Ciao Pizza
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Ciao Pizza has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Ciao Pizza across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We went as a family for dinner at the Ciao Pizza in Long Street, what an awful experience, we got at the restaurant, the tables were dirty, i requested to be wiped, the cloth smelled like a week old dirty cloth, we ordered our pizza and was advised they don't have the New York Margarita Pizza, we managed to order the other Margarita Pizza, we ordered Boba's, then the waiter came back to advise they don't have the passion fruit Boba, they didn't have milkshakes either, our 3 Pizzas came in drips and drabs, the Margarita came omg, which seem like a piece of cloth with runny pizza, we called the manager, the manager approach was, oh hi is this your first time at Ciao Pizza, no we don't!!!
1 reviews | Active since Jan 2020
We went as a family for dinner at the Ciao Pizza in Long Street, what an awful experience, we got at the restaurant, the tables were dirty, i requested to be wiped, the cloth smelled like a week old dirty cloth, we ordered our pizza and was advised they don't have the New York Margarita Pizza, we managed to order the other Margarita Pizza, we ordered Boba's, then the waiter came back to advise they don't have the passion fruit Boba, they didn't have milkshakes either, our 3 Pizzas came in drips and drabs, the Margarita came omg, which seem like a piece of cloth with runny pizza, we called the manager, the manager approach was, oh hi is this your first time at Ciao Pizza, no we don't!!!
1 reviews | Active since Jan 2020
I had an extremely disappointing experience on Friday 29 August. In fact, I had already written to you on Instagram but you failed to respond. There was a special on Uber Eats, buy 1 get 1 free. I ordered the Margherita pizza. When they arrived, I was shocked at the appearance. This is not the quality I'm used to from you. My immediate thought was that maybe you shouldn't run specials if this is the product of the special. I have pictures too, but you will see that the sauce was uneven and the cheese sp****. In fact these even looked like old pizzas that had been reheated. The taste was also not up to standard. I also found the crust to be quite tough and chewy compared to usual. Now I must say, I don't usually order on Uber Eats. We do regularly buy pizzas from the Long Street branch at full price and I have never been disappointed like this. Is there a reason for this poor experience? Did something go wrong on that Friday? Or was this really just a case of inferior quality due to the special? Obviously made worse by the fact that you then fail to respond to messages regarding this.
1 reviews | Active since Jan 2020
I had an extremely disappointing experience on Friday 29 August. In fact, I had already written to you on Instagram but you failed to respond. There was a special on Uber Eats, buy 1 get 1 free. I ordered the Margherita pizza. When they arrived, I was shocked at the appearance. This is not the quality I'm used to from you. My immediate thought was that maybe you shouldn't run specials if this is the product of the special. I have pictures too, but you will see that the sauce was uneven and the cheese sp****. In fact these even looked like old pizzas that had been reheated. The taste was also not up to standard. I also found the crust to be quite tough and chewy compared to usual. Now I must say, I don't usually order on Uber Eats. We do regularly buy pizzas from the Long Street branch at full price and I have never been disappointed like this. Is there a reason for this poor experience? Did something go wrong on that Friday? Or was this really just a case of inferior quality due to the special? Obviously made worse by the fact that you then fail to respond to messages regarding this.
1 reviews | Active since Jan 2020
Ciao Pizza is a hidden gem of a place in Tableview. The food was fantastic. My GF had an unbelievable PIZZA. The base was perfect. I had the pasta with prawns in cream sauce. ALL REALLY TASTY The service byVivian and Prince was really good. No waiting for the bill at the end. Lovely atmosphere
1 reviews | Active since Jan 2020
Ciao Pizza is a hidden gem of a place in Tableview. The food was fantastic. My GF had an unbelievable PIZZA. The base was perfect. I had the pasta with prawns in cream sauce. ALL REALLY TASTY The service byVivian and Prince was really good. No waiting for the bill at the end. Lovely atmosphere
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