Computronix
Claimed Business
AI Review Summary
Based on recent customer reviews, Computronix is overwhelmingly described as an untrustworthy online retailer. Customers consistently report paying for products that are never delivered, including televisions, appliances, and computer components. After payment, the business becomes completely unresponsive to emails, phone calls, and chats. Refund requests are acknowledged but never processed. Multiple reviewers have opened cases with SAPS, banks, and the Consumer Goods and Services Ombudsman. Customers also report that the listed business address is fictitious, pointing to an empty garage or petrol station.
Performance(last 12 months):
0Trustindex Rating
#53Ranked In Retail
4mReply Time
-100 NPSUnlikely
Replied to 6% of negative reviews
Reply time on negative reviews: 4 min
TrustIndex
0
Ranking
#53
in Retail
Avg Reply
4m
NPS Score
-100
Recommended: Unlikely
Replied to 6% of negative reviews
Reply time on negative reviews: 4 min
Review Distribution
1.3|18 Reviews
Jun '25 - May '26
5(16.7%)
4(0%)
3(0%)
2(16.7%)
1(66.7%)
5(16.7%)
4(0%)
3(0%)
2(16.7%)
1(66.7%)
Frequently Asked Questions About Computronix
Based on recent customer reviews, Computronix is overwhelmingly described as an untrustworthy online retailer. Customers consistently report paying for products that are never delivered, including televisions, appliances, and computer components. After payment, the business becomes completely unresponsive to emails, phone calls, and chats. Refund requests are acknowledged but never processed. Multiple reviewers have opened cases with SAPS, banks, and the Consumer Goods and Services Ombudsman. Customers also report that the listed business address is fictitious, pointing to an empty garage or petrol station.
Computronix has a TrustIndex of 0 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. They reply to 6% of negative reviews, typically within 4 min. Hellopeter has tracked Computronix across 25 total reviews. How is the TrustIndex calculated? →
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePN
Priya N
1 reviews | Active since Jan 2020
18 Mar 2026, 19:12
Excellent Service and Smooth Experience
Computronix delivered outstanding service from start to finish. The team was professional, responsive, and incredibly helpful in guiding me to the right product. Everything was handled smoothly and efficiently, and I really appreciated the clear communication throughout the process. Highly recommended for anyone looking for reliable and friendly tech service
Helpful (0)
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Priya N
1 reviews | Active since Jan 2020
18 Mar 2026, 19:12
Excellent Service and Smooth Experience
Computronix delivered outstanding service from start to finish. The team was professional, responsive, and incredibly helpful in guiding me to the right product. Everything was handled smoothly and efficiently, and I really appreciated the clear communication throughout the process. Highly recommended for anyone looking for reliable and friendly tech service
0
Replies (0)NT
Noble T
1 reviews | Active since Jan 2020
22 Jul 2025, 09:39
They WILL ***** your money! I ordered a Hisense HS5100 soundbar and Hisense 85 Inch Q6N Smart 4K UHD QLED TV with on 06/06/2025 until today has not been delivered
They WILL ***** your money! I ordered a Hisense HS5100 soundbar and Hisense 85 Inch Q6N Smart 4K UHD QLED TV with on 06/06/2025 until today has not been delivered. The refund I requested has also never happened. I also opened a case with the Consumer Goods & Services not received with Bank . AVOID at all costs!!! has not been delivered. The refund I requested has also never happened. I also opened a case with the Consumer Goods & Services not received with Bank . AVOID at all costs!!!
Helpful (0)
|Replies (0)NT
Noble T
1 reviews | Active since Jan 2020
22 Jul 2025, 09:39
They WILL ***** your money! I ordered a Hisense HS5100 soundbar and Hisense 85 Inch Q6N Smart 4K UHD QLED TV with on 06/06/2025 until today has not been delivered
They WILL ***** your money! I ordered a Hisense HS5100 soundbar and Hisense 85 Inch Q6N Smart 4K UHD QLED TV with on 06/06/2025 until today has not been delivered. The refund I requested has also never happened. I also opened a case with the Consumer Goods & Services not received with Bank . AVOID at all costs!!! has not been delivered. The refund I requested has also never happened. I also opened a case with the Consumer Goods & Services not received with Bank . AVOID at all costs!!!
0
Replies (0)MT
Milan T
1 reviews | Active since Jan 2020
14 Jul 2025, 19:53
This is a *****ulent **** website - Be very careful
I have been waiting 4 months for a CPU that I ordered, and currently have an open ***** case with both FNB and SAPS against Computronix. They do not answer their calls or emails, and the few times they did answer, they continuously **** that my item had been handed to the couriers but that they "could not tell me which courier they are using or give me a tracking number".
Helpful (0)
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Milan T
1 reviews | Active since Jan 2020
14 Jul 2025, 19:53
This is a *****ulent **** website - Be very careful
I have been waiting 4 months for a CPU that I ordered, and currently have an open ***** case with both FNB and SAPS against Computronix. They do not answer their calls or emails, and the few times they did answer, they continuously **** that my item had been handed to the couriers but that they "could not tell me which courier they are using or give me a tracking number".
0
Replies (0)CP
Carmen P
1 reviews | Active since Jan 2020
8 Jul 2025, 15:09
****med Order
I've ordered a Dri Buddy from Computronix on the 27th of June 2025 and to date I have not heard from them. The contact number on their website does not work and neither do they respond to their emails.
Helpful (0)
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Paul Z
1 reviews | Active since Jan 2020
5 Jul 2025, 08:19
Be EXTREMELY careful!
I'm deeply disappointed because I bought all the parts for my new PC from this site. And 6 days later the order is still stuck on "processing" with absolutely no sign of progress or news.. They don't even answer emails, chats, or voice calls. But I will be gracious enough to give them another 3 week days before initiating a chargeback and getting my money back from these ********s. from ************* snakes masquerading as legit shops. I shall collect my invoice/receipt and order confirmation, screenshots of the order status still showing processing, the date of order, screenshot of their shipping policy, records of emails sent asking them for updates that were completely ignored, and screenshots of the transaction from my bank, including sms and email confirmation of payment. I shall then contact my bank to start a dispute for non-delivery thanks to the 3D secure feature used on the card, and after all that I shall fill out the Card Dispute Form and include all relevant details, I then sign and return the form. My bank will then open a case and investigate, may even provisionally credit my account, and if they agree the case is valid, they will initiate a full chargeback, even if it takes 2 to 6 weeks, at least you'll klnow you're getting your money back from the clutches of these snakes. My advice for this site: be very very EXTREMELY careful. So much points to the fact they cannot be trusted. Your bank might be your biggest ally after trying out a shop such as this.
Helpful (0)
|Replies (0)PZ
Paul Z
1 reviews | Active since Jan 2020
5 Jul 2025, 08:19
Be EXTREMELY careful!
I'm deeply disappointed because I bought all the parts for my new PC from this site. And 6 days later the order is still stuck on "processing" with absolutely no sign of progress or news.. They don't even answer emails, chats, or voice calls. But I will be gracious enough to give them another 3 week days before initiating a chargeback and getting my money back from these ********s. from ************* snakes masquerading as legit shops. I shall collect my invoice/receipt and order confirmation, screenshots of the order status still showing processing, the date of order, screenshot of their shipping policy, records of emails sent asking them for updates that were completely ignored, and screenshots of the transaction from my bank, including sms and email confirmation of payment. I shall then contact my bank to start a dispute for non-delivery thanks to the 3D secure feature used on the card, and after all that I shall fill out the Card Dispute Form and include all relevant details, I then sign and return the form. My bank will then open a case and investigate, may even provisionally credit my account, and if they agree the case is valid, they will initiate a full chargeback, even if it takes 2 to 6 weeks, at least you'll klnow you're getting your money back from the clutches of these snakes. My advice for this site: be very very EXTREMELY careful. So much points to the fact they cannot be trusted. Your bank might be your biggest ally after trying out a shop such as this.
0
Replies (0)RE
Robert E
1 reviews | Active since Jan 2020
20 Jun 2025, 07:42
They WILL ***** your money!
Ordered a MSI graphics card on 24/03/2025 & it still till today has not been delivered. The refund I requested has also never happened. A case with SAPS has been opened & my bank's ***** department is investigating & hopefully sorting this out. I also opened a case with the Consumer Goods & Services Ombudsman. AVOID at all costs!!!
Helpful (0)
|Replies (0)RE
Robert E
1 reviews | Active since Jan 2020
20 Jun 2025, 07:42
They WILL ***** your money!
Ordered a MSI graphics card on 24/03/2025 & it still till today has not been delivered. The refund I requested has also never happened. A case with SAPS has been opened & my bank's ***** department is investigating & hopefully sorting this out. I also opened a case with the Consumer Goods & Services Ombudsman. AVOID at all costs!!!
0
Replies (0)AC
Alisdair C
1 reviews | Active since Jan 2020
19 May 2025, 12:30
I have reported this business to my bank for *****ulent activity
I have reported this business to my bank for *****ulent activity to try to recover the funds. The products sold on their website are a work of fiction. They have no intention to fulfil orders once payment is received because they do not have the products, and they are not approved retailers of any brands.
Helpful (0)
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Alisdair C
1 reviews | Active since Jan 2020
19 May 2025, 12:30
I have reported this business to my bank for *****ulent activity
I have reported this business to my bank for *****ulent activity to try to recover the funds. The products sold on their website are a work of fiction. They have no intention to fulfil orders once payment is received because they do not have the products, and they are not approved retailers of any brands.
0
Replies (0)CH
CAROL-ANN HORNBY
1 reviews | Active since Jan 2020
17 May 2025, 07:03
Computronix
Been waiting since 23 April when I paid for my chest freezer for it to be delivered. Confirmed receipt of our payment and deliverg address with the customer care agent telephonically and via email 3 days later, but have since received no response to any of our communication attempts. Feels like a ****!
Helpful (0)
|Replies (0)CH
CAROL-ANN HORNBY
1 reviews | Active since Jan 2020
17 May 2025, 07:03
Computronix
Been waiting since 23 April when I paid for my chest freezer for it to be delivered. Confirmed receipt of our payment and deliverg address with the customer care agent telephonically and via email 3 days later, but have since received no response to any of our communication attempts. Feels like a ****!
0
Replies (0)