CS
CDF Security - Civil Defence Force
Unclaimed Business
CS
CDF Security - Civil Defence Force
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About CDF Security - Civil Defence Force
CDF Security - Civil Defence Force has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked CDF Security - Civil Defence Force across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
25 Jan 2026, 01:41
Sleeping on Duty endangering the people they Paid to protect
Been in my complex for 111 years these losers recently took over the security contract. Last night a person assaulted people in the complex and ran and jumped over the wall in front of a surveillance camera and there was zero reaction from the supposed reaction force. It took me phoning in for them to respond, this kind of thing has never happened before with the previous security companies, they responded immediately if any one jump over the wall. It took them 3 minutes to respond the previous 2 companies responded if called within 1 minute, the estate is tiny no reason for such a long response time. When I called the call center it was clear the lady on duty was fast asleep this is why they did not detect the person jumping over the wall.
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Anonymous
1 reviews | Active since Jan 2020
25 Jan 2026, 01:41
Sleeping on Duty endangering the people they Paid to protect
Been in my complex for 111 years these losers recently took over the security contract. Last night a person assaulted people in the complex and ran and jumped over the wall in front of a surveillance camera and there was zero reaction from the supposed reaction force. It took me phoning in for them to respond, this kind of thing has never happened before with the previous security companies, they responded immediately if any one jump over the wall. It took them 3 minutes to respond the previous 2 companies responded if called within 1 minute, the estate is tiny no reason for such a long response time. When I called the call center it was clear the lady on duty was fast asleep this is why they did not detect the person jumping over the wall.
0
Replies (0)kH
keith H
1 reviews | Active since Jan 2020
30 Dec 2025, 07:06
Poor Service - No communication
On the 24th of December I noticed that I could not set my alarm, the keypad and the entire system was off. I then phoned CDF and they informed me that they received a low battery signal at 11:20 that morning, but didn't bother to phone me or notify me in order for me to get a new battery before all the shops closed for Christmas, we then proceeded to go without an alarm for 2 days until the 26th of December and I replaced the battery, but that only lasted the night, then I replaced the batter again for a second time as well as the transformer, but there seems to be an issue still. I then phoned them this morning (30 Dec) - and I was informed I will be charged more for a call-out due to "after hours" - how is 9am after hours? I have to wait till tomorrow (31st) to pay the normal R650 call-out fee. Not once during this entire week, did I get a phone call or notification when the alarm went off or lost connectivity and power. I'm really not happy.
Helpful (0)
|Replies (0)kH
keith H
1 reviews | Active since Jan 2020
30 Dec 2025, 07:06
Poor Service - No communication
On the 24th of December I noticed that I could not set my alarm, the keypad and the entire system was off. I then phoned CDF and they informed me that they received a low battery signal at 11:20 that morning, but didn't bother to phone me or notify me in order for me to get a new battery before all the shops closed for Christmas, we then proceeded to go without an alarm for 2 days until the 26th of December and I replaced the battery, but that only lasted the night, then I replaced the batter again for a second time as well as the transformer, but there seems to be an issue still. I then phoned them this morning (30 Dec) - and I was informed I will be charged more for a call-out due to "after hours" - how is 9am after hours? I have to wait till tomorrow (31st) to pay the normal R650 call-out fee. Not once during this entire week, did I get a phone call or notification when the alarm went off or lost connectivity and power. I'm really not happy.
0
Replies (0)ND
Nicole D
1 reviews | Active since Jan 2020
12 Nov 2024, 06:05
HARASSING WITH THE NAKED EYE
As CDF are there to protect their clients and at the same time they want to promote their business they should make themselves visible etc. Headlights needs to be on, emergency and awareness lighting. Other then that, for them to park somewhere with nothing to show makes a person feel like they are watching you. Every movement is being watched and nobody around here have them as their security's providers. They got no right to park and stare at curtain houses.. CDF PLEASE FOLLOW YOUR PROTOCOLS
Helpful (0)
|Replies (0)ND
Nicole D
1 reviews | Active since Jan 2020
12 Nov 2024, 06:05
HARASSING WITH THE NAKED EYE
As CDF are there to protect their clients and at the same time they want to promote their business they should make themselves visible etc. Headlights needs to be on, emergency and awareness lighting. Other then that, for them to park somewhere with nothing to show makes a person feel like they are watching you. Every movement is being watched and nobody around here have them as their security's providers. They got no right to park and stare at curtain houses.. CDF PLEASE FOLLOW YOUR PROTOCOLS
0
Replies (0)HM
Heloise M
1 reviews | Active since Jan 2020
25 Jan 2023, 07:30
No Security for a month
In early December 2022, CDF was asked to check my alarm system as the zone for the outside doors was faulty. Their team came out and checked and informed me that they can not fix it as they think it is a wiring problem. They said they would send me a quotation to fix it. That was the last I heard from them. I contacted another alarm company to fix it. To be informed by this company that CDF has disconnected all the outside doors and I basically had no protection for the last month. This morning I also had a person at my gate who identified himself as CDF and wanted my password as he claimed my alarm went off when it did not. When I called CDF this morning they do not see any of this as a problem and their response is that they will send me a quote.
Helpful (0)
|Replies (0)HM
Heloise M
1 reviews | Active since Jan 2020
25 Jan 2023, 07:30
No Security for a month
In early December 2022, CDF was asked to check my alarm system as the zone for the outside doors was faulty. Their team came out and checked and informed me that they can not fix it as they think it is a wiring problem. They said they would send me a quotation to fix it. That was the last I heard from them. I contacted another alarm company to fix it. To be informed by this company that CDF has disconnected all the outside doors and I basically had no protection for the last month. This morning I also had a person at my gate who identified himself as CDF and wanted my password as he claimed my alarm went off when it did not. When I called CDF this morning they do not see any of this as a problem and their response is that they will send me a quote.
0
Replies (0)