he rep**** yes all fish fresh. i said to him once in Kommetjie a waiter also told me that and in the end i ended up with a piece of P&P fish tail after i ordered middle cut hake. he said no not tail fish top part only head cut off. now the menu stateed all main meals come with vegatables. but you are allowed to swop out the chip/small potatoes for vegatables. so my wife ordered the calamari and chips and ordered fish without the chips. and he asked if i want a salad insted of the chips and i rep**** yes. my got her plate, the chips clearly was old as they were not crisp but flopped around and i know when chips are heated up in a microwave oven the calamari was a brownish colour , 50mm long pieces and about 4mm thick , including the brown smooth batter . I saw my wife had a problem cutting it and she tried to chew a few but gave up. i brought the samples home just in case there is fool calling me a ****. the fish I was served was solitary and flat. the thickest part was in the middle at 10mm at the most and tapered sideways to nothing. the widest part was 60 mm tapering to the tail. most of it was less than 5mm thick. there was a salad considting of some not so fresh letuce and a couple of pieces of soft cheese. these four pieces of 15mm square was actualy the tastiest part of the dish. no vegetables were served with either dish. when i asked about it, i was told it does not fall under the regular main dishes, yet right under the names of the dishes in the is where the sentence is printed about the veg. somebody mumbled something about tourists. now i was in the defence force ( SA NAVY ) SINCE 1962. I Have eaten all the food establishments from Fish Hoek to Cape Point. This is the worst food and service I have ever encountered. The waiter is not schooled in the restaurant line and sounds like a Zimbabwean/ Malawian. i can not judge them on the meat side of the business, but if do not have the knowledge or stock do not profess to be to serve quality stuff you can not provide. by the way I am an old fisherman myself, that was not calamari but under age tjokka!!
1 reviews | Active since Jan 2020
MY WIFE AND I entered the complex where CATTLE BARONS are situated just before entering the actual Simonstown town centre. unfami**** with the place we saw the security guard and asked for a place where we could have fish and calamari. he rep**** the only place he knows is the CATTLE BARONS behind him. we entered the CATTLE BARONS and was met by a tall waiter. handing us menus told us to follow him. I stopped him and asked if they only serve meat like stakes etc. he stared at me and I amplified that we are actually looking for a place to eat fish and calamari. he said yes in menu. then I realised that he is not well versed in english and said to my wife let us look in the menu first. i ordered a fresh orange juice and it came in a tin but was nice. there were 2 lines in the menu reflecting fish and chips and one calamari. We asked about the calamari. he said he will look. he came back and said yes they find calamari. language problem. i said to him that i would like the fish and asked if it is fresh. he rep**** yes all fish fresh. i said to him once in Kommetjie a waiter also told me that and in the end i ended up with a piece of P&P fish tail after i ordered middle cut hake. he said no not tail fish top part only head cut off. now the menu stateed all main meals come with vegatables. but you are allowed to swop out the chip/small potatoes for vegatables. so my wife ordered the calamari and chips and ordered fish without the chips. and he asked if i want a salad insted of the chips and i rep**** yes. my got her plate, the chips clearly was old as they were not crisp but flopped around and i know when chips are heated up in a microwave oven the calamari was a brownish colour , 50mm long pieces and about 4mm thick , including the brown smooth batter . I saw my wife had a problem cutting it and she tried to chew a few but gave up. i brought the samples home just in case there is fool calling me a ****. the fish I was served was solitary and flat. the thickest part was in the middle at 10mm at the most and tapered sideways to nothing. the widest part was 60 mm tapering to the tail. most of it was less than 5mm thick. there was a salad considting of some not so fresh letuce and a couple of pieces of soft cheese. these four pieces of 15mm square was actualy the tastiest part of the dish. no vegetables were served with either dish. when i asked about it, i was told it does not fall under the regular main dishes, yet right under the names of the dishes in the is where the sentence is printed about the veg. somebody mumbled something about tourists. now i was in the defence force ( SA NAVY ) SINCE 1962. I Have eaten all the food establishments from Fish Hoek to Cape Point. This is the worst food and service I have ever encountered. The waiter is not schooled in the restaurant line and sounds like a Zimbabwean/ Malawian. i can not judge them on the meat side of the business, but if do not have the knowledge or stock do not profess to be to serve quality stuff you can not provide. by the way I am an old fisherman myself, that was not calamari but under age tjokka!!
1 reviews | Active since Jan 2020
I am a regular customer and have been going years. I’ve seen a few owners come and go, but the formula the new person has is great. It feels more welcoming, like a refined fine dining element has been added. You now get a free snack and homemade bread when you’re waiting for your starters. It really is very good. The steak quality has improved, and the new menu offerings are fun and tasty. My favourite is the addition of chicken thighs to the grill menu, followed by the huge slab of chocolate brownie served warm. The braised beef starter is very enjoyable, and the Caesar salad is also a great new addition. I thought this place might close down this winter, but with the offers and new life being breathed into the restaurant, I hope others will try it again.
1 reviews | Active since Jan 2020
I am a regular customer and have been going years. I’ve seen a few owners come and go, but the formula the new person has is great. It feels more welcoming, like a refined fine dining element has been added. You now get a free snack and homemade bread when you’re waiting for your starters. It really is very good. The steak quality has improved, and the new menu offerings are fun and tasty. My favourite is the addition of chicken thighs to the grill menu, followed by the huge slab of chocolate brownie served warm. The braised beef starter is very enjoyable, and the Caesar salad is also a great new addition. I thought this place might close down this winter, but with the offers and new life being breathed into the restaurant, I hope others will try it again.
1 reviews | Active since Jan 2020
Very poor service. Too few waiters that led to many mistakes with food orders. Service was very slow. Not worth the money spent. Do not recommend it to anyone. This is my second bad experience with this restaurant.
1 reviews | Active since Jan 2020
Very poor service. Too few waiters that led to many mistakes with food orders. Service was very slow. Not worth the money spent. Do not recommend it to anyone. This is my second bad experience with this restaurant.
1 reviews | Active since Jan 2020
It was my birthday yesterday so we booked for 4 of us for date night. What a disaster! We arrived just before 7pm with a bottle of champagne eventually we managed to get 4 champagne glasses one had red lipstick on it so sent it back, no apology just “its not my colour” quip from the new manager. We asked for the date night menu and eventually received 1 very grubby looking piece of paper, we waited another 15mins and asked if we could order, manager went away he obviously couldn’t get a waiter so came back himself at which stage he informed us date night was off , we complained and he went to see the chef and came back and said the chef wasn’t happy but as long as we didn’t want 1 of the starters that he didn’t have he’d do the date night menu. At this point we finished our fizz and left never to return. We believe that , once again, it’s changed hands so my words to the new owner are you’d better be a bit more hands on before you lose your locals.
1 reviews | Active since Jan 2020
It was my birthday yesterday so we booked for 4 of us for date night. What a disaster! We arrived just before 7pm with a bottle of champagne eventually we managed to get 4 champagne glasses one had red lipstick on it so sent it back, no apology just “its not my colour” quip from the new manager. We asked for the date night menu and eventually received 1 very grubby looking piece of paper, we waited another 15mins and asked if we could order, manager went away he obviously couldn’t get a waiter so came back himself at which stage he informed us date night was off , we complained and he went to see the chef and came back and said the chef wasn’t happy but as long as we didn’t want 1 of the starters that he didn’t have he’d do the date night menu. At this point we finished our fizz and left never to return. We believe that , once again, it’s changed hands so my words to the new owner are you’d better be a bit more hands on before you lose your locals.
1 reviews | Active since Jan 2020
Ordered 1.2kg pork ribs for hubby and I to share which was definitely not 1.2kg and wasn't grilled properly. The veg we ordered with the ribs were very little compared to what other cattle barons serve. I've never experienced such poor service. Waitress kept forgetting to bring our drinks and there was a delay with my guests food. I definitely won't return. Bill was just over R1600
1 reviews | Active since Jan 2020
Ordered 1.2kg pork ribs for hubby and I to share which was definitely not 1.2kg and wasn't grilled properly. The veg we ordered with the ribs were very little compared to what other cattle barons serve. I've never experienced such poor service. Waitress kept forgetting to bring our drinks and there was a delay with my guests food. I definitely won't return. Bill was just over R1600
1 reviews | Active since Jan 2020
I MADE A BOOKING FOR THE IST DECEMBER FOR THE BUFFET LUNCH. I SPOKE TO SHANNON AND ASKED HER IF WE CAN GET A WINDOW SEAT, AND SHE CONFIRMED. WHEN WE GOT THERE THE WAITER SHOWED US TO A NON WINDOW SEAT, I ADVISED HIM THAT I MADE A BOOKING FOR A WINDOW SEAT. HE THEN CALLED THE MANAGER, AND SHE SAID THAT UNFORTUNATELY THERE IS NO WINDOW SEAT. I TOLD I SPECIFALLY ASKED FOR THAT. SHE IN TURN TOLD ME THERE MUST HAVE BEEN A MIS COMMUNICATION BETWEEN THE STAFF. WE SAT DOWN AND I ASKED THE WAITER WHO THE MANAGER IS, AND LO AND BEHOLD, IT WAS SHANNON THAT TOLD ME THERE WAS A MISCOMMINCATION BETWEEN STAFF, AND I MADE THE BOOKING WITH HER. WE THEN SPOKE TO SEBASTIAN AND HE OFFERED US A COFFEE, WHICH WE DECLINED, AS WE ATE TO MUCH. I ASKED THE WAITER IF I CAN HAVE A CHOCOLATE FONDANT AS A TAKE AWAY, AND WHEN I GOT HOME I WARMED IT AND IT WAS JUST A DRY CHOCOLATE CAKE. I ADVISED SEBASTION ON THE 3RD AND SEND HIM PICTURES OF IT. HE MAILED ME BACK ON THE 3RD, ADVISING ME THAT HE WILL SPEAK TO THE OWNER AND WILL REVERT. AN APOLOGY WOULD HAVE BEEN FINE WITH ME, BUT NO APOLOGY FROM SHANNON THAT **** IN MY FACE, OR THE OWNER.
1 reviews | Active since Jan 2020
I MADE A BOOKING FOR THE IST DECEMBER FOR THE BUFFET LUNCH. I SPOKE TO SHANNON AND ASKED HER IF WE CAN GET A WINDOW SEAT, AND SHE CONFIRMED. WHEN WE GOT THERE THE WAITER SHOWED US TO A NON WINDOW SEAT, I ADVISED HIM THAT I MADE A BOOKING FOR A WINDOW SEAT. HE THEN CALLED THE MANAGER, AND SHE SAID THAT UNFORTUNATELY THERE IS NO WINDOW SEAT. I TOLD I SPECIFALLY ASKED FOR THAT. SHE IN TURN TOLD ME THERE MUST HAVE BEEN A MIS COMMUNICATION BETWEEN THE STAFF. WE SAT DOWN AND I ASKED THE WAITER WHO THE MANAGER IS, AND LO AND BEHOLD, IT WAS SHANNON THAT TOLD ME THERE WAS A MISCOMMINCATION BETWEEN STAFF, AND I MADE THE BOOKING WITH HER. WE THEN SPOKE TO SEBASTIAN AND HE OFFERED US A COFFEE, WHICH WE DECLINED, AS WE ATE TO MUCH. I ASKED THE WAITER IF I CAN HAVE A CHOCOLATE FONDANT AS A TAKE AWAY, AND WHEN I GOT HOME I WARMED IT AND IT WAS JUST A DRY CHOCOLATE CAKE. I ADVISED SEBASTION ON THE 3RD AND SEND HIM PICTURES OF IT. HE MAILED ME BACK ON THE 3RD, ADVISING ME THAT HE WILL SPEAK TO THE OWNER AND WILL REVERT. AN APOLOGY WOULD HAVE BEEN FINE WITH ME, BUT NO APOLOGY FROM SHANNON THAT **** IN MY FACE, OR THE OWNER.
1 reviews | Active since Jan 2020
As reasonably regular patrons to this Cattle Baron, my wife and I decided to take advantage of the "Half Price burger" special on the evening of 19/08/2024. We were attended to by Waitron George and the Maitre d popped by every now and then. We ordered our burgers and after a short while, George returned to advise that my Blue Cheese Burger choice was not part of the special. Having had this burger on a few specials in the past, together with the fact that neither the restaurant's poster on the front window or the the menu itself, excluded this burger, I asked George to summons the manager to our table. George shortly returned to say that management had decided that they would give me my Blue Cheese burger after all. After about a 35 minute wait, the Maitre d arrived with our burgers, neither of which was a Blue Cheese burger. The mistake was acknowledged and after a few more minutes the Maitre d returned with the correct item. The burgers presented were a shadow of what we normally receive - it comprised a small number of chips, a very small patty on one half of the roll with a s****ful of blue cheese sauce and a dry, stale second half of the roll that was a day or two old. The size and appearance rather reminded me of a Phanda burger offered by a popular take away venue and sells for R40. I politely asked the Maitre d if there was some sort of misunderstanding as this was a burger that normally costs R165.00. He advised me that this was how the Blue Cheese burger was always presented, whether a special or not. We finished our burgers and after a long wait for the tab we eventually got up and paid at the reception. Besides the main disappointment of the burger itself, the service left a lot to be desired, but then again it was a "specials" evening. However, with management blaming everything on the unfortunate George, I thought this was also a bit of a low blow to the waitron.
1 reviews | Active since Jan 2020
As reasonably regular patrons to this Cattle Baron, my wife and I decided to take advantage of the "Half Price burger" special on the evening of 19/08/2024. We were attended to by Waitron George and the Maitre d popped by every now and then. We ordered our burgers and after a short while, George returned to advise that my Blue Cheese Burger choice was not part of the special. Having had this burger on a few specials in the past, together with the fact that neither the restaurant's poster on the front window or the the menu itself, excluded this burger, I asked George to summons the manager to our table. George shortly returned to say that management had decided that they would give me my Blue Cheese burger after all. After about a 35 minute wait, the Maitre d arrived with our burgers, neither of which was a Blue Cheese burger. The mistake was acknowledged and after a few more minutes the Maitre d returned with the correct item. The burgers presented were a shadow of what we normally receive - it comprised a small number of chips, a very small patty on one half of the roll with a s****ful of blue cheese sauce and a dry, stale second half of the roll that was a day or two old. The size and appearance rather reminded me of a Phanda burger offered by a popular take away venue and sells for R40. I politely asked the Maitre d if there was some sort of misunderstanding as this was a burger that normally costs R165.00. He advised me that this was how the Blue Cheese burger was always presented, whether a special or not. We finished our burgers and after a long wait for the tab we eventually got up and paid at the reception. Besides the main disappointment of the burger itself, the service left a lot to be desired, but then again it was a "specials" evening. However, with management blaming everything on the unfortunate George, I thought this was also a bit of a low blow to the waitron.
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