CC
Creative Cleaning
Unclaimed Business
CC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Kirubashnie M
1 reviews | Active since Jan 2020
13 Dec 2020, 14:18
Outstanding service
I enquired via snupit for a pool cleaning service on Saturday afternoon. On my way to work on Monday morning, Charlene Sutherland, the owner of Creative Cleaning contacted me. She was polite, knowledgeable and understanding. Tuesday afternoon Owen who is a ver professional yet friendly gentleman provided the first treatment and on Thursday he did the follow up. I got home to a sparkling pool and Owen is a perfectionist as he thinks it is not 100% and this is a blessing considering how we were messed around. Thank you Charlene and Owen
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|Replies (0)KM
Kirubashnie M
1 reviews | Active since Jan 2020
13 Dec 2020, 14:18
Outstanding service
I enquired via snupit for a pool cleaning service on Saturday afternoon. On my way to work on Monday morning, Charlene Sutherland, the owner of Creative Cleaning contacted me. She was polite, knowledgeable and understanding. Tuesday afternoon Owen who is a ver professional yet friendly gentleman provided the first treatment and on Thursday he did the follow up. I got home to a sparkling pool and Owen is a perfectionist as he thinks it is not 100% and this is a blessing considering how we were messed around. Thank you Charlene and Owen
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Mar 2017, 07:59
Bad service - No show
<p>My appointment for carpet cleaning was made and confirmed via email with Noel more than a month in advance. Noel contacts me on the wrong date (20 Feb 2017) and asked if we are still on. I gave him the correct date (20 March 2017). I sent a WhatsApp message reminder which Noel read 2 days before the actual appointment date. Come the day of the appointment he fails to take my calls and just doesn't show up. Eventually he WhatsApp's to give me a lame excuse of being in court with no eta. No apology and no attempt to reschedule ever recieved. I took the day off for this and cleared out the room for the cleaning too. Such an inconvenience. And the guy just doesn't show. There are plenty reputable cleaning companies out there. Do not use CREATIVE CLEANING.!!</p>
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Anonymous
1 reviews | Active since Jan 2020
20 Mar 2017, 07:59
Bad service - No show
<p>My appointment for carpet cleaning was made and confirmed via email with Noel more than a month in advance. Noel contacts me on the wrong date (20 Feb 2017) and asked if we are still on. I gave him the correct date (20 March 2017). I sent a WhatsApp message reminder which Noel read 2 days before the actual appointment date. Come the day of the appointment he fails to take my calls and just doesn't show up. Eventually he WhatsApp's to give me a lame excuse of being in court with no eta. No apology and no attempt to reschedule ever recieved. I took the day off for this and cleared out the room for the cleaning too. Such an inconvenience. And the guy just doesn't show. There are plenty reputable cleaning companies out there. Do not use CREATIVE CLEANING.!!</p>
0
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Diana B
1 reviews | Active since Jan 2020
21 Nov 2016, 12:38
Bad Service - Let down at the last minute
<p>So, So disappointed with Creative Cleaning.</p> <p>I booked this company to clean a holiday apartment one week in advance, arrangement via email, verbally confirmed and via WhatsApp. The appoint was set for Monday 8.30am. Two days before the clean, I contacted Noel from Creative Cleaning to confirm our Monday 8.30am appointment. Only to be told sorry he has made another appointment but would come Monday that afternoon at 2pm. Noel from Creative Cleaning was made aware that the cleaner leaves at 3.30pm. Guess what, a NO SHOW!!!!!!!!!! Shocking service. I then WhatsApp Noel and expressed my disappointment and again, no curtesy to even reply, apologise etc. DO NOT USE THIS COMPANY!!! Bad Service. My clients had to go into a flat with a dirty bed. We pride ourselves in having beds cleaned for our clients.</p> <p> </p>
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Diana B
1 reviews | Active since Jan 2020
21 Nov 2016, 12:38
Bad Service - Let down at the last minute
<p>So, So disappointed with Creative Cleaning.</p> <p>I booked this company to clean a holiday apartment one week in advance, arrangement via email, verbally confirmed and via WhatsApp. The appoint was set for Monday 8.30am. Two days before the clean, I contacted Noel from Creative Cleaning to confirm our Monday 8.30am appointment. Only to be told sorry he has made another appointment but would come Monday that afternoon at 2pm. Noel from Creative Cleaning was made aware that the cleaner leaves at 3.30pm. Guess what, a NO SHOW!!!!!!!!!! Shocking service. I then WhatsApp Noel and expressed my disappointment and again, no curtesy to even reply, apologise etc. DO NOT USE THIS COMPANY!!! Bad Service. My clients had to go into a flat with a dirty bed. We pride ourselves in having beds cleaned for our clients.</p> <p> </p>
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